November 22, 2013

Are Damaged Packages Damaging Your Brand’s Reputation?

Damaged packages–like when the box carrying that new pair of boots you’re excited to receive looks like it went through the washing machine–have a lasting negative impression on consumers. According to a new study StellaService recently conducted, customers receive …


In Marketing, Operations & Fulfillment

August 29, 2013

Deliv Brings Same-day Delivery to Mall Shoppers

Deliv Partners with GGP to Bring Same-Day Delivery to Mall Shoppers (via PR Newswire)
Omni-Channel Retailing Brings Additional Flexibility To Mall Customers PALO ALTO, Calif., Aug. 29, 2013 /PRNewswire/ – Deliv today announced a partnership with a subsidiary of General Growth Properties, …


In News, Operations & Fulfillment


August 29, 2013

5 Ways to Attract the Mobile Shopper

There are different ways merchants can attract the mobile shopper, but it may take a little work. In a recent interview at IRCE 2013, Ken Burke, founder and executive chairman of Marketlive, offered 5 ways merchants can begin attracting consumers via mobile …


In Ecommerce, Mobile


August 27, 2013

5 Tips to Prepare for Holiday Shipping

The holidays will be here before we know it, so as you prepare for the rush, you will want to think of proactive ways to handle shipping this year.

Here are five tips on how you can create engagement, boost …


In Global, Must Reads


November 18, 2013

Omnichannel Advantage Helps Retailers Gain on Etailers

A year ago, it seemed inevitable Amazon would take over the world. Industry watchers predicted retailers like Best Buy and Target, with their overhead of physical stores, would soon lose the ecommerce battle. After all, consumers increasingly visit big-box retailers …


In Channel Integration, Ecommerce

supply chain management, supply chain, ecommerce, inventory, inventory management, inventory tracking, brand, brands, brand ambassador, branding, brand loyalty

November 18, 2013

Simplifying the Holiday Returns Process with Reverse Logistics

While for many the holidays end once the clock strikes midnight on January 2, for retailers, the work has only just begun. After all the presents have been unwrapped, retailers must prepare for the onslaught of holiday gift returns.

According to …


In Must Reads, Operations & Fulfillment


August 26, 2013

Pet Product Merchants Differentiate Themselves to Succeed

Pet products merchants Ruffwear, Dog is Good, Pet Lifestyle And You and Pup-Pee Solutions have found ways to differentiate themselves and succeed in business. While each of pet product merchants is distinctly different, they each use the NetSuite SuiteCommerce platform.


In Ecommerce, Executive

July 1, 2002

Prep School

Solve this problem: You’re planning to outsource your logistics and must find and negotiate with a third-party provider. What’s the one thing you need to make the process run smoothly? If you answered “Preparation,” you’ve scored an A. The ultimate …


In Uncategorized

July 1, 2002

Out of School

Do you harbor a burning desire to upgrade your logistics and supply chain management knowledge base? Few of us have the spare time to go back to school, but learning while working has never been easier or more affordable than …


In Opsandfulfillment_warehouse-20-03-2013, Shipping/Delivery

July 1, 2009

Who owns what

Many of the MCM 100 are Multititle Mailers. Here’s a Guide to Who Owns What:
1-800-FLOWERS.COM includes, Ambrosia, Cheryl & Co., Fannie May, HearthSong, Magic Cabin, Plow & Hearth, The Popcorn Factory, ProblemSolvers, Wind & Weather ARISTOTLE CORP. includes …


In Catalog, Ecommerce

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