woman-holiday-shopping-300

October 31, 2014




3 Ways to Prevent Holiday Cart Abandonment

This year, online holiday sales are expected to grow between eight and 11% over 2013, to as much as $105 billion. That’s great news for businesses, but it’s not without its challenges: The overall increase in online shopping cart abandonment is …

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In Blog, Ecommerce

October 28, 2014




5 Easy Ways to Make Returns Part of Your Holiday Season Game Plan

The holidays are around the corner, which means e-tailers need to get their business strategies in place now. But it’s not enough to just think about fulfillment and daily deals. Returns are as much a part of the holiday …

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In Blog, Holiday 2014

Senate-building

May 1, 2013




A Look Back at Marketplace Fairness Act

Last week the Senate voted 74 to 20 in favor of proceeding with its debate on the Marketplace Fairness Act and merchants are weighing in on how it would impact their business. Take a look back at Multichannel Merchant’s coverage of …

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In Executive, Must Reads

January 14, 2014




NRF’s “Talking Shop” Event Not the Same Without “The Rev”

Last night, I attended the National Retail Federation’s “Talking Shop” reception for what was most-likely my seventh time. The press and Retail CEOs event is held the Monday of NRF’s Big Show at New York’s prestigious 21 Club, and I’ve met …

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In Blog

keyboard-laptop-fingers-300

January 14, 2014




Move Over Showrooming, Webrooming is Here

A year ago, retailers were worried showrooming – the practice of visiting stores to ‘touch and feel’ products, then returning home to buy them online – would devastate in-store sales. With the threat of showrooming looming, retailers quickly launched innovative omnichannel initiatives …

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In Ecommerce, Must Reads

tablet-commerce-300

April 16, 2013




Study Finds Consumers Love Brands that Love Them Back

U.S. Consumers Love the Brands that Love Them, According to Analytic Partners Survey (via PR Newswire)
More than half of consumers surveyed feel that brand loyalty depends on the experiences brands create for them NEW YORK, April 16, 2013 /PRNewswire/ — …

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In Ecommerce, Global

2014-300

January 2, 2014




6 Fearless Predictions for 2014

The 2013 holiday season saw shifts in consumer behavior that direct-to-customer merchants – and their business partners – must adapt to in 2014.

Ecommerce got off to a roaring start with off-the-chart sales lifts over Cyber Weekend. But it got a bit …

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In 2014 Predictions, Blog

woman-holiday-shopping-300

December 3, 2013




IBM Reports 20.6% Increase in Cyber Monday Sales

U.S. shoppers made Cyber Monday the biggest online shopping day in history with a 20.6% increase in online sales, according to the latest cloud-based analytics findings from IBM.

[CLICK HERE for Multichannel Merchant's Cyber Weekend 2013 coverage]

Average order value was $128.77, …

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In Analytics, Cyber Weekend 2013

April 15, 2013




Magazines Integrate Ecommerce Capabilities to Websites

Essence magazine has a new “Beauty Matchmaker” tool which helps women find foundations, lipsticks and eye shadows that complement their individual skin tones and color preferences, according to Mashable.com.

Women are presented with various options from different retailers, including …

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In Ecommerce, Shopping Cart

laptop-smartphone-tablet-300

September 16, 2014




3 Strategies to Convert More Mobile Traffic

Smartphones and tablets are the ultimate business tools, the coolest technologies and the biggest distractions any of us have ever seen. In the United States, 42% of American adults own a tablet computer; 58% of all adults carry smartphones, and they often …

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In Ecommerce, Marketing

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