August 28, 2015

Week in Review: Chico’s Plans to Sell Boston Proper

Chico’s FAS has announced it is exploring strategic alternatives for Boston Proper, the direct-to-customer women’s apparel retailer it acquired for $205 million just four years ago.

Chico’s FAS President and CEO David Dyer confirmed the company is seeking “strategic alternatives” for …


In Ecommerce, Executive


August 27, 2015

New Mobile Technologies Emerge to Offer Superior Customer Experience

Mobile device proliferation presents both challenges and opportunities for online brands. We’re in the midst of a fundamental shift in the way that consumers engage with brands and in the way customer preference and loyalty is influenced. Digital channels …


In Blog, Ecommerce


August 22, 2013

Shutl Pushes Back Same-Day Delivery to September

Back in late May, Multichannel Merchant spoke with Tom Allason, CEO and founder of Shutl, who said he was confident the first same-day delivery in the United States was set to happen before July.   We haven’t heard of anything …


In Ecommerce, Must Reads


August 24, 2015

Visa Checkout Expands Global Availability to Merchants

Visa Inc. announced continued global success of Visa Checkout, the online check out service that allows shoppers to pay with their cards online and on any device, with just a few clicks. In recent months, no less than thirty-three new …


In Global, News


August 17, 2015

How to Deliver an Excellent Customer Experience

It’s no secret that competition in online retail sales is a cutthroat business. To put the growth in perspective, research from Statista shows that during the 2014 holiday shopping season, retail e-commerce sales figures in the United States alone hit $53.3 …


In Blog, customer experience


August 17, 2015

The Digital Store is In Reach: How to Join the Revolution

A revolution in shopping is undeniably underway. With the meteoric rise of mobile devices, ecommerce has morphed from being an alternative channel to an omnipresent connection between brands and consumers.

According to Forrester’s U.S. Cross-Channel Sales Forecast, 2014 to 2018, …


In Blog, Ecommerce

2015 holiday shopping, holiday shipping cutoffs, peak holiday season, Pottery Barn, West Elm

October 20, 2014

Making the Most of Seasonal Peaks in Consumer Shopping

The way we shop is always changing and evolving. In recent years we’ve seen a number of different factors such as technology enabled services and multichannel retailing play a more prominent role than ever before. There has been a …


In Blog, Holiday 2014


August 12, 2015

Going Mobile to Capture the Impulse Buyer

How are you capturing the impulse buyer?

It was pretty easy for an impulse buyer to buy a cooler back in the 90s.

All the impulse buyer had to do was get in the car and drive to Caldor. Or, …


In mobile, Must Reads

Amazon, United Kingdom, Amazon UK, UK, same-day delivery, Royal Mail, ecommerce, ecommerce fulfillment, shipping/delivery, shipping, global ecommerce

September 30, 2014

Amazon 20th Anniversary Shows How Ecommerce and Marketing Have Evolved

Once upon a time, when mom-and-pop shops ruled the land, one-on-one relationships between retailers and customers were easy to nurture. Vendors understood their customers’ tastes and knew what they wanted and needed. But the advent of the big-box retailer turned …


In Ecommerce, Marketing

Shipping/Delivery, cargo freighter, Mol Comfort, UPS Capital, retail supply chainX supply chain risk management

July 28, 2015

Supply Chain Risk: When Bad Things Happen to Good Cargo

As companies seek to develop a foothold in new markets or source from lower-cost countries, supply chains are being stretched with tighter demands on cost, transit time and quality. These business models introduce new challenges, including multiple modes of transportation, …


In Blog, Operations & Fulfillment

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