catalog-covers-300

August 26, 2014




Catalogs Adapt to the New Omnichannel World

Catalogs are alive and well for retailers in both the business-to-consumer and business-to-business sectors today. While catalogs may no longer be thought of as a selling channel, they are still considered an excellent marketing tool.In Multichannel Merchant’s MCM Outlook …

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In Catalog, mcm-outlook

Growing Global, global, global ecommerce, France, Germany, cross border, retail, online retail, returns fraud, returns policy, Europe, EU, EU consumer rights directive

March 12, 2015




The 3 Trends Changing the Face of Global Ecommerce

[caption id="attachment_62882" align="alignright" width="150"] Zia Daniell Widger[/caption]

Global ecommerce is charging forward, with online revenues growing in every market in virtually every market around the world. China alone will generate over $1 trillion in online retail sales by 2019.

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In cross-border, Global

Macys, Bloomingdales, West Coast ports, West Coast ports labor issues, omnichannel, omnichannel strategy, omnichannel execution, omnichannel fulfillment, retail, retail stores, ecommerce

August 20, 2014




Macy’s Continues to See Results from Omnichannel

Macy’s is continuing to see in-store sales driven by its online channel at both its Macy’s and Bloomingdales stores, the company told analysts and investors in a Q2 earnings call.

“The Internet-generated demand continues to grow rapidly and …

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In Ecommerce, Must Reads

omnichannel-strategy-300

August 18, 2014




How to Organize and Execute Omnichannel Strategies

Retailers are finding various ways to address the issues that surround the “multichannel problem” and executing the omnichannel experience that best fits the consumer.

In a panel discussion at eTail East 2014, Jessica Coogan, online marketing director for The Container Store, …

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In Ecommerce, Must Reads

global-shipping-300

March 5, 2015




Pitney Bowes to Outline Global Ecommerce Roadmap

The rapidly growing global opportunity for multichannel and ecommerce merchants will be an important topic addressed by global ecommerce provider Pitney Bowes at the upcoming Operations Summit, being held April 14-16 in Louisville, KY.

Pitney Bowes’ Michael Lamia, Vice President, …

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In cross-border, Ecommerce

Chico's FAS, Chico's, retail, omnichannel, omnichannel retail, omnichannel fulfillment, ecommerce, ecommerce fulfillment, point of sale, point of sale system, POS, store closings, store layoffs, retail layoffs, retail closings

March 5, 2015




Chico’s FAS to Close 120 Stores, Lay Off 240

In order to rationalize costs and focus more on omnichannel, Chico’s FAS told analysts during a fourth quarter conference call it planned to accelerate its store closure plan, shuttering 120 locations through 2017, including 35 this year, at a total cost savings …

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In Ecommerce, News

MCM-Outlook-2015-logo-300-200

March 5, 2015




Last Chance: Take the 2015 MCM Outlook Survey

We’d love to get your input for our MCM Outlook 2015 reports. If you give us 5 minutes of your time and take the MCM Outlook survey, We’ll put your name in the hat for a chance to win 1 of 5 $100 American Express …

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In Must Reads

coach-logo-300

February 26, 2015




Coach Re-launches Website for International Expansion

Coach Inc. said it recently re-launched its website, in order to gain greater business agility and fuel growth across channels and geographies.

The luxury accessories brand switched from its previous website platform to Demandware’s cloud-based solution to better support …

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In Ecommerce, Global

Macys, Bloomingdales, West Coast ports, West Coast ports labor issues, omnichannel, omnichannel strategy, omnichannel execution, omnichannel fulfillment, retail, retail stores, ecommerce

February 25, 2015




Macys Beats on Earnings, Says Impacts of West Coast Port Issues are Ongoing

Macys’ inventory levels continue to be negatively impacted as a result of protracted labor issues that tied up shipments at 29 West Coast ports for months, the company said during its fourth quarter and year-end analyst call on Tuesday. The company’…

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In Inventory, inventory management

waffle-house-300

February 25, 2015




Waffle House Will Deliver Your Package Scattered, Smothered and Covered

[caption id="attachment_62207" align="alignright" width="150"] This guy will deliver your package scattered, smothered and covered…[/caption]

Here’s some big news, if you’re a foodie and a roadie… Roadie, Inc., and Waffle House restaurants today announced a new partnership that …

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In Blog, customer experience

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