Amazon,, Amazon Marketplace, marketplace, online marketplace, Marketplaces, ecommerce, ecommerce platforms, fulfillment, Fulfillment By Amazon, Shipping/Delivery, shipping, packaging

May 30, 2014

How to Not Get Kicked Off Amazon Marketplace (And Get Reinstated If You Are)

If some or all your livelihood comes from selling products on, it’s important to know what type of actions can lead to a temporary hold or even a suspension of your account. Equally important: what to do …


In Ecommerce, Must Reads


June 11, 2014

Most Consumers Willing to Wait If It Ships Free

Today’s “flex consumer” is channel agnostic and willing to wait longer to receive items purchased online if it means free shipping, according to a new survey released today by UPS and comScore.

According to the third annual joint survey, …


In IRCE 2014, News


July 22, 2014

7 Ways to Increase Your Ecommerce Conversion Rate

Every brand needs converts: people who make the transition from browsers to buyers. In ecommerce, conversion is also a key metric by which to analyze your store’s performance.

If your marketing strategy is working you’ll have plenty of …


In Ecommerce, Must Reads

Returns, shipping, Shipping/Delivery, postage, ecommerce, ecommerce delivery, consumers, ecommerce fulfillment, ecommerce returns, USPS, UPS, FedEx

July 22, 2014

Return to Sender: Making Package Returns Easy, Part II

Back in March, I shared three ways to make the returns process easy for online retailers – showcase your policy, implement a Return Merchandise Authorization (RMA) system, and get tech savvy with your shipping labels.

I’d like to revisit this …


In Ecommerce, Fulfillment


January 3, 2014

3 Steps to Winning the Mobile Consumer

In the weeks leading up to Christmas, retailers had been busily rolling out strategies to lure holiday shoppers. Both in-store and online brands offered extended hours, free shipping and a variety of discounts and deals.

With the entire bustle, how …


In Ecommerce, Mobile

Men's Wearhouse and Jos. A. Bank logos

January 6, 2014

Men’s Wearhouse Makes a Cash Offer to Jos. A. Bank

Men’s Wearhouse Commences Cash Tender Offer For Jos. A. Bank At $57.50 Per Share (via PR Newswire)
NOMINATING TWO INDEPENDENT DIRECTORS TO SERVE ON JOS. A. BANK BOARD Cash Offer Provides Jos. A. Bank Shareholders with Substantial Value and Immediate Liquidity …


In News, PR Newswire


January 7, 2014

Issa Supports Canada Post Decision to Remove Door-to-Door Mail Delivery

As the future of the United States Post Service and its delivery methods are still up in the air, Canada Post has outlined a five point plan for 2014 which includes removing door-to-door mail delivery within the next five years.

The …


In Global, Must Reads


October 18, 2013

Urcelay Promoted to CEO at Toys R Us

Toys R Us has taken the Interim tag off Antonio Urcelay and named him CEO on Oct. 16. The merchant also announced that former ServiceMaster and Walmart executive Hank Mullany has been named president, Toys R Us, U.S., effective Nov. 5.


In Ecommerce, Global


October 15, 2013

How to Ride the Coattails of an Existing Meme

Many people have heard of memes, or seen the power that they have on the Internet. A recent example includes “Miley Cyrus twerks,” featuring a still image from a recent performance from pop star Miley Cyrus that is Photoshopped into …


In Global, Marketing

September 24, 2013

Six Action Items to Improve Customer Experience

Customers are more empowered than ever before. They can easily access information to make better buying decisions, shop with companies around the globe, and share their experience with millions. They can do all of this without leaving their easy chair.


In Analytics, Channel Integration

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