360-degree-customer-view-puzzle

May 12, 2015




How to Map Your Customers’ Path to Purchase

Selling products to consumers used to be much simpler… a consumer needed/wanted an item, got in their car, drove to the store, maybe did little price shopping by visiting multiple stores, then purchased item.

However, as we all know, …

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In Blog, customer experience

green-shopping-cart-button-300

June 22, 2015




Understanding the Multi-Device Cart Abandoner

All roads on the path to purchase intersect in the shopping cart, the chaotic hub of e-commerce activity that often represents the moment when the consumer starts the checkout process and the retailer is about to get the sale. But …

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In Blog

360-degree-customer-view-puzzle

June 22, 2015




The 7 Tenets of Personalization 3.0

For over a decade, marketers have been promised the power of digital personalization to enable more relevant and effective customer experiences, individualized communications and offers, and higher conversion rates and average order values.

And marketers are paying attention. Forrester Research …

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In Blog, Ecommerce

ecommerce fulfillment, shipping data, distribution data, Warehouse/Distribution Center, ecommerce shipping, direct-to-customer fulfillment

May 11, 2015




5 Ways E-Retailers Can Leverage Data to Increase ROI

E-retailers have access to a massive amount of consumer data and that data can be tremendously valuable, but many might not know which data points to leverage to meet their business goals. However, it is critical for entrepreneurs to take …

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In Blog, Data & Analytics

June 2, 2005




School Specialty Sold for $1.5 Billion

This week, in “As the Private Equity Money Turns,” Boston-based Bain Capital Partners agreed to buy multititle educational supplier School Specialty for $49 a share, or roughly $1.5 billion in cash. As of Tuesday night, when the deal was announced, School Specialty’s …

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In News

order management, Order Management Systems, OMS, warehouse management, Warehouse Management System, WMS, Operations and Fulfillment

May 8, 2015




Script Vendor Demos to Improve Your OMS Selection Process

One of the most important aspects of your OMS selection process is getting a demo of the vendor’s application. There are a couple of different approaches to demos, depending on where you are in the system selection process.

One …

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In Blog, Operations & Fulfillment

JCrew_300

June 19, 2015




Why You Gotta Be So J. Cruel, J. Crew?

The New York Post reported that J. Crew had laid off 175 of its employees, which is sad no matter where you work, retail or not.  But it wasn’t the layoffs that made me feel disheartened as much as it …

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In Blog

cross-border ecommerce

May 6, 2015




A Perfect Time to Enter the Global Ecommerce Frontier

Online shopping has come far from its origin and it’s almost hard to believe the phenomenon began as a simple ecommerce application for ordering local pizza. However, the evolution was swift, and soon innovation after innovation turned the web …

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In Blog, Global

global-payment-300

June 17, 2015




4 Tips for Maintaining Your Sanity in the Global Payments Game

We all know that the web expands our shopping reach – from local to global. If I see a handmade necklace being sold by a local craftsman group in India, chances are I can buy that with PayPal. Simple, right? Maybe …

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In Blog, Global

Pitney Bowes, Borderfree, ecommerce, global ecommerce, Operations and Fulfillment, cross-border selling, cross-border ecommerce, third-party fulfillment, third-party logistics, 3PL, ecommerce platform, mergers and acquisitions, M&A

May 5, 2015




Pitney Bowes to Acquire Competitor Borderfree

Pitney Bowes Inc. said it has signed a definitive agreement to acquire competitor Borderfree, according to a release. The companies said Borderfree’s solutions will complement and expand Pitney Bowes’s ecommerce capabilities, helping clients grow their global business by …

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In cross-border, duties and taxes

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