March 12, 2013




Wealthy Consumers Wary of Surrendering Personal Data Online and In-Store

Wealthy consumers are cautious in divulging personal information on ecommerce sites. The Luxury Institute surveyed U.S. consumers with a minimum income of $150,000 about their attitudes on privacy along with their experiences with companies collecting and handling personal data, according …

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In Channel Integration, Cross Channel

trunk-club-300

August 1, 2014




Nordstrom to Acquire Trunk Club

Nordstrom announced July 31 that it has entered into an agreement to acquire Trunk Club, a personalized clothing service for men.
The men’s market is one of the fastest growing and most rapidly changing segments in retail, and Trunk Club has …

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In Executive, M&A and Financial

paypal

July 31, 2014




eBay: 79% of Global Shoppers Prefer PayPal

PayPal is the preferred payment method for eBay’s cross-border consumers, eBay president and CEO John Donahoe said during the company’s second-quarter earnings call.

According to Donohoe, 79% of global shoppers identified PayPal as their preferred payment method when making cross-border purchases.

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In Ecommerce, Global

MCM-OUTLOOK-2014-logo-print-300-200

July 31, 2014




Canada, Australia Top Choices for Cross-Border Ecommerce

[caption id="attachment_51555" align="alignright" width="151"] Want to know more about growing your global ecommerce business? Click here and download Multichannel Merchant’s MCM Outlook report.[/caption]

Canada (84%) and Australia (54%) are the top choices for cross-border ecommerce, followed by Japan and …

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In Ecommerce, Global

February 12, 2013




Clarks Americas Teams Up With Invodo Video Solutions for Best In-Store Experience

Clarks Americas, a global designer and footwear retailer, has teamed up with Invodo to focus on creating the best in-store experience through video, according to a release from Invodo.
The retailer has revamped its site by offering product videos that …

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In Ecommerce, Ecommerce

christmas-holiday-mouse-gifts-santa-hat-300

July 29, 2014




How To Survive The Holiday Season: Become Your Customer’s Best Friend

As consumers cash-in on end-of-summer sales, retailers are shifting gears in preparation for the most crucial shopping period of the year – the holidays. Preparing for the holidays is not just about extending store hours and hiring extra retail staffers. Successful …

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In Holiday 2014, Must Reads

sparkle-off-broadway-shoes-300

July 30, 2014




A Sparkling Social Engagement

In the summer of 2012, Off Broadway Shoe Warehouse partnered with Sony Pictures for a promotion centered around the release of the blockbuster movie, “Sparkle.” It was the ideal partnership: Sony Pictures wanted to promote its new movie and Off Broadway …

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In Engagement, Marketing

customer-reach-300

July 27, 2014




Collaborating with Customers Can Mean Big Business

It’s no secret customers have a louder, bigger, stronger voice than ever before. With social media rants gaining international press and customer hack sites gaining the following of thousands, brands have to be aware of not only who their …

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In Engagement, Engagement

baynote-e-tailing-group-infographic-back-to-school-2014-300

July 23, 2014




Families Following an Omnichannel Back-to-School Shopping Path

Baynote, a provider of personalized customer experience solutions, today revealed the results from its back-to-school shopping survey, conducted in partnership with the e-tailing group.

What they discovered is that consumers are taking advantage of all the options offered to them …

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In Infographics, Must Reads

December 14, 2012




The True Story of a Seamless In Store Return at Old Navy

On Nov. 26, or a day better known to the ecommerce world as Cyber Monday, I was given the assignment to use my iPhone 4S to shop online using any personal email promotion I received for that day in my inbox. …

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In Email, Mobile

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