omnichannel-ecommerce-cloud-close-up-300

April 21, 2016




Driving Sales Forward

Every year, from November through January, the sales and marketing world lights up with new reports: upcoming trends, yearly recaps, and more, all of them eager to point out what’s working and what’s next. If they end up …

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In Blog, Ecommerce

pakistan ecommerce

April 20, 2016




Jambo.pk Stacks Up Record Ecommerce Sales on Pakistan Day Sale

The ecommerce market appears to be is heating up in Pakistan.

After experiencing unprecedented traffic and sales on March 23 for its Pakistan Day sale, Jambo.pk Business Unit Head Farhan Ismail said that more such events are in the pipeline, …

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In Must Reads

Winning Customer Care

April 20, 2016




The Transition from Customer Service to Strategic Sales

When it comes to connecting with customers online, a number of multichannel and ecommerce retailers are still stuck in the “customer support” mindset; one that views contact with a customer as a necessary evil rather than an opportunity.

E-retailers typically …

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In Blog, customer experience

Internet-Sales-Tax-300

August 21, 2013




Catalogers Speak Out Against Marketplace Fairness Act

A link to the above video was posted to our LinkedIn group yesterday. It features 11 executives from B2C, B2B and order fulfillment companies, and their reasons why the Marketplace Fairness Act would be a burden to their companies …

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In Blog, Leadership Team

Growing Global 2015, Alibaba.com, Tmall, Taobao, ecommerce, global ecommerce, cross-border ecommerce

April 18, 2016




Alibaba Group and New Zealand Government Form Trade Alliance

Alibaba Group, an online and mobile marketplace, and New Zealand Trade and Enterprise (NZTE), the New Zealand Government’s international business development agency, signed a Memorandum of Understanding (MOU) to formalize discussions for strengthening trade between China and New Zealand …

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In Global, News

subscription box

April 7, 2016




How to Box Your Brand with a Subscription Service

Visits to leading subscription box sites like Birchbox, Blue Apron and Loot are up nearly 3,000% during the last three years, according to Hitwise data. For consumers who came of age in the digital era, subscriptions models are typically for electronic …

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In Blog, Fulfillment

global ecommerce, Forrester Research, mobile commerce, ecommerce, Growing Global 2015, omnichannel, omnichannel retail, online marketplaces

September 10, 2015




Is an E-marketplace Consistent with your Cross-Border Brand Strategy?

Amazon, Tmall, Rakuten, Mercado Libre. The allure of these ecommerce marketplaces, and their promise to put your product in front of a cross-border audience of millions, can be hard to resist—and rightly so. There are many compelling reasons to …

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In Blog, Global

capitol-dome-300

July 17, 2013




The State of the Marketplace Fairness Act

In May, the Senate passed the Marketplace Fairness Act with a vote of 69-27 and clear bipartisan support. The bill is still under review by the House Judiciary Committee where more detailed research into the impact of the bill on …

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In Executive, News

cross-border ecommerce

December 16, 2015




4 Reasons Why Store Operations Teams Can’t Ignore Customer Experience Data

Today’s retail marketplace is more customer-centric than ever, with fierce competition to stand out among an abundance of options consumers have to do business with.

In what Forrester Research has dubbed the “Age of the Customer,” consumers are widely …

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In Blog, customer experience

MFAPic

June 21, 2013




Retailers Open Up About the Marketplace Fairness Act

What impact will the pending Marketplace Fairness Act have on direct-to-customer merchants?

Though the U.S. Senate approved the Marketplace Fairness Act in April, no two IRCE 2013 attendees interviewed by Multichannel Merchant seemed to have the same opinion about the …

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In Catalog, Ecommerce

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