smartphone-300

January 7, 2016




Sales From Smartphones up 53%, but Online Retailers Struggle to Find Growth

Retailers said sales from smartphones grew 53% year-over-year, according to the State of Retailing Online 2016, conducted by Shop.org, Forrester Research, and Bizrate Insights.

Specifically, retailers surveyed report smartphone sales accounted for 17% of their total online sales in 2015, edging ahead of …

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In customer experience, Ecommerce

February 3, 2014




Shoppers Want In-Store Experience to Match Online Convenience

Even as online shopping continues to grow, more U.S. shoppers are planning to make purchases from physical stores, according to the results of the latest study of “seamless retailing” by Accenture. In a survey of 750 adult consumers, 21 percent of …

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In Press Releases

Omnichannel, omnichannel fulfillment, omnichannel retail, omnichannel operations, ecommerce, retail ecommerce, Amazon, Amazon.com

January 4, 2016




Omnichannel – Music to Your Ears?

Consumers made their transition to omnichannel some time ago, and slowly retailers are following suit.  Retailers see the benefits of taking a channel-agnostic approach to give a complete customer experience from marketing to browsing and buying, but getting to that …

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In Blog, Omnichannel

January 14, 2014




LightSpeed Unifies In-Store and Online Retail Commerce

LightSpeed Unifies In-Store and Online Retail Commerce (via PR Newswire)
LightSpeed Web Store for Cloud offers professional retailers single window into entire business; LightSpeed now powers $6B in annual transaction volume, up 120 percent+ YoY MONTREAL and NEW YORK, Jan. 13, 2014 /PRNewswire/ …

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In Press Releases

Omnichannel, omnichannel fulfillment, omnichannel retail, omnichannel operations, ecommerce, retail ecommerce, Amazon, Amazon.com

December 30, 2015




In the Midst of Mobile Madness, Cross-Channel Strategies Remain Crucial

If there’s one word that seems to represent the 2015 holiday shopping season, it’s “mobile.” With reports of record-breaking digital purchases, and media headlines about mobile’s growing influence on holiday shopping, it appears that the “year of mobile” …

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In Blog, Ecommerce

spark-300

December 30, 2015




4 Steps to Rekindle the Spark in 2016

The holiday season is coming to a close, and hopefully, the months spent planning made it a successful one for you. Nothing is more festive than seeing your year-end goals met. But with all of the attention on the magical …

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In Big Data, Blog

Apple_In_Store

December 6, 2013




Apple Launches iBeacon App to Tailor In-Store Shopping Experience

With the help of Bluetooth technology, shoppers can now tailor their shopping experience inside one of 254 Apple stores throughout the United States, through the new iBeacon mobile app.

Apple launched the capability on Dec. 6 and, according to an article from …

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In Cross Channel, Ecommerce

ecommerce fulfillment, shipping data, distribution data, Warehouse/Distribution Center, ecommerce shipping, direct-to-customer fulfillment

December 28, 2015




3 Steps to Successful Data Convergence

Countless articles have been written about the differences between omnichannel and multichannel marketing. But the only thing you really need to know is that one provides a seamless customer experience while the other can leave shoppers feeling a bit fragmented.

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In Blog, Data & Analytics

gap-inc-300

November 20, 2013




Gap Inc. Expands Reserve in Store Availability

Gap Inc. announced Nov. 20 that it has expanded its reserve in store capabilities to all U.S. Banana Republic stores and more than 200 Gap stores in 15 major U.S. markets.

The launch follows what Gap Inc. called a “successful” pilot …

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In Inventory, Operations & Fulfillment

USPS, U.S. Postal Service, ecommerce, ecommerce returns, returns, shipping strategy, omnichannel, omnichannel best practices, free shipping, Amazon, Amazon Prime, Priority Mail, free two-day shipping, return labels, return shipping labels

October 28, 2013




3 Ways Ecommerce Can Mimic the In-Store Experience

In the world of retail today, many merchants believe their digital strategy is the “silver bullet.” They are focused on their ability to master customer relationships by integrating and maximizing the power of each channel through which they reach customers – …

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In Must Reads, Retail

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