holiday-data-santa-hat-300

October 8, 2014




Is There a Blind Spot in Your Holiday Retail Analytics Strategy?

In-store purchasing is on the rise. A 2014 retail survey from Accenture reveals that one in five U.S. shoppers plan to increase their in-store purchases, up from 2013.

As multichannel retailers develop strategies for the upcoming holiday rush, they must address …

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In big data, Channel Integration

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June 6, 2013




Samuels Jewelers Transforms Online and In-store Shopping Experience

Samuels Jewelers Transforms Online and In-Store Shopping Experience with Advanced Site Search Features (via PR Newswire)
Jewelry Retailer Sees Three Times Higher Conversion Rate and Double Per-Visit Value for Site Search Users with Learning Solution from SLI Systems News Highlights …

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In Cross Channel, Ecommerce

omnichannel-strategy-300

October 6, 2014




What Shoppers Want: Creating the Integrated Experience

WEBINAR ON DEMAND
What Shoppers Want: Creating the Integrated Experience
As offline and online retail commerce continue to converge, a dramatic shift in power from seller to buyer is taking place as part of an overall retail transformation. Consumers are …

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In Webinars

Ecommerce, ecommerce fulfillment, retail, inventory management, omnichannel, omnichannel fulfillment, omnichannel operations, ship to store, ship from store, in-store pickup, customer experience, shipping, free shipping, Amazon

May 9, 2013




Consumers Want Customized In-Store Experience Over Online Shopping

U.S. Retail Survey Shows 75% of Consumers Prefer Customized In-Store Experiences Over Online Shopping (via PR Newswire)
Synqera survey finds that consumers in-store shopping is still preferable but online-type customization is needed; finds key to anti-showroom strategies. NEW YORK, May 9, 2013 /…

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In Cross Channel, Customer Service

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May 9, 2013




How Mobile is Being Used In Store

Like it or not, mobile is a major shopping tool for consumers inside the traditional bricks-and-mortar store. But mobile is now playing a major role in the eyes of the shopper even before the step foot in-store. According to this …

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In Cross Channel, Ecommerce

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May 8, 2013




Omnichannel, In Store Data, and Mobile Are Retailers Top Priorities

Retail Industry Technology Trend Survey Finds In-store Data Collection Significantly Up; Omnichannel and Mobile POS Top Initiatives (via PR Newswire)
Download image SAN JOSE, Calif., May 7, 2013 /PRNewswire/ — In a challenging time for retail, many brick-and-mortar merchants are seeking to …

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In Cross Channel, Data & Analytics

Warehouse/Distribution Center, distribution center, distribution centers, Shipping/Delivery, shipping, Operations and Fulfillment, Operations Management, Amazon, Gap, The Gap, Trader Joe's, Lindt, Hobby Lobby, Benjamin Moore

October 1, 2014




Why Exceeding Fulfillment Expectations is the New Holiday Ecommerce Strategy

With each passing year, more ecommerce retailers urge their holiday shoppers to trust that they’ll be on time delivering each gift off their list. When customer care goes the extra mile, and CSR channels are well-prepared for holiday traffic, …

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In Fulfillment, Holiday 2014

showrooming-1-300

April 18, 2013




Women Prefer In-Store Shopping Over Shopping via Smartphone

New Study Finds That 76% of Women Prefer In-Store Shopping Over Shopping via Smartphone (via PR Newswire)
For retailers, the opportunity lies in using mobile to enhance the in-store experience BOSTON, April 18, 2013 /PRNewswire/ – While 53 percent of women have between one …

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In Cross Channel, Ecommerce

April 15, 2013




New Aritzia Ecommerce Site to Augment In-store Experience

Acquity Group Launches Aritzia eCommerce Site to Augment In-Store Experience (via PR Newswire)
CHICAGO, April 15, 2013 /PRNewswire/ – Acquity Group  (NYSE MKT: AQ), a leading global Brand eCommerce® and digital marketing company, announces today the launch of Aritzia.com, a high-performing …

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In Ecommerce, Ecommerce

omnichannel-strategy-300

September 30, 2014




What Omnichannel Shoppers Mean for Retailers and Customer Loyalty

If you were to ask a retailer what the most important tool of their customer loyalty efforts was 5 years ago, I bet the majority of them would say traditional loyalty and rewards programs. You know, the old “buy 10 get one …

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In Engagement, Must Reads

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