December 12, 2013

Home Depot to Look Into Same-Day Shipping Initiative in 2014

Home Depot announced plans to offer same-day shipping due in large part to the “building out” of three additional distribution centers across the country during a investor conference on Dec. 11.

These new distribution centers, which will be located in California, …


In Ecommerce, Executive


December 3, 2013

Your Shipping and Fulfillment Holiday Checklist

The last few pieces of turkey have finally been cleaned out of your refrigerator and the Christmas rush has begun. But in case you haven’t noticed, there are fewer days between Thanksgiving and Christmas this year—and that means …


In Contact Center, Cyber Weekend 2013

Men's Wearhouse and Jos. A. Bank logos

November 26, 2013

Back Atcha: Men’s Wearhouse Makes a Play for Jos. A. Bank

Less than 7 weeks after Jo.s A. Bank looked to acquire troubled apparel merchant Men’s Wearhouse, Men’s Wearhouse made an offer Tuesday to acquire Jos. A. Bank for $1.2 billion, or $55 a share.

Given Men’s Wearhouse’s advantage in scale, growth and …


In Executive, Leadership Team

Borderfree, Kris Green, ecommerce, global, global ecommerce, J. Crew, Pottery Barn, Bloomingdales, Growing Global, retailers, retail, online retail, brick-and-mortar

November 20, 2013

Supply Chain Execs from Across the Globe Plan a Customer-Centric Focus

While merchants have been putting forth most of their efforts into creating a customer-centric approach in the contact center and the warehouse, the top initiative by executives moving forward is to also create a customer-centric supply chain.

The UPS’ annual …


In Cross Channel, Customer Service


November 12, 2013

Do You Have Real-Time Insight into These 3 Critical Areas?

It’s November and that means Black Friday—the kick-off to holiday shopping—is only weeks away. Macro trends abound as usual, which always reaffirm what we already know: it’s going to be a busy shopping weekend. But beyond …


In Channel Integration, Ecommerce

November 10, 2013

Inventory Management, Lack of Ecommerce, Killed Building 19

The irony of New England off-price closeout retailer Building 19′s demise is that it started off in 1964 as a merchant that took advantage of other merchant’s misfortunes and failures.

But as Building 19 expanded its bricks-and-mortar footprint, its business plan remained …


In Blog, eCommerce


November 7, 2013

Webgistix Announces Fulfillment Center Expansion

Webgistix announced plans to build a new fulfillment center in Scranton, Pennsylvania and expand its current fulfillment center in Las Vegas, citing a high demand for fulfillment services across the county, according to a press release.

Webgistix was acquired by …


In Ecommerce, Global


November 6, 2013

Amazon Shares Warehouse Space with Proctor & Gamble

Since 2010 Amazon has shared warehouse space with Proctor & Gamble, the parent company of such products like Pampers diapers, Bounty paper towels, Tide laundry detergent among others, according to the Wall Street Journal,  a move many are saying is a beneficial …


In Amazon, Ecommerce


November 2, 2013

Don’t Let Your Logistics Provider Put You on Customers’ Naughty Lists

Holiday season is one of the most important times of the year for brands. For retailers, it represents a surge in first-time customers and an opportunity to reinforce relationships with existing customers who purchase online.

Customers’ experiences during the holiday …


In Executive, General & Administration


October 23, 2013

Saks Launches Off 5th Ecommerce Site

Saks Fifth Avenue launched an ecommerce site for its off-price franchise, Saks Fifth Avenue Off 5th, which went live in September.

Michael Burgess, president of Saks Direct, said Saks Off 5th offers the same product collections online found in-store.

Saks, …


In Ecommerce, Operations & Fulfillment

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