horizontal mobile holiday

October 11, 2014




4 Ways to Enhance Your Omnichannel Holiday Strategy

During last year’s holiday season, retailers worked hard to create an omnichannel shopping experience. Retailers brought the online, in-store and mobile initiatives together to provide a seamless experience. And though not quite perfect (yet), this allowed shoppers to buy …

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In Blog, Must Reads

bad-santa-300

October 9, 2014




6 Un-Merry Mobile Email Mistakes

You may have started the year off with a resolution to provide a better inbox experience for subscribers who view your messages on mobile devices.  It seems like everyone started off the year wanting to use responsive design for everything!

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In Blog, Email

global-shipping-300

October 9, 2014




Going Global in an Omnichannel World

A big trend today in retail is the convergence of retailers expanding their business globally while being an omnichannel retailer.

During a meeting at Shop.org, Borderfree chief strategy officer Kris Green told Multichannel Merchant that retailers need to make …

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In Ecommerce, Global

Store-of-the-Future---Infographic-wow-factor-300

October 9, 2014




Digital Drives the Store of the Future [Infographic]

The retail industry is undergoing an epic transformation, changing how consumers shop and how retailers market to consumers.

The retail transformation is fueled by advancements in technology, shifts in consumer expectations and attitudes and the continued rise of digital commerce. …

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In Engagement, Infographics

October 8, 2014




How Brands are Recognizing Breast Cancer Awareness Month

Brands are going pink on Facebook by recognizing Breast Cancer Awareness Month with their products and/or promotional campaigns.

Why is cause marketing important to brands?  David Hesskiel, president of the Cause Marketing Forum, said market research shows that consumers …

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In Blog, Ecommerce

holiday-data-santa-hat-300

October 8, 2014




Is There a Blind Spot in Your Holiday Retail Analytics Strategy?

In-store purchasing is on the rise. A 2014 retail survey from Accenture reveals that one in five U.S. shoppers plan to increase their in-store purchases, up from 2013.

As multichannel retailers develop strategies for the upcoming holiday rush, they must address …

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In big data, Channel Integration

omnichannel-strategy-300

October 6, 2014




What Shoppers Want: Creating the Integrated Experience

WEBINAR ON DEMAND
What Shoppers Want: Creating the Integrated Experience
As offline and online retail commerce continue to converge, a dramatic shift in power from seller to buyer is taking place as part of an overall retail transformation. Consumers are …

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In Webinars

Warehouse/Distribution Center, distribution center, distribution centers, Shipping/Delivery, shipping, Operations and Fulfillment, Operations Management, Amazon, Gap, The Gap, Trader Joe's, Lindt, Hobby Lobby, Benjamin Moore

October 1, 2014




Why Exceeding Fulfillment Expectations is the New Holiday Ecommerce Strategy

With each passing year, more ecommerce retailers urge their holiday shoppers to trust that they’ll be on time delivering each gift off their list. When customer care goes the extra mile, and CSR channels are well-prepared for holiday traffic, …

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In Fulfillment, Holiday 2014

omnichannel-strategy-300

September 30, 2014




What Omnichannel Shoppers Mean for Retailers and Customer Loyalty

If you were to ask a retailer what the most important tool of their customer loyalty efforts was 5 years ago, I bet the majority of them would say traditional loyalty and rewards programs. You know, the old “buy 10 get one …

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In Engagement, Must Reads

Amazon, United Kingdom, Amazon UK, UK, same-day delivery, Royal Mail, ecommerce, ecommerce fulfillment, shipping/delivery, shipping, global ecommerce

September 30, 2014




Amazon 20th Anniversary Shows How Ecommerce and Marketing Have Evolved

Once upon a time, when mom-and-pop shops ruled the land, one-on-one relationships between retailers and customers were easy to nurture. Vendors understood their customers’ tastes and knew what they wanted and needed. But the advent of the big-box retailer turned …

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In Ecommerce, Marketing

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