Omnichannel, omnichannel fulfillment, omnichannel retail, omnichannel operations, ecommerce, retail ecommerce, Amazon, Amazon.com

April 28, 2014




Deloitte Digital: Ecommerce’s Impact on In-store Shopping Grows

Digital interactions influence 36 cents of every dollar spent in the retail store, or approximately $1.1 trillion, according to the latest study from Deloitte Digital. By the end of 2014, that number will climb to 50%, or $1.5 trillion of total store sales.

The study, “…

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In Must Reads, Omnichannel

UPS, FedEx, peak holiday season 2015, ecommerce fulfillment, Holiday 2015

November 12, 2015




You Decked the Halls, But the Shoppers Aren’t Coming

The 2015 holiday season is picking up steam! And you’ll soon be able to gauge whether your holiday marketing plan is on target. If things don’t go quite as you had expected, are you prepared to change course and …

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In Blog, Marketing

free_shipping_300

November 10, 2015




Free Trumps Speed for Holiday Shipping Policies

Consumers expect to hear knocks on their door from delivery services well into the holiday week and for no cost at all, according to Deloitte’s 30th annual holiday survey of consumer spending intentions and trends.

Furthermore, the ubiquity of …

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In Must Reads, Operations & Fulfillment

HolidayPic-300

November 9, 2015




How Customer Feedback Can Make or Break Your Black Friday

It’s almost upon us—the most lucrative day of the year for many retailers. Black Friday is a competitive, high-stakes game. Embracing customer feedback to provide a consistent omnichannel experience gives retailers the edge to win big during this …

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In Blog, Engagement

Enterprise Resource Planning, ERP, order management, order management system, operations and fulfillment, retail operations

March 17, 2014




Drive Online and In-store Sales with Cross-Chain Fulfillment

If implemented effectively, omnichannel solutions like ship-from-store and in-store pick up, can produce 2% to 20% incremental chain sales.

The key to success is not just technology, but accurate inventory allocation, intelligent order routing, in-store operations execution, and change management.

“Every retailer …

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In Must Reads, Operations & Fulfillment

mobile-commerce-mobile-apps-300

November 8, 2015




Mobile Apps are Springboard for the Holiday Shopping Season

With the holiday shopping season just around the corner, retailers are facing a slew of quandaries. What is this year going to look like? Will the buyers mostly shop online or in-store? What steps should you take to increase sales?

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In Ecommerce, Mobile

cyber-monday-300-green

November 4, 2015




Don’t Be That Retailer on Cyber Monday

For ecommerce marketers, preparing for the holidays is old hat. But, with November upon us and the unofficial start of the holiday season behind us, it’s time for some straight talk about Cyber Monday.

During the holiday season, retailers …

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In Blog, Ecommerce

February 3, 2014




Shoppers Want In-Store Experience to Match Online Convenience

Even as online shopping continues to grow, more U.S. shoppers are planning to make purchases from physical stores, according to the results of the latest study of “seamless retailing” by Accenture. In a survey of 750 adult consumers, 21 percent of …

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In Press Releases

HolidayPic-300

October 31, 2015




Holiday Selling Tips: Creating the One-On-One Experience

Can you make an impact this season at this late date and meet heightened expectation among shoppers for relevance and immediacy during the holidays?

Until recently, merchants could succeed during the holiday season with a one-size-fits-all approach. Holiday gift guides …

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In Blog, customer experience

January 14, 2014




LightSpeed Unifies In-Store and Online Retail Commerce

LightSpeed Unifies In-Store and Online Retail Commerce (via PR Newswire)
LightSpeed Web Store for Cloud offers professional retailers single window into entire business; LightSpeed now powers $6B in annual transaction volume, up 120 percent+ YoY MONTREAL and NEW YORK, Jan. 13, 2014 /PRNewswire/ …

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In Press Releases

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