MCM The Week In Review 3-10-17

| Chris Intili

Multichannel Merchant The News, Commentary & Events that Shaped Commerce This Week week of 3/10/2017 Iguama Expands Online Shopping Mall to Mexico Cross-border shopping company, iguama announced it has expanded … Continue Reading →

CRM Solutions: Customer Expectations and Today’s Solutions

| Tatsiana Levdikova

Business management is a compelling task that all companies’ owners are to solve. Be it a small, middle-sized or large company, its managers and employees will have to handle multiple tasks and address a bevy of problems. Here is what you need to know about finding the perfect CRM solution to meet your needs.

MCM O+F Advisor 3-8-17

| Chris Intili

Multichannel Merchant Operations & Fulfillment Strategies & Tactics week of 3/8/2017 9 Mistakes to Avoid in Your ERP or OMS Selection Studies show that more than 50% of all ERP … Continue Reading →

MCM Ecommerce and Marketing 3-7-17

| Chris Intili

Multichannel Merchant STRATEGIES & TACTICS FOR THE B2B & B2C MERCHANT week of 3/7/2017 The Abandoned Shopping Cart: What Customers Want in a Checkout Experience Convenience is one of the … Continue Reading →

MCM The Week In Review 3-3-17

| Chris Intili

Multichannel Merchant The News, Commentary & Events that Shaped Commerce This Week week of 3/3/2017 BCBG Max Azria Group Files for Chapter 11 BCBG Max Azria Group became the latest … Continue Reading →

MCM O+F Advisor 3/1/17

| Chris Intili

Multichannel Merchant Operations & Fulfillment Strategies & Tactics week of 03/01/2017 L.L Bean on Creating Excellence in Brand Communication What does it take to create excellence in brand communication? L.L. … Continue Reading →

How to Choose the Best Customer Care Technology

| Rob LoCascio

When it comes to technology, change is constant and rapid. However, while consumers adopt new gadgets, platforms, and services quickly, how do established brands scramble to keep up? Here is how to best choose the best customer care technology.

MCM Ecommerce and Marketing 2-28-17

| Chris Intili

Multichannel Merchant STRATEGIES & TACTICS FOR THE B2B & B2C MERCHANT week of 02/28/2017 Top 5 Ecommerce Markets in the World Estimated at more than 3,500 billion by 2019, ecommerce … Continue Reading →

3 Key Retail Supply Chain Trends to Watch in 2017

| Jett McCandless

Retail supply chains are being upended by dynamic changes in the marketplace and among consumers. Here are 3 key trends to watch for in supply chains for 2017 that will continue to heavily impact freight transportation and logistics in retail and ecommerce.