email

January 30, 2014




Email Personalization: Going Beyond the First Name

Even as retailers rely more on technology for powerful results, when retail marketers hear the word “personalization” too many still think it means putting a first name on an email. While that old school tactic still works, there is so …

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In Email, Marketing

SabonSite300

November 18, 2014




5 Ways Sabon Brought Boutique Appeal to Their Ecommerce Platform

Ecommerce has been an absolute game changer for retailers and manufacturers, but it’s about time that we took a step back to pick apart its negative side effects. Sure, I can look up Donna Tartt’s The Goldfinch on …

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In Blog, Ecommerce

Senate-building

May 1, 2013




A Look Back at Marketplace Fairness Act

Last week the Senate voted 74 to 20 in favor of proceeding with its debate on the Marketplace Fairness Act and merchants are weighing in on how it would impact their business. Take a look back at Multichannel Merchant’s coverage of …

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In Executive, Must Reads

Singles Day, Alibaba, alibaba group, Taobao, Tmall, chinese ecommerce, chinese merchants. Costco, American Eagle Outfitters, Calvin Klein, global ecommerce, cross-border trade, cross-border selling, cross-border ecommerce, Jack Ma, Singles Day in China

November 11, 2014




Alibaba Reports Singles Day Sales Up 62% to $9.3B

As midnight passed and Nov. 11 slipped into Nov. 12 in China, ecommerce giant Alibaba reported that Singles Day, the world’s largest shopping day, brought in more than $9.3 billion in sales, an increase of 62% over the $5.75 billion logged in 2013, as thousands …

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In Ecommerce, Ecommerce

January 14, 2014




NRF’s “Talking Shop” Event Not the Same Without “The Rev”

Last night, I attended the National Retail Federation’s “Talking Shop” reception for what was most-likely my seventh time. The press and Retail CEOs event is held the Monday of NRF’s Big Show at New York’s prestigious 21 Club, and I’ve met …

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In Blog

keyboard-laptop-fingers-300

January 14, 2014




Move Over Showrooming, Webrooming is Here

A year ago, retailers were worried showrooming – the practice of visiting stores to ‘touch and feel’ products, then returning home to buy them online – would devastate in-store sales. With the threat of showrooming looming, retailers quickly launched innovative omnichannel initiatives …

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In Ecommerce, Must Reads

tablet-commerce-300

April 16, 2013




Study Finds Consumers Love Brands that Love Them Back

U.S. Consumers Love the Brands that Love Them, According to Analytic Partners Survey (via PR Newswire)
More than half of consumers surveyed feel that brand loyalty depends on the experiences brands create for them NEW YORK, April 16, 2013 /PRNewswire/ — …

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In Ecommerce, Global

U.S. Postal Service, USPS, data breach, USPS data breach, Postmaster General and CEO Patrick Donahoe, hackers

November 6, 2014




USPS to Deliver Packages Seven Days a Week During Holiday Season

The U.S. Postal Service announced that beginning Nov. 17, it will provide seven-day package delivery to major cities and high-volume areas during the holiday season, including Christmas Day, in response to expected double-digit package volume growth.

“During the holidays, no …

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In Cyber Weekend 2014, Ecommerce

2014-300

January 2, 2014




6 Fearless Predictions for 2014

The 2013 holiday season saw shifts in consumer behavior that direct-to-customer merchants – and their business partners – must adapt to in 2014.

Ecommerce got off to a roaring start with off-the-chart sales lifts over Cyber Weekend. But it got a bit …

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In 2014 Predictions, Blog

woman-holiday-shopping-300

October 31, 2014




3 Ways to Prevent Holiday Cart Abandonment

This year, online holiday sales are expected to grow between eight and 11% over 2013, to as much as $105 billion. That’s great news for businesses, but it’s not without its challenges: The overall increase in online shopping cart abandonment is …

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In Blog, Ecommerce

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