June 7, 2012




Best Practices to Improve Site Search

Internal site search is one of the formative components of an ecommerce site. Every retailer has it, but not every site it using search to its greatest capacity.
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With the sometimes …

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In Analytics, Ecommerce

seamless-integration-300

April 28, 2014




Why You Need Seamless Integration Through Each Retail Channel

Since the first online transaction occurred in 1994, ecommerce has continued a forward moving trajectory marked by steady and constant improvement.  With a seemingly endless supply of emerging sales channels, retailers that limit themselves to a single point of sale are …

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In Channel Integration, Marketing

operations-summit-emmitt-smith-300

April 28, 2014




Emmitt Smith on Football, Fans and Fulfilling Dreams

[caption id="attachment_46953" align="alignright" width="180"] Pro football Hall of Famer Emmitt Smith (r) meets with Multichannel Merchant managing editor Tim Parry at Operations Summit 2014.[/caption]

He owns the NFL’s career rushing record, he has three Super Bowl rings (and …

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In Must Reads, Operations Summit 2014

June 13, 2005




Back to Basics

No matter what the size of your business, there just doesn’t seem to be enough time in the day to properly prepare a marketing campaign. Deadlines are always looming a day away. As list managers, we often see rush …

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In Uncategorized

June 5, 2012




How to Implement a New Order Management System

Implementing an order management and fulfillment solution is a team effort, which requires solid project management to identify all necessary steps that should be assigned to a timeline along with designations of responsibility.
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In Order Mgmt

United States Postal Service, USPS, FedEx, FedEx SmartPost, UPS, UPS SurePost, DHL eCommerce, shipping/delivery, operations and fulfillment, last-mile delivery, Postal Regulatory Commission, PRC, Newgistics

February 12, 2014




USPS to End Metro Post Same-day Delivery Program

The Office of the Inspector General has announced that the United States Postal Service will end its same-day delivery pilot program, Metro Post, throughout the San Francisco area due to insufficient participation.

The pilot program was launched by USPS in …

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In News, Operations & Fulfillment

April 26, 2014




No Herschel Walker Comeback for Emmitt Smith

[caption id="attachment_46953" align="alignright" width="180"] Pro football Hall of Famer Emmitt Smith (r) meets with Multichannel Merchant managing editor Tim Parry at Operations Summit 2014.[/caption]

At 52, former NFL running back Herschel Walker may say he could still play in …

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In Blog

July 1, 2002




Prep School

Solve this problem: You’re planning to outsource your logistics and must find and negotiate with a third-party provider. What’s the one thing you need to make the process run smoothly? If you answered “Preparation,” you’ve scored an A. The ultimate …

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In Uncategorized

July 1, 2002




Out of School

Do you harbor a burning desire to upgrade your logistics and supply chain management knowledge base? Few of us have the spare time to go back to school, but learning while working has never been easier or more affordable than …

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In Opsandfulfillment_warehouse-20-03-2013, Shipping/Delivery

June 2, 2012




Using Business Intelligence Solutions to Hone Strategies

According to technology research company Gartner, analytics and business intelligence (BI) solutions are now #1 on CIOs’ technology priorities agenda. Why? All kinds of companies, including multichannel merchants, are recognizing that they must harness the siloed data residing in transactional systems …

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