singles-day-2015-alibaba-tmall-alipay

November 11, 2015




The Big Fat Singles Day 2015 Pseudo Live Blog

EDITOR’S NOTE: Singles Day 2015 is here, and I was not awake around the clock… so while this is a running blog about Singles Day 2015, and is somewhat in chronological order, I can only say I am pseudo-live blogging the 11.11 Global …

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In Blog, Must Reads

Canada, Canadian, Stalco, cross-border selling, cross-border ecommerce, Shipping/Delivery, shipping, international shipping, Canadian consumers, Canadian market, retail, retailer, import regulations, import duties, import taxes, Operations and Fulfillment

December 9, 2014




Emailing Canada: Truths and Myths

Canada’s new anti-spam regulations have created some misconceptions about what kinds of emails marketers can send to potential clients and consumers north of the border.

The big thing to keep in mind when trying to wrap your head around …

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In Email, Email

the-week-that-was-300

October 30, 2015




Week In Review: REI Says No to Black Friday

Instead of shopping on Black Friday, outdoor clothing and equipment retailer REI wants its customers to #OptOutside. The retailer, who has been vocal in the past about stores opening their doors on Thanksgiving, will keep its “closed” sign in its …

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In Data & Analytics, Ecommerce

June 27, 2011




PMG: USPS Needs Congress’s Help

The United States Postal Service can’t begin to gain profitability without help from the federal mandates that hold it back, Postmaster General Patrick Donahoe told attendees at the National Catalog Forum held June 21-22 in Washington by the American Catalog …

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In Operations & Fulfillment, Shipping/Delivery

February 14, 2013




Storch Out as Toys R Us CEO, Rubin in at Michaels

Jerry Storch is stepping down as CEO at Toys R Us, but will retain his position as its chairman.
Toys R Us is coming off a poor holiday season. The company reported last month that its fourth-quarter sales were down 4.7% …

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In Ecommerce, Executive

June 23, 2011




PRC’s Goldway on FSS, The ACD filing and Catalog Elasticity

The U.S. Postal Service’s $1.5 billion flats sequencing system (FSS) equipment hasn’t lived up to expectations, according to Ruth Goldway, chairman of the Postal Regulatory Commission.
During her Tuesday session, “How the Postal Regulatory Commission Thinks,” at the …

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In Uncategorized

the-week-that-was-300

October 16, 2015




Week in Review: And the Rate Increases are Rolling In

The major package carriers’ general rate increases for 2016 are rolling in… just in time for the holidays!

UPS’s general rate increase will average between 4.9% and 5.2%, depending on the product and service. UPS’s rate increases will go into effect on Dec. 28. …

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In Ecommerce, Executive

usps-delivery-truck-300

April 11, 2013




Hearing Scheduled To Discuss Future of the U.S. Postal Service

House Oversight and Government Reform Committee Chairman Darrell, Issa, R-Calif., announced in a press release he would convene a full committee hearing to examine the future of the United States Postal Service.

The hearing will explore a range of options …

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In News, Operations & Fulfillment

cross-border ecommerce

October 13, 2015




How to Optimize Localized Websites for New International Markets

More and more companies are increasing their growth, and revenue, by expanding into global markets. And the savviest businesses understand that the Internet is the fastest and most cost-effective way to reach these new customers.

Creating online experiences for these …

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In Ecommerce, Global

USPS, U.S. Postal Service, ecommerce, ecommerce returns, returns, shipping strategy, omnichannel, omnichannel best practices, free shipping, Amazon, Amazon Prime, Priority Mail, free two-day shipping, return labels, return shipping labels

October 8, 2015




3 Ways to Keep Your Ecommerce Customers

For many ecommerce companies, their website is the primary sales channel, means of customer communication and marketing vehicle. In fact, the explosion in the use of mobile devices to access eCommerce sites and complete transactions has launched global eCommerce on …

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In Blog, customer experience

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