October 31, 2012




Sales and Use Tax Issue Has Potential to Get Messy

For the first time since the Supreme Court’s landmark decision in in Quill Corp. v. North Dakota nearly a generation ago, there is significant momentum in Congress for legislation that may remove the constitutional obstacle to requiring remote merchants …

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In Channel Integration, Cross Channel

October 9, 2012




Online Sales Tax Will Create Ecommerce Chaos

Follow US! @MCMerchant Multichannel Merchant Multichannel Merchant Multichannel Merchant O+F Operations and Fulfillment
Steve DelBianco, executive director of NetChoice, said there is “big momentum” for federal legislation that would allow states to require online retailers to collect sales tax – …

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In B2B, Catalog

the-week-that-was-300

July 3, 2015




Week in Review: Trump Dumped Like a Cheap Suit

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It’s not often that Presidential candidates make the pages of Multichannel Merchant. It’s also not often that Donald Trump follows through with his promise to run for President.

And what a …

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In Ecommerce, Executive

oracle-300

July 28, 2016




Oracle Buys NetSuite

Oracle has announced that it has entered into a definitive agreement to acquire NetSuite for approximately $9.3 billion.

In a joint press release, Oracle co-CEO Mark Hurd said that Oracle’s and NetSuite’s cloud applications are complementary, and will “coexist in the …

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In Executive, M&A and Financial

flipkart-jabong-300

July 26, 2016




Flipkart Acquires Online Fashion Store Jabong

According to Flipkart’s Facebook page, the Indian ecommerce marketplace is “in a relationship” with Jabong.

And it’s not complicated: Flipkart-owned Myntra Designs has agreed to buy Rocket Internet-backed online fashion retailer Jabong for $70 million in cash.

The acquisition will bolster …

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In cross-border, Ecommerce

June 16, 2015




How to Align Ecommerce Strategy with Gamification Techniques

Gamification has long been part of the daily shopping experience. Leading brands like Nike, Coca-Cola and Perrier understand the effect that entertaining shopping experiences have on customers, as do e-commerce brands Amazon, Ebay, and Zappos.

Many companies employ game experiences …

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In Blog, Ecommerce

call center girl 300x200

July 21, 2016




Are Your Customer-Facing Systems and People Meeting Expectations?

I just got a letter from my pharmacy, part of a top chain, saying that as part of an audit five months ago they found I had been overcharged by 33 cents, with the check enclosed. I’m sure it’s …

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In Blog, customer experience

Amazon-boxes

July 21, 2016




Staying One Step Ahead on Amazon

FREE LIVE WEBINAR
Staying One Step Ahead on Amazon
August 10, 2016, 2:00 pm ET
As an ecommerce seller, you want to fully maximize your presence on Amazon and not “just” sell on it.

With what seems like limitless options—including Buy Box, …

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In Up-coming Webinars, Webinars

ecommerce fraud, ecommerce fraud prevention, EMV, card not present, CNP, card not present fraud

June 16, 2016




Fraud Challenges Rising for U.S. Merchants

Chargebacks are rising at a rate of 20% per year; friendly fraud at a rate of 41% over the last two years – indicating many merchants are still losing the fight against chargeback fraud.

Unfortunately for card-not-present (CNP) merchants, the largest facet of …

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In Must Reads

Growing Global, global, global ecommerce, France, Germany, cross border, retail, online retail, returns fraud, returns policy, Europe, EU, EU consumer rights directive

July 1, 2014




How To Grow Your Global Marketplace Revenues

Are you thinking about using marketplaces to expand your global audience?  Mark Vandegrift, director of business management for Channel Advisor, will talk about the use of marketplaces to expand beyong the U.S. border during his  Growing Global session July 15 …

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In Global, Marketplaces

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