key performance indicators, KPIs, operations and fulfillment, warehouse/distribution Center, distribution center, direct-to-consumer, direct-to-consumer operations, performance metrics, employee productivity, employee coaching, manager training

September 29, 2014




Tip Sheet: Managing Your Warehouse

Managing a multichannel warehouse is a fairly easy thing. All you have to do is manage the labor, the freight and the inventory. And from there, a thousand other factors assault you.

In this Tip Sheet from Multichannel Merchant, you …

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In Operations & Fulfillment, tip-sheet

Enterprise Resource Planning, OMS, order management system, warehouse management system, WMS, ERP

August 19, 2014




IRS Tax Change Will Impact Warehouse Owners

Starting this tax year, a major change to the Internal Revenue Service code will impact how owners of business property assets, including warehouses and distribution centers, can deduct expenses for work done on their facilities.

In some cases it will …

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In Must Reads, Operations & Fulfillment

Walmart, Wal-Mart Stores, Amazon, delivery drones, ecommerce fulfillment, Google, Amazon Prime Air, Google Project Wing

October 27, 2015




Walmart Enters Drone Airspace with Amazon, Google

[caption id="attachment_74726" align="alignright" width="300"] A SZ DJI Technology Co. drone, made in China[/caption]

Wal-Mart Stores on Monday applied to the Federal Aviation Administration for permission to begin outdoor testing of drones for home delivery, curbside pickup and …

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In Blog, News

Warehouse Management System Technology

July 29, 2014




10 Ways to Improve Warehouse Efficiency and Reduce Costs

A client quipped the other day, “You know, managing a multichannel warehouse is a pretty easy thing.  All you have to do is manage the labor, the freight and the inventory!”  And from there a thousand other factors assault you.

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In Fulfillment, Operations & Fulfillment

distribution center

October 15, 2015




How Do My DTC Fulfillment Costs Compare?

In my last blog post, I mentioned that we typically see that efficient, conventional warehouses with minimal automation have total warehouse costs per order (TWC) between $3 and $4.50 for direct-to-customer companies. You might say, “For what sized company?”

To show how …

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In Blog, Fulfillment

UPS, FedEx, peak holiday season 2015, ecommerce fulfillment, Holiday 2015

October 13, 2015




Pottery Barn, West Elm Already Giving Holiday Shipping Cutoffs

You might still be looking for your Halloween costume, but for major retailers, holiday prep has already started.

Last week, the StellaService team spotted both Pottery Barn and West Elm posting holiday shipping cutoff dates for December 24th delivery on …

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In Blog, Operations & Fulfillment

the-week-that-was-300

October 9, 2015




Week In Review: It’s a Free for All for Jet.com

Jet.com has made a few splashes since the members-only marketplace officially launched 11 weeks ago. And word came this week that Jet.com eliminated its $50 membership fee.

Founder Marc Lore wrote on his blog that the response to Jet’s …

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In Ecommerce, Global

ecommerce fulfillment, direct-to-customer fulfillment, distribution center, ecommerce fulfillment center, operations and fulfillment

October 6, 2015




Demand Rising for Holiday Peak Workers in Distribution Operations

Merchant shippers are seeing an especially tight labor market for holiday peak workers in distribution and fulfillment centers this year, as market forces are contributing to decreased availability and increased competition for temporary help.

“We’re seeing demand up again …

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In Must Reads, Operations & Fulfillment

Enterprise Resource Planning, OMS, order management system, warehouse management system, WMS, ERP

June 3, 2014




Warehouse Management Systems, Warehouse Control Systems: Partners in Distribution Efficiency

Experts in operations and fulfillment agree there is a place for both cloud-based warehouse management systems (WMS) and locally installed warehouse control systems (WCS). This is because the high volume of distribution center traffic, driven by the explosive growth in …

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In Analytics, Ecommerce

the-week-that-was-300

October 2, 2015




Week in Review: Staples Won’t Open Doors on Thanksgiving Day

[caption id="attachment_73492" align="alignright" width="300"] Thanksgiving Day turkeys line up outside an undisclosed Staples store, seeking amnesty…[/caption]

And the first Christmas shoe of the 2015 holiday season has dropped… Staples has announced will not be open on Thanksgiving Day.

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In Ecommerce, Executive

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