August 2, 2010




Clothing Makes the Catalog for Patrick James

Right from the cover, you get the sense that it’s good to be Patrick James–or at least, it’s good to buy your clothes from the Patrick James catalog. The men’s apparel mailer is a “West Coast Classic,” …

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In Uncategorized

October 17, 2012




Tuesday Tweets: #DMA12 Gets Rolling in Las Vegas

[View the story "Tuesday Tweets: #DMA12 Gets Rolling in Las Vegas" on Storify] Tuesday Tweets: #DMA12 Gets Rolling in Las Vegas Storified by MultichannelMerchant · Wed, Oct 17 2012 05:16:11 “You know how I know I’m who the DMA is marketing to? Here’s my …

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In News

holiday shopping, 2014 holiday season, 2014 holiday shopping, UPS, FedEx, National Retail Federation, NRF, retail, ecommerce, Shipping/Delivery. Operations and Fulfillment

December 22, 2014




Down to the Wire for Seasonal Shipping Peak 2014

As the 2014 retail shopping/shipping season roars to a close, the major carriers are seeing their numerous technology upgrades, investments and temp hiring expansions put to the test, while retailers have pushed cutoffs as far as humanly possible toward Christmas …

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In Automation, Fulfillment

2015-forecast

December 22, 2014




5 Email Marketing Predictions for 2015

“Without change there is no innovation, creativity, or incentive for improvement. Those who initiate change will have a better opportunity to manage the change that is inevitable.” While William Pollard may have been best known for his contributions to the …

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In Blog, Email

eBay, eBay Now, eBay Local, online marketplace, online sellers, eBay merchants, same-day delivery, click and collect, buy online pickup in store, Argos, Shutl, Amazon Fresh, Amazon Prime Now, Google Express

December 22, 2014




An eBay Local Pilot Grows in Brooklyn

eBay said 83 businesses – including online merchants as well as retailers with physical stores – have joined its eBay Local pilot program in Brooklyn, NY., offering a range of delivery options, including $5 same-day and in-store pickup, to consumers through eBay’s website …

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In customer experience, customer experience

Ecommerce, FedEx, holiday peak 2014, Holiday Season, on-time delivery, Operations and Fulfillment, retail, Shipping/Delivery, U.S. Postal Service, UPS, USPS

December 17, 2014




ShipMatrix Talks On-Time Performance of the Major Carriers

ShipMatrix president Satish Jindel talks with Multichannel Merchant senior editor Mike O’Brien about his company’s latest on-time performance report for UPS and FedEx, and how major initiatives and investments from both have thus far enabled them to surpass their 2013 numbers.

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In Holiday 2014, News

cyber-weekend

December 3, 2014




Cyber Monday Caps Record 5-Day Cyber Weekend

IBM (NYSE: IBM) today reported strong online and mobile sales for Cyber Monday 2014, capping a record five-day span for holiday shopping, based on consumer transaction data analyzed in real-time by the IBM Digital Analytics Benchmark.  The data-driven insight gives retailers …

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In Cyber Weekend 2014, Holiday 2014

holiday_investment_300

December 3, 2014




MarketLive Releases Weekend Sales Results For Online Retailers

MarketLive, the leading Total Commerce platform for high-growth merchants, today released retail performance statistics for its platform customers during the four-day shopping weekend starting at Thanksgiving.

An analysis of industry statistics shows that MarketLive customers followed an industry trend of …

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In Cyber Weekend 2014, Holiday 2014

1-800-Flowers.com, Fanny May, Harry London, Warehouse/Distribution Center, warehouse, distribution center, Operations and Fulfillment, disaster recovery, contingency planning, ecommerce, ecommerce orders, Thanksgiving Day, Cleveland, Harry and David, The Popcorn Factory, holiday shopping

December 1, 2014




Making It Right for Affected Customers Key for Harry London

In the wake of a devastating Thanksgiving Day fire that destroyed a distribution center outside Cleveland housing its Fannie May and Harry London chocolates products, 1-800-Flowers.com needs to do all it can to make all affected customers happy …

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In Fulfillment, Inventory

fannie-may-harry-london

November 30, 2014




Thanksgiving Fire Destroys Fannie May and Harry London Distribution Center

[Video Courtesy of FOX 8, Cleveland]
1-800-FLOWERS.COM, Inc. reported that supplies of its Fannie May Fine Chocolates and Harry London Chocolates will be limited this holiday season due to a fire at the company’s Maple Heights, OH warehouse …

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In Cyber Weekend 2014, Holiday 2014

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