instagram-pinterest-300

June 10, 2015




How to Use the Power of Images to Market your Brand

Articles with images get 94% more total views. Therefore it comes as no surprise that Pinterest and Instagram were among the fastest growing social networks of the last two years, thanks to the power and influence that images can have. But …

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In Blog, Marketing

customer-satisfaction-300

June 9, 2015




How To Turn a One-Time Buyer Into A Lifetime Buyer

Customer service, both good and bad, has a long lasting impact on revenue. Today, customers can immediately go online to voice frustrations and discontent with a brand, and with online purchases and competitor information easily available, a business’s time …

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In Blog

moosejaw

June 8, 2015




Moosejaw Mountaineering Sees Pinterest Success

Pinterest is showing it can deliver better reach in terms of driving traffic for Moosejaw Mountaineering, according to the company’s CEO, Eoin Comerford, adding the social site “is where people are thinking about product.”

During IRCE 2015, Pinterest announced it would …

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In IRCE 2015, Marketing

CatalogImage300

July 15, 2015




The State of the Catalog is Healthy

Merchants continue to recognize the value of the printed catalog in today’s digital world. It’s a channel that many are using to drive consumers to the website, help build brand awareness and sell products. For many it is …

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In Catalog, executive summary

lilly-pulitzer-target-924x462

January 8, 2015




Target-Lilly Pulitzer Collaboration Hit with Social Media Backlash

Beach chic designer Lilly Pulitzer was met with backlash this week on social media, after Target announced it would be collaborating with the brand for a limited edition collection expected to launch April 19, as passionate fans felt it would cheapen …

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In Blog, Branding

product-image

July 31, 2015




5 Ways Product Content is King, Helping You Win the Commerce War

Retailers are waging a war in commerce for the modern consumer’s almighty dollar with two primary weapons: price and convenience. Larger assortments, free shipping and same-day delivery are tactics easily employed by the biggest players with the largest bankrolls.

For …

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In Blog, Engagement

July 14, 2015




Thank You For Registering

5 Keys for Using Social to Drive Digital Marketing Success

You have successfully accessed the webinar and will also receive an email confirmation with all your login information to access the webinar at your convenience. PLEASE CLICK HERE TO VIEW THE …

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In Uncategorized

UPS, comScore, shipping/delivery, operations and fulfillment, returns in store, ecommerce returns, returns policy, IRCE 2015, customer satisfaction, customer experience, ecommerce, mobile commerce, omnichannel, omnichannel fulfillment, multichannel

June 6, 2015




Demanding Consumers Still in Driver’s Seat, UPS/comScore Study Finds

U.S. consumers are continuing to demand convenience, advanced mobile features, flexible shipping options and ease of product returns, according to the fourth annual UPS Pulse of the Online Shopper study. Done in conjunction with comScore, the study surveyed 5,000 U….

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In customer experience, IRCE 2015

1800flowercom

June 4, 2015




How 1-800-Flowers Rode the Wave of Change

For 1-800-Flowers.com, connecting with people is what their business is all about. The company has experimented with new and innovative ways to connect with each other and build relationships.

“We all crave a sense of belonging, in essence …

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In Ecommerce, IRCE 2015

June 3, 2015




Ready to Delight: Beyondsoft Debuts PCSSO Visual Shopping Solution for Internet Retailers

CHICAGO, June 2, 2015 /PRNewswire/ — Beyondsoft (Shenzhen Stock Exchange: 002649) today launched the Beyondsoft PCSSO Visual Shopping Solution, to help internet retailers deliver enchanting shopping experiences. The solution is directly integrated on a merchant’s website at key navigation points and delivers delightfully …

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In IRCE 2015

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