March 13, 2012




Six Tips to Upsell in the Contact Center

Upselling is an essential element of retail marketing, and contact centers are ideally suited to do it effectively and efficiently. Contact Centers should be every retailer’s conduit to upselling for greater profitability.
Here’s how our company, educational toy …

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In Contact Center, Global

October 1, 2013




Consumers Increasingly Turning to Their Smartphones, Tablets for Specific Retail Activities

When it comes to consumers’ love of all things digital, using tablets and smartphones to interact with retailers is high on their list.

According to a report produced in partnership with comScore and The Partnering Group and released today at …

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In Mobile Commerce, News

Macys_Logo-300

September 30, 2013




Macy’s to Expand Seasonal Employment in Fulfillment Centers

Macy’s Inc. will gear up for the holiday season by hiring 6,600 seasonal employees to work in its online fulfillment centers, and an additional 1,200 seasonal employees to work in the fulfillment areas of the 500 Macy’s stores that fill and …

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In Executive, Operations & Fulfillment

Ugly Christmas Sweater at PartySuppliesDelivered.com

December 17, 2013




6 Videos That Will Make Your Christmas Complete

Okay, in a way, this is a little off-topic, but there is some ecommerce stuff going on here. So take a break and check out these five videos that will make your Christmas complete.
1. Kmart Ship My Trousers

Welcome to …

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In Blog, Videos

holiday-video-300

September 28, 2013




6 Ways to Make Your Videos Holiday-Ready

If your business is at all impacted by the holiday shopping season, you’ve no doubt begun implementing new features and enhancements to ensure site visitors stick around and purchase, rather than go to a competitor’s site.

If your …

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In Must Reads, Video

HDWine

September 25, 2013




Harry & David Adds Wine to its Inventory

[caption id="attachment_34227" align="alignleft" width="241"] Photo contributed by Harry & David.[/caption]

As part of a natural progression, Harry & David expanded its inventory to include wine.

According to Sierra Castellano, merchandise manager for wine and specialty foods for Harry & David, …

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In Ecommerce, Marketing

Online-Payment

September 24, 2013




How to Handle Subscription Renewals

With the maturation of SaaS products, digital content paywalls and downloadable software products, there is even more demand for improved multi-period subscription billing. Straight forward subscription billing is an accepted practice for legacy products, like newspapers, magazines and cable TV, …

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In Email, Marketing

Walmart, Walmart.com, Warehouse/Distribution Center, distribution center, distribution hubs, Shipping/Delivery, shipping, shipping hub, domestic shipping, shipping and delivery, Operations and Fulfillment, fulfillment, fulfillment center, omnichannel fulfillment, order fulfillment, ecommerce, ecommerce sales

September 24, 2013




Walmart Expects to Hire 55,000 Holiday Employees

Walmart announced plans to hire 55,000 seasonal employees for the upcoming holiday season, according to a press release.

Out of the 55,000 seasonal employees  hired, Walmart will transition more than 35,000 employees from temporary to part-time and another 35,000 employees will move from part-time …

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In Must Reads

September 24, 2013




Six Action Items to Improve Customer Experience

Customers are more empowered than ever before. They can easily access information to make better buying decisions, shop with companies around the globe, and share their experience with millions. They can do all of this without leaving their easy chair.

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In Analytics, Channel Integration

December 10, 2007




Data? B-to-B Mailers Have It

When it comes to database use, you might think business-to-business marketers trail their consumer counterparts. Well, think again.
The range of database applications in B-to-B is as broad and creative as B-to-B marketing itself.
To find out more, we recently …

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In B2B, Data & Analytics

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