MFAPic

December 4, 2013




Will Mom-and-Pop Sites Be Affected if the Marketplace Fairness Act Passes?

For more than a decade, federal and state lawmakers have attempted to craft legislation to regulate the collection of sales tax on internet purchases. The Marketplace Fairness Act of 2013 passed the Senate in May with bipartisan support and House bills …

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In Ecommerce, Executive

man in suit with charts and a 2014 calendar

December 4, 2013




2014 Ecommerce Predictions: What’s In and What’s Out

The year is already coming to a close and it seems like just yesterday that everyone was lauding social, mobile and local as the next game changers.

Fast forward a year and we have another set of predictions that are …

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In 2014 Predictions, Analytics

December 4, 2013




10 Things We Learned About Cyber Weekend 2013

Cyber Weekend 2013 is in the books… kind of, sort of, since some merchants extended Cyber Monday sales into Tuesday, and others even declared the week ending Dec. 7 “Cyber Week.”

Though the National Retail Federation declared Thanksgiving weekend a down time …

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In Blog, Cyber Weekend 2013

September 1, 2009




Consumer Specialty Products

SILVER: Print Channel
Specialty Catalog Corp., Especially Yours, Fall 2008
Especially Yours has “the looks to be seen in now!” according to its tagline. This merchant of wigs, hairpieces and fashion apparel for black women also now has a Silver Award, …

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In Catalog, Ecommerce

September 1, 2009




More Distress, But Fewer Deals

Despite the Sluggish Economy, we reported 10 catalog-related deals in terms of mergers and acquisitions during the second quarter. But that’s half the number of deals that went down in the same quarter of 2008.
Some familiar names were present among these …

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In Catalog, Channel Integration

September 1, 2009




Scary Christmas

Typically By September merchants are getting frantic about being prepared for the all-important holiday season. Did we order enough inventory? Too much? Is it the right product? Do we have enough seasonal staff? Have we trained them sufficiently?
It’s safe …

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In Channel Integration, Cross Channel

cyber-monday-300

December 3, 2013




What Were Your Cyber Monday Results?

Cyber Monday 2013 has come and gone, and Multichannel Merchant would like to know how you made out. Please take a deep breath and answer our quick, non-invasive, 5-question survey for a chance to win… nothing, sorry about that!

But your …

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In Blog, Cyber Weekend 2013

delivery-at-door

December 3, 2013




Your Shipping and Fulfillment Holiday Checklist

The last few pieces of turkey have finally been cleaned out of your refrigerator and the Christmas rush has begun. But in case you haven’t noticed, there are fewer days between Thanksgiving and Christmas this year—and that means …

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In Contact Center, Cyber Weekend 2013

abandoned-cart-1-300

December 3, 2013




Shopping Cart Recovery: What Top Retailers are Doing Right and Wrong

For the fifth consecutive year, Listrak shopped and abandoned the websites of the largest 1,000 retailers to see what they were doing to recover abandoned shopping carts; specifically, the number and timing of emails they sent out and the use of …

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In Data & Analytics, Email

cropped-infographic-warehouse

September 13, 2013




15 Ways to Deliver the Best Order Fulfillment Experience

Fulfilling orders is no longer about putting SKUs in a box and shipping products off to the consumer. Merchants are finding that order fulfillment is now a multifaceted operation which includes moving product, creating brand engagement, offering high quality customer …

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In Contact Center, Infographics

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