December 1, 2004




It’s Getting Lonelier at the Top: Fewer Execs Want to Be CEOs

If you never really wanted to be a CEO, you’re in luck. In a post-Enron corporate environment, the corner office is no longer a prize, reports a new study from Burson-Marsteller, a communications consulting firm. In a survey of 150 …

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In Uncategorized

November 11, 2004




Hanover Direct to Restate Five Years of Financials

Due to an accounting error relating to the buyer’s club programs of three of its catalogs, Edgewater, NJ-based Hanover Direct is restating five years’ worth of financial statements. In a release, Hanover says financial statements going back to Dec. 25, 1999, “should …

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In News

February 1, 2004




CUTTING EDGE TO LEADING EDGE: Voice Technology Emerges

Yes, it has emerged, and I’d like to take credit for the title, but that honor goes to Gerry Greenleaf, vice president of distribution for Hannaford Bros. Co., who is currently knee-deep in the implementation of a voice system. It …

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In Inventory, Opsandfulfillment_warehouse-20-03-2013

February 1, 2004




Time to Duck

Some games require practice and a lot of skill. Dodge ball is not one of them. As you may recall from your playground years, being a good dodge ball player requires some fairly basic athletic skills. You have to be …

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In Opsandfulfillment_warehouse-20-03-2013, Ship

February 1, 2004




Consumer Roundtable: Going to the Source

After conducting numerous roundtable discussions with catalog executives nationwide, Catalog Age decided it was time to go directly to the source: the shoppers. We gathered eight consumers of varied backgrounds and ages to talk catalogs. During the discussion, held in …

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In News

December 12, 2003




Lillian Vernon Revising B-to-B Strategy

Media management firm ZelnickMedia, which backed by a private equity fund managed by New York-based Ripplewood Holdings bought Rye, NY-based general merchandise cataloger Lillian Vernon earlier this year, continues to exert its influence over the property. ZelnickMedia recently ordered a …

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In News

November 19, 2003




Contact Center to Fulfillment: It’s Logically Seamless for ClientLogic

AS:
Let me start with a quick overview as to who ClientLogic is. ClientLogic desires to be the leading business process outsourcer in the contact center and fulfillment space. [In terms of ] the SCOR model, our expertise is to deliver …

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In CRM, multichannelmerchant.com/opsandfulfillment/news

November 14, 2003




Contact Center to Fulfillment: Logically Seamless for ClientLogic

AS:
Let me start with a quick overview as to who ClientLogic is. ClientLogic desires to be the leading business process outsourcer in the contact center and fulfillment space. [In terms of ] the SCOR model, our expertise is to deliver …

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In CRM, multichannelmerchant.com/opsandfulfillment/news

October 12, 2003




Live from DMA Annual: Text B-to-B E-mail Messages Making a Comeback

Orlando, FL—Not long ago, HTML e-mail marketing messages stood out from the crowd in business recipients’ e-mailboxes. But text e-mail marketing messages are making a comeback, said Jeff Moriarty, director of sales and marketing for b-to-b list firm DM2 (…

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In News

October 1, 2003




Eight Tips Every Paper Buyer Needs to Know

When it comes to buying paper, catalogers have been spoiled in recent years. Thanks to several factors, including the slumping economy and increased overseas competition, paper prices have been at their lowest in more than a decade.
In late 1995, for …

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