marketplaces amazon ebay mobile apps icon

May 23, 2014




A 5-step Guide to Winning with Marketplaces

Marketplaces like Amazon and eBay have become an essential part of running an e-commerce business. But like so many things, they come with their pros and cons.

Pro: You gain greater visibility for your business and products.

Con: Your pricing …

More...

In Marketing, Marketplaces

May 27, 2014




Please Welcome Mike O’Brien to the Multichannel Merchant Team

[caption id="attachment_48413" align="alignright" width="100"] Mike O’Brien[/caption]

I am happy to announce that Mike O’Brien has joined Multichannel Merchant as Senior Editor, and will head up our Operations and Fulfillment team. Please reach out to Mike with your …

More...

In Blog, Operations & Fulfillment

ecommerce, ecommerce security, credit cards, credit card payments, online security, data security, PCI, Payment Card Industry, payment card data, PCI standards, online payments

May 28, 2014




This is What Happens to Card Data on a Mobile Reader

With mobile card readers and the advent of point-to-point encryption, merchants don’t have to think twice about where and when they’re swiping a credit card. Mobile POS technology has blown the doors wide open for merchants of all …

More...

In Must Reads, Payment

The Home Depot, Order Management System, order management, retail, Customer Service, Logistics Management, logistics

May 28, 2014




Home Depot to Roll Out New Order Management System

Home Depot announced on its Q1 earnings call that it has gone live with its first in-store implementation of a new customer order management system (OMS), with plans to roll it out across its U.S. supply chain by the …

More...

In Inventory, Operations & Fulfillment

Amazon, Amazon.com, distribution center, fulfillment center, UPS, FedEx, DHL, USPS, Operations and Fulfillment, warehouse, postal, Postal Service, Destination Delivery Unit, shipping, Shipping/Delivery, parcel shipping, parcel, ecommerce, sunday delivery

May 30, 2014




How to Not Get Kicked Off Amazon Marketplace (And Get Reinstated If You Are)

If some or all your livelihood comes from selling products on Amazon.com, it’s important to know what type of actions can lead to a temporary hold or even a suspension of your account. Equally important: what to do …

More...

In Ecommerce, Must Reads

free-shipping-300

June 11, 2014




Most Consumers Willing to Wait If It Ships Free

Today’s “flex consumer” is channel agnostic and willing to wait longer to receive items purchased online if it means free shipping, according to a new survey released today by UPS and comScore.

According to the third annual joint survey, …

More...

In IRCE 2014, News

Returns, shipping, Shipping/Delivery, postage, ecommerce, ecommerce delivery, consumers, ecommerce fulfillment, ecommerce returns, USPS, UPS, FedEx

July 22, 2014




Return to Sender: Making Package Returns Easy, Part II

Back in March, I shared three ways to make the returns process easy for online retailers – showcase your policy, implement a Return Merchandise Authorization (RMA) system, and get tech savvy with your shipping labels.

I’d like to revisit this …

More...

In Ecommerce, Fulfillment

7-3400-300X200

July 22, 2014




7 Ways to Increase Your Ecommerce Conversion Rate

Every brand needs converts: people who make the transition from browsers to buyers. In ecommerce, conversion is also a key metric by which to analyze your store’s performance.

If your marketing strategy is working you’ll have plenty of …

More...

In Ecommerce, Must Reads

beacon-300

August 5, 2014




Why Geofencing Is a Bust, and How to Drive Real Value from it

In case you’ve been living under a rock, here’s the skinny on geofencing: it’s a WiFi/Bluetooth/telecom radius that will detect consumers’ smartphone or other device (more on that in a minute) once they are in …

More...

In Blog, Engagement

SEO-300

August 16, 2014




4 Strategies to Boost SEO Rank Using Social Signals

Samir Palnitkar, President of ShopSocially, and Tim Ahlenius, Senior Digital Strategist at Americaneagle.com, presented a webinar in July showcasing strategies to boost SEO rank using social signals.

Palnitkar and Ahlenius said retailers can unlock the latent power of social …

More...

In Marketing, Must Reads

  1. 1
  2. ...
  3. 68
  4. 69
  5. 70
  6. 71
  7. 72
  8. 73
  9. 74
  10. ...
  11. 1569