Omnichannel, omnichannel fulfillment, omnichannel retail, omnichannel operations, ecommerce, retail ecommerce, Amazon, Amazon.com

July 16, 2015




The Importance of the Empowered Employee to the Future of Retail

Retail, specifically brick-and-mortar retailers, are struggling to bridge to find effective and engaging ways to bridge their digital and physical worlds. Those that are willing to adapt and rethink traditional business models will be the most successful at both gaining …

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In Blog, CRM

qvc-distribution-center-ontario-california-300

July 15, 2015




QVC to Open First West Coast Distribution Center

WEST CHESTER, Pa., July 14, 2015 /PRNewswire/ – QVC, the world’s leading video and ecommerce retailer, announced today that it will open a state-of-the-art distribution center in Ontario, California. When the new facility begins operation in the third quarter of 2016, it will …

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In News, Operations & Fulfillment

July 14, 2015




5 Keys for Using Social to Drive Digital Marketing Success

FREE ON-DEMAND WEBINAR
5 Keys for Using Social to Drive Digital Marketing Success
Millions of people visit social media sites every day, but many businesses still struggle with how to capture these interactions and use them to drive more personalized marketing. …

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In Webinars

singpost-alibaba-300

July 14, 2015




SingPost and Alibaba Group to Expand Ecommerce Logistics Cooperation

SINGAPORE–(BUSINESS WIRE)–Singapore Post Limited (“SingPost”) (STI: S08) and Alibaba Group Holding Limited (“Alibaba”) (NYSE: BABA) announced today a series of new initiatives for collaboration and growth following the signing of a joint venture agreement. The three initiatives signal …

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In Fulfillment, Fulfillment

gap-inc-300

July 14, 2015




Gap and Virgin Hotels Bring Room Service to the Next Level

NEW YORK–(BUSINESS WIRE)–Today Gap, the iconic apparel brand, is announcing a partnership with Virgin Hotels, the lifestyle hotel brand founded by entrepreneur Richard Branson, that will provide guests the option to have the latest Gap styles delivered straight …

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In customer experience, Fulfillment

Ecommerce, Kmart, omnichannel fulfillment, omnichannel retail, retail, Sears, Sears Holdings

August 20, 2015




Sears Goes Into the Black in Q2 from Asset Sales

Struggling Sears Holdings, parent company of Sears and Kmart, reported rare net income of $208 million for the second quarter ended Aug. 1, the first since 2013, but it was due to income from property sales. Overall revenue decreased 27.3% to $6.2 billion, with same-store …

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In fulfillment, Loyalty

retail imports

August 20, 2015




Shippers Weighing Options As Ports Jockey for Position

While cargo traffic has returned to West coast ports since crippling labor issues were resolved earlier this year, volume continues to grow at a faster clip at East coast and Gulf coast ports as well as in Canada as shippers …

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In Must Reads, Operations & Fulfillment

December 8, 2008




Catalog Tracker: September Mailings Fall Back

September was a much bigger month for catalog mailings than August, but volume fell short of September 2007 mailings, according to the Catalog Tracker service of the list firm Direct Media.
Catalog Tracker received 322 catalogs in September, which was 61% more than …

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In Uncategorized

USPS, U.S. Postal Service, ecommerce, ecommerce returns, returns, shipping strategy, omnichannel, omnichannel best practices, free shipping, Amazon, Amazon Prime, Priority Mail, free two-day shipping, return labels, return shipping labels

November 18, 2013




Leverage Ecommerce to Eliminate Channel Conflict

The ecommerce relationship between manufacturers and their resellers/distributors has traditionally been tricky. Resellers are typically smaller in nature with limited resources and typically sell other products from other complimentary vendors. The manufacturer, in turn, cannot sell online, because of …

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In B2B, Channel Integration

December 1, 2008




Back-Test Your Way into a Customer Contact Strategy

Multichannel marketers have long faced the challenges of customer contact management. In the absence of setting up a test plan on the front end, with adequate database assets you can back-test many potential contact strategies on the back end.
For …

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In Data & Analytics

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