video-camera-300

April 22, 2015




Best Practices in Direct Response Video Ads: Hidden in Plain Sight

A well-executed, targeted video ad campaign can open up new opportunities for a brand in consumer engagement and deep messaging, beyond what had been possible in traditional display. This is especially the case in the transition from desktop to mobile. …

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In Blog, Marketing

staples-online-pickup-300

December 30, 2014




How Convenient is Buy Online, Pickup In Store?

Buy online, pickup in store is supposed to be a major differentiator for omnichannel retailers. But is buy online, pickup in store really that convenient?

According to a study by StellaService, buying online is a piece of cake. But it …

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In Blog, Must Reads

Google, Google Express, Amazon, Amazon.com, same-day delivery, holiday 2014, holiday peak 2014, ecommerce, holiday season 2014, holiday peak, ecommerce fulfillment

December 23, 2014




Google Express Seeing Holiday Gains in Battle with Amazon

Google is seeing gains in its Google Express same-day delivery service this holiday season, as it looks to claw back ecommerce search traffic lost to Amazon.com because more consumers are going there for product research.

According to Google, as …

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In Fulfillment, Holiday 2014

holiday shopping, 2014 holiday season, 2014 holiday shopping, UPS, FedEx, National Retail Federation, NRF, retail, ecommerce, Shipping/Delivery. Operations and Fulfillment

December 22, 2014




Down to the Wire for Seasonal Shipping Peak 2014

As the 2014 retail shopping/shipping season roars to a close, the major carriers are seeing their numerous technology upgrades, investments and temp hiring expansions put to the test, while retailers have pushed cutoffs as far as humanly possible toward Christmas …

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In Automation, Fulfillment

2015-forecast

December 22, 2014




5 Email Marketing Predictions for 2015

“Without change there is no innovation, creativity, or incentive for improvement. Those who initiate change will have a better opportunity to manage the change that is inevitable.” While William Pollard may have been best known for his contributions to the …

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In Blog, Email

eBay, eBay Now, eBay Local, online marketplace, online sellers, eBay merchants, same-day delivery, click and collect, buy online pickup in store, Argos, Shutl, Amazon Fresh, Amazon Prime Now, Google Express

December 22, 2014




An eBay Local Pilot Grows in Brooklyn

eBay said 83 businesses – including online merchants as well as retailers with physical stores – have joined its eBay Local pilot program in Brooklyn, NY., offering a range of delivery options, including $5 same-day and in-store pickup, to consumers through eBay’s website …

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In customer experience, customer experience

Ecommerce, FedEx, holiday peak 2014, Holiday Season, on-time delivery, Operations and Fulfillment, retail, Shipping/Delivery, U.S. Postal Service, UPS, USPS

December 17, 2014




ShipMatrix Talks On-Time Performance of the Major Carriers

ShipMatrix president Satish Jindel talks with Multichannel Merchant senior editor Mike O’Brien about his company’s latest on-time performance report for UPS and FedEx, and how major initiatives and investments from both have thus far enabled them to surpass their 2013 numbers.

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In Holiday 2014, News

October 28, 2010




New Poly Letter Wrap Product for Catalogers

The U.S. Postal Service’s new business plan calls on customers and stakeholders to provide it with creative ideas that keep mail an attractive communications tool.
Innovative Packaging has one: The supplier of polymer-based substrates to the direct mail …

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In Catalog, News

Bitcoin_Payment_Option-300

January 15, 2014




Overstock.com Sees $130,000 in Sales with Bitcoin Payment Option

Overstock.com CEO Patrick M. Byrne took to Twitter to announce that within 24-hours of implementing Bitcoin as a possible payment option, his company received $130,000 in orders paid in the crypto-currency.

Overstock.com announced its partnership with Coinbase on Jan. 9, …

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In Blog, Ecommerce

February 13, 2013




Ebay CEO Says Same-day Delivery Possible

>Ebay’s CEO John Donahoe said during the Goldman Sachs Technology and Internet Conference that he believes the ecommerce company can provide same-day delivery at scale, according to allthingsd.com.
Donahoe said it can be done in a similar way …

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In Amazon, eBay

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