June 23, 2011




PRC’s Goldway on FSS, The ACD filing and Catalog Elasticity

The U.S. Postal Service’s $1.5 billion flats sequencing system (FSS) equipment hasn’t lived up to expectations, according to Ruth Goldway, chairman of the Postal Regulatory Commission.
During her Tuesday session, “How the Postal Regulatory Commission Thinks,” at the …

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In Uncategorized

February 14, 2013




Storch Out as Toys R Us CEO, Rubin in at Michaels

Jerry Storch is stepping down as CEO at Toys R Us, but will retain his position as its chairman.
Toys R Us is coming off a poor holiday season. The company reported last month that its fourth-quarter sales were down 4.7% …

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In Ecommerce, Executive

ecommerce delivery, customer experience, shipping and delivery experience, ecommerce fulfillment

December 16, 2015




The ABCs of Preventing Shipping Damage, Part II

Here’s some “breaking news” that every shipper can use. Although shipment-related damages happen to even the best of companies, a vast number of the mishaps that create them are highly preventable, especially if you involve players across your supply …

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In Blog, customer experience

Internet-Sales-Tax-300

December 10, 2015




Retailers Urge Congress to Reject Customs Bill If Without Online Sales Tax

The National Retail Federation today called on Congress to reject a customs reauthorization bill set for a vote this week unless it includes a provision allowing states to require online merchants to collect sales tax the same as local stores.

“…

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In Ecommerce, Marketing

August 2, 2010




Clothing Makes the Catalog for Patrick James

Right from the cover, you get the sense that it’s good to be Patrick James–or at least, it’s good to buy your clothes from the Patrick James catalog. The men’s apparel mailer is a “West Coast Classic,” …

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In Uncategorized

April 1, 2011




New PMG Brings a Refreshing Change to the USPS

JACK POTTER RETIRED AS POSTMASTER GENERAL (PMG) OF THE U.S. POSTAL SERVICE ON DEC. 3, 2010. That same day, his deputy, Patrick Donahoe, became the head of the second biggest government employer in the U.S. Seeing that Donahoe was a …

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In Postal Strategy

Canada, Canadian, Stalco, cross-border selling, cross-border ecommerce, Shipping/Delivery, shipping, international shipping, Canadian consumers, Canadian market, retail, retailer, import regulations, import duties, import taxes, Operations and Fulfillment

December 9, 2014




Emailing Canada: Truths and Myths

Canada’s new anti-spam regulations have created some misconceptions about what kinds of emails marketers can send to potential clients and consumers north of the border.

The big thing to keep in mind when trying to wrap your head around …

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In Email, Email

usps-delivery-truck-300

April 11, 2013




Hearing Scheduled To Discuss Future of the U.S. Postal Service

House Oversight and Government Reform Committee Chairman Darrell, Issa, R-Calif., announced in a press release he would convene a full committee hearing to examine the future of the United States Postal Service.

The hearing will explore a range of options …

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In News, Operations & Fulfillment

Cyber-Weekend-2015-300

December 2, 2015




Editor’s Notebook: Cyber Weekend BOPIS Went Smoothly… Kinda…

Buy online, pick up in store… Seems pretty easy from the customer point of view, and seems pretty complicated from a retailer’s perspective. And during the holiday season, omnichannel shopping should be nerve-racking for everyone.

But truth be told, my …

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In Blog, Must Reads

global ecommerce

December 2, 2015




Success, Growth Await Companies that Engage Emerging ‘Mobile-First’ Markets

Around the world, smartphone adoption is soaring, leaving traditional computers (and the conventional web) in the dust. According to data from StatCounter, global webpage views on desktop browsers have plummeted 13% in recent months. In a mere three years, more than …

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In Blog, Global

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