omnichannel, Macy's omnichannel, Macy's, Kohl's, Walmart, retail, omnichannel retail, omnichannel strategy, big box, big box retail, major retailers, Radio Shack, Radio Shack bankruptcy, Radio Shack Chapter 11, Amazon, Amazon.com, Amazon, Radio Shack

June 17, 2014




Walmart Launches Ecommerce Marketplace in India

Walmart is launching a business-to-business ecommerce platform in India next month. It is expected to launch in the Indian cities of Lucknow and Hyderbad, according to Reuters.

Krish Iyer, Walmart’s chief executive officer for India, told Reuters that Walmart …

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In Ecommerce, Global

Amazon, Amazon Logistics, Amazon.com, UPS, FedEx, Walmart, Costco, ecommerce fulfillment

May 30, 2014




How to Not Get Kicked Off Amazon Marketplace (And Get Reinstated If You Are)

If some or all your livelihood comes from selling products on Amazon.com, it’s important to know what type of actions can lead to a temporary hold or even a suspension of your account. Equally important: what to do …

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In Ecommerce, Must Reads

subscription box

April 7, 2016




How to Box Your Brand with a Subscription Service

Visits to leading subscription box sites like Birchbox, Blue Apron and Loot are up nearly 3,000% during the last three years, according to Hitwise data. For consumers who came of age in the digital era, subscriptions models are typically for electronic …

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In Blog, Fulfillment

Alibaba, 11 Main, ebay, eBay Marketplace, Amazon, Amazon.com, Rakuten, Buy.com, ecommerce, ecommerce platforms, Marketplaces, Global Commerce, China

May 29, 2014




Coming to America: Alibaba’s 11 Main Looks to Disrupt U.S. Marketplace

As Chinese ecommerce giant Alibaba’s new 11 Main online marketplace gears up for its U.S. assault by wooing merchants, the company is looking to take away share from market leaders Amazon.com and eBay by adopting a more disruptive …

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In Ecommerce, Global

NoBetterDeal-300

May 13, 2014




Genco Marketplace Re-Launches NoBetterDeal.com

GENCO Marketplace Re-launches Online Direct-to-Consumer Store for Bargain Shoppers –NoBetterDeal.com (via PR Newswire)
New features, functionality and additional cost savings enhance buyers’ experience. Download image GENCO’s NoBetterDeal.com has enhanced the e-Commerce site to include even better deals on …

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In Marketplaces, News

Branding, ecommerce branding, ecommerce, Patagonia, brand audit

March 30, 2016




The Importance of Brand Ambassadors in the Digital Age

For decades, commerce was uniform. People shopped in stores and marketplaces. Sure, catalogue shopping had a loyal following, but it was dwarfed by the number of people electing to shop in stores. The in-store shopping experience was social in the …

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In Blog, Engagement

ecommerce, ecommerce security, credit cards, credit card payments, online security, data security, PCI, Payment Card Industry, payment card data, PCI standards, online payments

March 28, 2016




The Debit Swipe Fee Cap is Still Too Damn High

With apologies to former New York City mayoral candidate Jimmy McMillan, the debit card swipe fees are still too damn high.

A cap on debit card swipe fees enacted by the Federal Reserve five years ago has helped reduce costs …

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In News, PR Newswire

Growing Global 2015, Alibaba.com, Tmall, Taobao, ecommerce, global ecommerce, cross-border ecommerce

April 18, 2016




Alibaba Group and New Zealand Government Form Strategic Alliance to Strengthen Trade With China

Alibaba Group, an online and mobile marketplace, and New Zealand Trade and Enterprise (NZTE), the New Zealand Government’s international business development agency, signed a Memorandum of Understanding (MOU) to formalize discussions for strengthening trade between China and New Zealand …

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In Global, News

contact-center

March 15, 2016




Empowering Your Call Center Agents to Handle Angry Customers

Customer service is a crucial component of any ecommerce business. When you get it right, it can be extremely rewarding — proof that you’re building a tribe of followers, cheerleaders, and referrers who love what you do. It’s this side …

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In Contact Center, Operations & Fulfillment

bluefly

April 6, 2016




Bluefly Debuts New Logo, Branding and Platform

Bluefly is updating its look, and starting today, customers visiting the largest online fashion destination and marketplace with over 2,500 brands will notice changes to the company’s logo and branding on its new traditional and mobile platforms, as well as a …

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In customer experience, Ecommerce

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