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January 14, 2014




Move Over Showrooming, Webrooming is Here

A year ago, retailers were worried showrooming – the practice of visiting stores to ‘touch and feel’ products, then returning home to buy them online – would devastate in-store sales. With the threat of showrooming looming, retailers quickly launched innovative omnichannel initiatives …

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In Ecommerce, Must Reads

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January 15, 2014




Shoppers Want Emails With Personalized Product Recommendations

Online shoppers want emails featuring merchandise selected based on their own shopping habits, according to results from a Listrak-sponsored Harris Interactive survey.

Shoppers are willing to receive more emails if it makes shopping easier for them and they are willing …

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In Email, Marketing

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January 22, 2014




Untangling the Retail Supply Chain with Real-Time Analytics

Retail supply chains are longer and more tangled than ever – the complexity of the data sets and the management of far-flung suppliers coupled with high customer expectations around service and reliability are taxing traditional approaches to supply chain management to …

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In Analytics, Analytics

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January 25, 2014




Understanding the Omnichannel Approach

Modern business has rapidly evolved over the past few decades, and the retail industry is no exception. Whereas customers traditionally received retail offers and ads from stratified, disconnected sources, retailers can now operate on a combination of all retail methods.

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In Must Reads, Omnichannel

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January 26, 2014




Future of Retail Includes Digitalized Stores

The retail landscape of 2014 is more digital than ever before, and integrating store and online operations is a key focus for retailers as ecommerce capable solutions increasingly supplant traditional point-of-sale and mobile technologies.

According to a new study conducted by …

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In eCommerce, Must Reads

January 27, 2014




Here’s the Digital Birthday Card I Made for My Wife

On Saturday, my wife’s 45th birthday, I made her this digital birthday card. I posted it to Facebook, for all our friends to see, and I was amazed at the likes and the feedback it received.

So I felt that …

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In Blog

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January 29, 2014




3 Trends from CES that will Shape Retail in 2014

Every January in Las Vegas leading brands and innovators in the consumer technology industry gather for CES, the world’s largest technology show. CES offers consumers and businesses a first glimpse of the technology that will shape our lives, homes …

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In Must Reads, Technology

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January 29, 2014




Bouclair Home to Focus on Omnichannel Fulfillment

With the launch of its new ecommerce site, Canadian home décor and housewares retailer, Bouclair Home, has announced a new omnichannel initiative including buy online, pickup in-store, and buy online and return in-store.

Bouclair, which is using an on-demand …

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In Cross Channel, Ecommerce

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January 30, 2014




Big Operational Changes Needed for Holiday 2014

If Holiday 2013 demonstrated anything to ecommerce merchants, it was that that we need better ways to meet customer expectations and deliver products. So what did we as an industry learn during this challenging holiday season?  What can ecommerce and catalog …

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In 2014 Predictions, Cross Channel

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February 5, 2014




A Look at Valentine’s Day 2014 Shopping Trends

While consumers are looking for the best deal this Valentine’s Day, finding a bargain isn’t the top priority for consumers.  According to this infographic by PriceGrabber, 59% of consumers will shop online for convenience, while 53% will shop in-store in order to …

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In Infographics

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