October 25, 2007




Multichannel Strategies for Cyber Mondays

Cyber Monday was originally defined as the first Monday after Thanksgiving by Shop.org and picked up by popular media as “the biggest online shopping day of the year.” DoubleClick Performics’ data indicates this is just the first of a …

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In Ecommerce, News

October 15, 2007




Q&A: How to Adjust Contacts Strategies Based on Cyber Mondays

Q&A: How to Adjust Contacts Strategies Based on Cyber Mondays Cyber Monday was originally defined as the first Monday after Thanksgiving by Shop.org and picked up by popular media as “the biggest online shopping day of the year.”

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In Channel Integration, Cross Channel

October 11, 2007




Sears Wish Book Makes a Return

While it’s not exactly accurate to say the Big Book is back, Sears has created a holiday Wish Book catalog for the first time in 14 years.
The more-contemporary looking, slimmed-down version of the title (188-pages vs. the 300-plus pagers …

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In Catalog, News

October 1, 2007




Work It Out

Good help is always hard to find, but in retail, attracting and retaining workers is near impossible. How dismal is workforce loyalty in retail? According to “Future of Workforce Management for Retailers,” a report published by IHL Consulting Group, retail …

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In News, Retail

October 1, 2007




Merchandising 2.0

As much as we hear these days about Web 2.0, e-commerce isn’t the only facet of multichannel marketing to advance. The best retailers are taking their merchandising strategies to new and higher levels — a sort of multichannel merchandising 2.0 — in which channels …

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In Analytics, Channel Integration

September 25, 2007




Live from NEMOA: L.L. Bean’s Latest Adventures

Portland, ME-There’s no place like home for L.L. Bean. And that’s why the multichannel marketer has poured more than $90 million back into Freeport, ME, in the past 24 months. During his Sept. 21 session “Theme Parks, Paddling Centers, Retail Stores, and …

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In Catalog, News

June 1, 2007




Digital Signs of the Times

Take a walk around Times Square in New York and you’ll instantly see the power of digital signage. From virtual billboards to point-of-sale monitors, audio and video cry out to passersby. Combining sound and motion, digital signage is a living, …

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In Ecommerce

May 25, 2007




Dell Expands Beyond Direct with Wal-Mart Deal

In a company memo last month, Dell founder/CEO Michael Dell referred to the company’s direct-to-consumer model as “a revolution…not a religion.” Now that marketing strategy is evolving to include retail.
In its battle with Hewlett Packard Co. …

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In Channel Integration, Cross Channel

May 1, 2007




Brave New Catalogers: The Art of Chocolate

Cincinnati entrepreneur Bill Sands is pairing his passion for artisan chocolate and fine wine into a business venture that includes a store, a Website, and later this year, a print catalog.
Sands founded Marble Hill Chocolatier in 2004 and launched the …

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In Catalog, Channel Integration

May 1, 2007




World-wide Peruvian Connection

Rich Lloyd, president of women’s apparel cataloger Peruvian Connection, says last year’s relaunch of its U.S. Website and simultaneous introduction of sites for the U.K., Germany, and Japan was necessary to match the quality of the company’s catalog.
“…

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In Catalog, Channel Integration

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