beacon-300

June 13, 2016




How to Deliver Experiences First and Transactions Second

Retail sales have been sluggish, and although Kiplinger is forecasting a stronger second half to 2016, it’s still not enough to make anyone feel good.

Blaming a lack of consumer spending on a recession is easy, but the data shows …

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In Blog, customer experience

October 9, 2012




Online Sales Tax Will Create Ecommerce Chaos

Follow US! @MCMerchant Multichannel Merchant Multichannel Merchant Multichannel Merchant O+F Operations and Fulfillment
Steve DelBianco, executive director of NetChoice, said there is “big momentum” for federal legislation that would allow states to require online retailers to collect sales tax – …

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In B2B, Catalog

June 16, 2015




How to Align Ecommerce Strategy with Gamification Techniques

Gamification has long been part of the daily shopping experience. Leading brands like Nike, Coca-Cola and Perrier understand the effect that entertaining shopping experiences have on customers, as do e-commerce brands Amazon, Ebay, and Zappos.

Many companies employ game experiences …

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In Blog, Ecommerce

acquisition-300

June 1, 2016




Salesforce Acquires Demandware for $2.8 Billion

Salesforce, the customer success platform and a CRM company, and Demandware, a  provider of enterprise cloud commerce solutions, announced that they have entered into a definitive agreement under which Salesforce will acquire Demandware in a transaction worth approximately $2.8 billion.  Under …

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In Ecommerce, News

IBM300

May 31, 2016




7 Digital Marketing Trends of 2016

The more things change, the more they stay the same. This is certainly the case with the digital marketing trends of 2016. Today, digital marketing is about a deeper understanding of the customer, the Internet of Things and the shift to …

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In Ecommerce, M&E

Growing Global, global, global ecommerce, France, Germany, cross border, retail, online retail, returns fraud, returns policy, Europe, EU, EU consumer rights directive

July 1, 2014




How To Grow Your Global Marketplace Revenues

Are you thinking about using marketplaces to expand your global audience?  Mark Vandegrift, director of business management for Channel Advisor, will talk about the use of marketplaces to expand beyong the U.S. border during his  Growing Global session July 15 …

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In Global, Marketplaces

PrimeDaylogo-300

June 30, 2016




Amazon Announces Second Annual Prime Day

Amazon announced its second annual Prime Day, set to take place on Tuesday, July 12. This year, the marketplace giant will offer more than 100,000 deals worldwide to Prime members.

New and existing Prime members in the U.S., U.K., Spain, …

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In Amazon, Marketing

global-payment-300

June 30, 2016




VAT in a Cross-Border World

How can you reach more consumers to stay competitive? Cross-border is the way to go. The 2015 U.S. Small Business Global Growth Report, commissioned by eBay, showed that while export-oriented small and medium-sized businesses in their marketplace grew their businesses …

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In Blog, cross-border

amazon-dash-tide-300

June 28, 2016




Amazon Dash Adds 50 New Buttons, Expands Categories

Amazon announced another expansion of its Amazon Dash Button program, adding more than 50 new brands and increasing the total to more than 150. With the program, Amazon is bringing a growing assortment of popular consumer packaged goods sold at its marketplace …

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In customer experience, Ecommerce

Alibaba, alibaba group, ecommerce, Singles Day, Alipay, Taobao, Tmall, Chinese ecommerce

June 28, 2016




Chinese Cross-Border Ecommerce Sales Expected to Grow 50% in 2016

In 2016, more than 15% of Chinese residents will make online purchases from offshore sellers worth $85.76 billion, according to a new report from eMarketer. By 2020, more than a quarter of the population, representing half of all digital buyers, will be doing so, …

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In cross-border, Ecommerce

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