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February 18, 2015




Driving Brand Loyalty in a Multichannel World

The gaps between media channels are closing. A modern day shopper might check into a physical store on a mobile device, redeem a coupon received via email in-store, and then recommend that product to all friends on Facebook. It may …

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In Blog, Must Reads

Apple, Apple Pay, ecommerce, mobile payments, omnichannel, mobile wallet, Google Wallet, iOS 8.1, iOS, iPhone, iPhone 6

February 14, 2015




Using Email to Close the Smartphone, Browse-To-Buy Gap

If you’ve ever tried to shop from a mobile phone, you likely understand the perils of browsing and buying from your device.  The customer experience – and thus, conversions – is often negatively impacted by various mobile browsing issues creating the “…

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In Blog, Email

West Coast ports, West Coast port shutdown, Shipping/Delivery, retail, National Retail Federation, NRF, warehouse, Operations and Fulfillment, President Obama, Taft-Hartley Act, International Longshore and Warehouse Union, Pacific Maritime Association, ILWU, PMA

February 13, 2015




West Coast Port Shutdown to Continue Through the Weekend

With no resolution in sight to the tense labor stalemate, 29 West Coast ports will sit idle from Saturday through Monday as numerous trade groups and legislators on both sides of the aisle urge President Obama to intervene via the Taft-Hartley …

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In News, Operations & Fulfillment

omnichannel, Macy's omnichannel, Macy's, Kohl's, Walmart, retail, omnichannel retail, omnichannel strategy, big box, big box retail, major retailers, Radio Shack, Radio Shack bankruptcy, Radio Shack Chapter 11, Amazon, Amazon.com, Amazon, Radio Shack

February 23, 2015




Walmart Plans Heavy Investment in Ecommerce

Walmart plans to invest at least $1.2 billion in its digital and ecommerce business the year ahead, according to an earnings call.

In 2015, Walmart delivered $486 billion in revenue and saw an increase in ecommerce sales of 22% to more than $12 billion.

The …

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In customer experience, Ecommerce

cloud-based-technology-300

February 22, 2015




Cool New Technology Showcased at eTail West

The exhibit hall, or “Solutions Zone” as it was called at eTail West, was buzzing with activity.

Sure, there were things like mimosa breaks and Xbox tournaments to lure eTail West attendees into the Solutions Zone. But attendees also made …

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In Blog, cross-border

February 20, 2013




How to Stand Out From the Crowd in a Marketplace Environment

More consumers are shopping online than ever before, and not just for Christmas. According to figures from eMarketer, U.S. shoppers spent $343.43 billion in 2012 alone. Therefore, in this fast growing retail ecosystem it’s more important than ever for retailers, …

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In Ecommerce, Marketplaces

February 18, 2013




Is Google Shopping Making a Move to the Marketplace?

Google has made two announcements in February that leads to speculation that it will try to make Google Shopping a cross-device comparison shopping engine and a full-fledged ecommerce marketplace.

First, on its “Inside AdWords” blog, Google announced enhanced AdWords campaigns, …

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In Ecommerce, Email

Shipping/Delivery, shipping, international shipping, West Coast ports, west coast port strike, West Coast port shutdown, Port of Long Beach, Port of Los Angeles, national retail federation, NRF, Operations and Fulfillment, cross-border trade

February 5, 2015




Possible Shutdown Looms Over West Coast Ports as Two Sides Engage in Brinksmanship

While the two sides wrangle over contract language and who is causing labor slowdowns, massive amounts of cargo continues to pile up at West Coast ports, negatively impacting not only retailers but untold numbers of businesses that rely on goods …

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In cross-border, Global

Warehouse/Distribution Center, distribution center, distribution centers, Shipping/Delivery, shipping, Operations and Fulfillment, Operations Management, Amazon, Gap, The Gap, Trader Joe's, Lindt, Hobby Lobby, Benjamin Moore

February 13, 2015




5 Ecommerce Fulfillment Hot Topics for 2015

The past year has seen innovative technology advances in ecommerce fulfilment such as further exploration into the use of drones to deliver packages. As we move further into 2015, I wanted to shed some light on five hot ecommerce fulfillment trends …

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In Blog, Fulfillment

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