WilliamsSonoma-300

October 6, 2014




How Williams-Sonoma Finds Success in the Digital Age

Williams-Sonoma continues to move steadfast into the digital age while still having its catalog be its primary driver for sales.

“We’re approaching $5 billion in revenue as a company and we are 50% direct-to-consumer,” said Pat Connolly, chief strategy and business …

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In Ecommerce, Marketing

Google, Barnes & Noble, ecommerce, same-day delivery, delivery, Amazon, brick-and-mortar, local couriers, retailers, retail, online retail, ecommerce fulfillment

August 8, 2014




Google Teams Up with Barnes & Noble to Take On Amazon

In a move clearly aimed at rival Amazon, Google has announced that customers in Manhattan, San Francisco and West Los Angeles can get same-day delivery of products from new partner Barnes & Noble, bringing to 20 the number of retailers in its …

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In Ecommerce, Fulfillment

May 26, 2010




L.L. Bean, Musician’s Friend Take Top 2010 MCM Awards

L.L. Bean was named Catalog of the Year for 2010 and Musician’s Friend earned the Website of the Year honors in the 25th Annual Multichannel Merchant Awards. L.L. Bean also took the Cross Channel Merchant of the Year honors, …

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In Catalog, Ecommerce

Amazon, Amazon.com, amazon prime, Amazon Marketplace, Amazon effect, ecommerce, ecommerce platforms, ecommerce news, mobile, Mobile Commerce, mcommerce, mobile customers, smartphone, smartphones, amazon fire, Amazon Firefly, retailers, retail, online retail, online retailer, retail news

August 6, 2014




4 Tips to Beat Amazon’s Price Advantage

Ecommerce giant Amazon has put the pressure on every in-store retailer. It’s hard for many brick and mortar stores to compete with Amazon’s convenience and price advantage, but they need to learn that the secret to beating Amazon …

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In Channel Integration, Engagement

ebay, eBay Enterprise, VendorNet, ecommerce, global ecommerce, retail, online retail, brick-and-mortar, brick-and-mortar retail, mobile commerce, customer service, customer experience, market research, omnichannel, omnichannel retail

August 6, 2014




How to Grow Your Global Social Media Presence

Retailers that have taken the dip into international waters should now begin thinking about the use of social media on the global scale.

But where do you begin? Where are your customers engaging with brands?  What challenges will you come …

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In Ecommerce, Global

Amazon, Amazon.com, free shipping, amazon prime, ecommerce

August 5, 2014




Amazon to Open 15 Sortation Centers in 2014

In a move aimed at expediting its promise of Sunday delivery via the U.S. Postal Service, Amazon has announced plans to open 15 specialized sortation centers this year, which gets packages to nearby USPS offices for last-mile service.

The move …

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In Ecommerce, Fulfillment

August 5, 2014




Why Manufacturers Can No Longer Afford to Wait to Sell Direct to Customer

In 1984, CompuServe became one of the first entities to make online shopping possible with its Electronic Mall. Yet thirty years later, many branded manufacturers are still tiptoeing into the ecommerce waters. Why aren’t more brands diving in?

It is …

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In B2B, Ecommerce

distribution center, warehouse/distribution center, fulfillment center, Five Below, Techtronic Industries, FedEx Ground, FedEx, CVS Caremark, Amazon, Amazon.com, Michael Kors, IKEA, operations and fulfillment

October 1, 2014




Why Exceeding Fulfillment Expectations is the New Holiday Ecommerce Strategy

With each passing year, more ecommerce retailers urge their holiday shoppers to trust that they’ll be on time delivering each gift off their list. When customer care goes the extra mile, and CSR channels are well-prepared for holiday traffic, …

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In Fulfillment, Holiday 2014

February 1, 2008




back word

Crappy new year from Shopit
Did you get stuck with a clunker of a Christmas gift? Social shopping community site Shopit.com is spending $10,000 on two of the crappiest gifts received this past holiday season. Members add their crappy gifts …

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In Uncategorized

April 20, 2006




From Bricks to Clicks (and Back) with the Aid of Search

Chicago’s geography and settlement have given it a long history of making and selling furniture. Easy access to the lumber of Wisconsin and Michigan, a large contingent of Old-World cabinetmakers from Germany and Scandinavia, and even the abundance of …

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In Channel Integration, WEB CHANNEL: SEO/SEM

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