Shipping/Delivery, shipping, shipping and delivery, cargo, freight, ocean freight, ocean shipping, port strike, west coast port strike

March 17, 2015




Around the Globe, Shoppers Want More Flexibility

Online shoppers around the world want the ability to search and shop on multiple channels and devices, expect to see alternate delivery and payment options, and when it comes to shipping and returns, “free” is a driving factor to complete …

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In cross-border, Ecommerce

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March 17, 2015




4 Key Findings From the 2014 Video Commerce Benchmarks Report

The year 2014 was the biggest year ever for online video viewing. More than ever, shoppers engaged with video to help them make purchase decisions and were more likely to buy after viewing.

Here are the four key findings from the 2014 …

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In Ecommerce, Marketing

Ecommerce, ecommerce fulfillment, retail, inventory management, omnichannel, omnichannel fulfillment, omnichannel operations, ship to store, ship from store, in-store pickup, customer experience, shipping, free shipping, Amazon

May 9, 2013




Consumers Want Customized In-Store Experience Over Online Shopping

U.S. Retail Survey Shows 75% of Consumers Prefer Customized In-Store Experiences Over Online Shopping (via PR Newswire)
Synqera survey finds that consumers in-store shopping is still preferable but online-type customization is needed; finds key to anti-showroom strategies. NEW YORK, May 9, 2013 /…

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In Cross Channel, Customer Service

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May 9, 2013




How Mobile is Being Used In Store

Like it or not, mobile is a major shopping tool for consumers inside the traditional bricks-and-mortar store. But mobile is now playing a major role in the eyes of the shopper even before the step foot in-store. According to this …

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In Cross Channel, Ecommerce

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May 8, 2013




Omnichannel, In Store Data, and Mobile Are Retailers Top Priorities

Retail Industry Technology Trend Survey Finds In-store Data Collection Significantly Up; Omnichannel and Mobile POS Top Initiatives (via PR Newswire)
Download image SAN JOSE, Calif., May 7, 2013 /PRNewswire/ — In a challenging time for retail, many brick-and-mortar merchants are seeking to …

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In Cross Channel, Data & Analytics

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March 15, 2015




3 Slices of Pi Day Emails

My Pi Day inbox made me sigh, and it made me cry. I only received three Pi Day offers from retailers on March 14, 2015 (the biggest Pi Day celebration of the century). Make that 3.14159265359 emails if you throw in the one …

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In Blog, Email

showrooming-1-300

April 18, 2013




Women Prefer In-Store Shopping Over Shopping via Smartphone

New Study Finds That 76% of Women Prefer In-Store Shopping Over Shopping via Smartphone (via PR Newswire)
For retailers, the opportunity lies in using mobile to enhance the in-store experience BOSTON, April 18, 2013 /PRNewswire/ – While 53 percent of women have between one …

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In Cross Channel, Ecommerce

April 15, 2013




New Aritzia Ecommerce Site to Augment In-store Experience

Acquity Group Launches Aritzia eCommerce Site to Augment In-Store Experience (via PR Newswire)
CHICAGO, April 15, 2013 /PRNewswire/ – Acquity Group  (NYSE MKT: AQ), a leading global Brand eCommerce® and digital marketing company, announces today the launch of Aritzia.com, a high-performing …

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In Ecommerce, Ecommerce

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March 12, 2015




Top 5 Challenges in the New Retail World

Online sales may be skyrocketing (Forrester Research expects sales to hit $414 billion by 2018), but the next generation of retail isn’t just about ecommerce.

For instance, you may have noticed the explosion of subscription services since BirchBox spawned this category …

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In Blog

American Eagle Outfitters, ecommerce, omnichannel, omnichannel fulfillment, omnichannel operations, omnichannel retail, buy online pickup in store, ship from store, store to door

March 9, 2015




Omnichannel Results Exceed Expectations for American Eagle

American Eagle Outfitters is seeing success with its omnichannel program, which contributed to good numbers for the fourth quarter.

Michael Rempell, COO of American Eagle, said in a call with analysts that the company’s buy online/pickup in store, …

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In Ecommerce, Fulfillment

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