August 24, 2015

Visa Checkout Expands Global Availability to Merchants

Visa Inc. announced continued global success of Visa Checkout, the online check out service that allows shoppers to pay with their cards online and on any device, with just a few clicks. In recent months, no less than thirty-three new …


In Global, News

Belk, eBay Enterprise, eBay, customer service, customer contact center, customer experience, retail, online retail, ecommerce

August 24, 2015

Sycamore Partners Buys Belk

Belk, Inc., the nation’s largest family owned and operated fashion department store company, today announced that it has entered into a definitive merger agreement whereby investment funds managed by New York-based private equity firm Sycamore Partners will acquire 100% of Belk …


In Executive, PR Newswire

October 5, 2015

Content and Commerce Teams: How to Succeed Together – Not Fail Alone

Ecommerce transactions can no longer exist in isolation from other stages in the complete customer journey. Online shoppers now expect to shift effortlessly between commerce, social, marketing, and customer support experiences.

This requires marketers and ecommerce teams to create unified …


In Blog


August 20, 2015 Sees Success with Website Redesign, an online artist community showcasing original art of both established and emerging artists from around the world announced the completion of its fully responsive design and optimization of its website.

“We are so very excited with,  …


In Ecommerce, Mobile

Ecommerce, ecommerce fraud, online fraud, online fraud prevention, retail, ecommerce fraud prevention

August 19, 2015

6 Tips for Preventing Credit Card Chargebacks and Friendly Fraud

While Amazon Prime Day in July broke global sales records, with 34.4 million items ordered worldwide, the ecommerce behemoth saw lots of criticism in social media from consumers who complained about featured specials and the limited availability of some popular items.


In Ecommerce, fraud


August 18, 2015

5 Trends that Will Make or Break This Holiday Season

With the sun shining and current heat wave, it’s hard to believe it, but it’s time to start planning for the winter holidays.

Retailers are beginning to lay out their strategies for a successful holiday season, overflowing with …


In Blog, Omnichannel


August 18, 2015

Cross-Channel Customer Experience

The shopping landscape continues to change drastically. Today, consumers – your customers and prospects – are shopping in an environment full of ecommerce sites on mobile devices; they are being influenced through social media posts and enticed through tons of competitive email …


In executive summary, Omnichannel


August 17, 2015

How to Deliver an Excellent Customer Experience

It’s no secret that competition in online retail sales is a cutthroat business. To put the growth in perspective, research from Statista shows that during the 2014 holiday shopping season, retail e-commerce sales figures in the United States alone hit $53.3 …


In Blog, customer experience


August 17, 2015

The Digital Store is In Reach: How to Join the Revolution

A revolution in shopping is undeniably underway. With the meteoric rise of mobile devices, ecommerce has morphed from being an alternative channel to an omnipresent connection between brands and consumers.

According to Forrester’s U.S. Cross-Channel Sales Forecast, 2014 to 2018, …


In Blog, Ecommerce

EMV, card not present, CNP fraud, ecommerce fraud, ecommerce fraud prevention, chip-and-pin, chip and pin, ecommerce security, payment security

October 1, 2015

EMV and the 5 Things All Online Retailers Need to Know

When it comes to online fraud, it hasn’t been a great year for ecommerce merchants. In fact, online retailers lost an average of 1.3% of revenue to fraud and fraud related costs according to a recent LexisNexis study, representing a …


In Blog, Ecommerce

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