April 19, 2011

New Study Finds Half of Americans Are Shopping With Mobile Devices

CHICAGO, April 18, 2011 /PRNewswire/ — According to a new study released today by Arc Worldwide, Leo Burnett’s marketing services arm, 50 percent of Americans use a mobile device to navigate their fast-paced, sporadic shopping journey. Whether it’s comparing prices of TVs, ordering …


In Mobile Commerce


September 24, 2013

How to Handle Subscription Renewals

With the maturation of SaaS products, digital content paywalls and downloadable software products, there is even more demand for improved multi-period subscription billing. Straight forward subscription billing is an accepted practice for legacy products, like newspapers, magazines and cable TV, …


In Email, Marketing

Walmart, Walmart.com, Warehouse/Distribution Center, distribution center, distribution hubs, Shipping/Delivery, shipping, shipping hub, domestic shipping, shipping and delivery, Operations and Fulfillment, fulfillment, fulfillment center, omnichannel fulfillment, order fulfillment, ecommerce, ecommerce sales

September 24, 2013

Walmart Expects to Hire 55,000 Holiday Employees

Walmart announced plans to hire 55,000 seasonal employees for the upcoming holiday season, according to a press release.

Out of the 55,000 seasonal employees  hired, Walmart will transition more than 35,000 employees from temporary to part-time and another 35,000 employees will move from part-time …


In Must Reads

September 24, 2013

Six Action Items to Improve Customer Experience

Customers are more empowered than ever before. They can easily access information to make better buying decisions, shop with companies around the globe, and share their experience with millions. They can do all of this without leaving their easy chair.


In Analytics, Channel Integration

April 14, 2011

Dynomighty Design Cracks QR Code With TV Ads

Before the 2010 holiday shopping season started, Dynomighty Design president/CEO Terrence Kelleman was looking for a new way to spread the work about the gift merchant’s flagship product, the Mighty Wallet.
Kelleman, who will speak about the power on online …


In Ecommerce, Mobile Commerce

UPS, FedEx, holiday shopping, holiday 2013, shipping/delivery, shipping, logistics, ecommerce, holiday shipping

November 26, 2013

5 Ways Retailers can Make Christmas Shopping Sparkle

Retailers worldwide are wishing for a plentiful Christmas this year. While some forecasters are giving conservative estimates, others are suggesting that 2013 could be one of the best shopping seasons in recent years. Either way the Christmas shopping period remains one …


In Ecommerce, Marketing

November 26, 2013

Thriving in the Connected Economy

Consumers’ demands are getting louder, bolder, and more specific. Digitally, they share knowledge and self-organize, seizing more collective power than ever. They have become the innovators, trendsetters, and advocates that companies cannot succeed without. Says Don Tapscott, author and consultant, “…


In Whitepaper

November 25, 2013

Boycotting Retailers on Thanksgiving Day? Boycott These Professions, Too

One look at your own Facebook news feed, Twitter feed, etc. will confirm what the polls are saying. Consumers don’t want stores open on Thanksgiving Day. Consumers believe retail store employees deserve Thanksgiving Day off to spend with their families.



In Blog, Cyber Weekend 2013

kohls logo

September 19, 2013

Kohl’s Expects to Hire 50,000 Holiday Employees

In anticipation of the upcoming holiday shopping season, Kohl’s announced that it will hire 50,000 seasonal employees nationally in various in-store, backend, and customer service positions.

According to a press release, Kohl’s is predicting adding 40 associates at each of …


In Ecommerce, News

April 6, 2011

Give Your Customers a Raise

As a merchant, “Your job is to give your customers a raise, in terms of price and experience,” says Phil Terry, CEO of strategic customer experience consultancy Creative Good.
If you can do both, Terry told attendees during his April 5 …


In CRM, multichannelmerchant.com/opsandfulfillment/news

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