Growing Global, global, global ecommerce, France, Germany, cross border, retail, online retail, returns fraud, returns policy, Europe, EU, EU consumer rights directive

July 1, 2014




How To Grow Your Global Marketplace Revenues

Are you thinking about using marketplaces to expand your global audience?  Mark Vandegrift, director of business management for Channel Advisor, will talk about the use of marketplaces to expand beyong the U.S. border during his  Growing Global session July 15 …

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In Global, Marketplaces

Omnichannel, omnichannel fulfillment, omnichannel focus, retail, online retail, brick-and-mortar, brick-and-mortar retail, returns in store, shopping returns, ship-from-store, ship-to-store, in-store pickup, OMS, order management system, USPS, omnichannel best practices, omnichannel retail, SMB, small-to-medium business

September 24, 2014




How to Make Your Small Business Perform Like an Omnichannel Powerhouse

We hear a lot about omnichannel these days. It’s a big word for delivering a seamless shopping experience for customers —whether they are shopping online or in a store — and it can significantly increase sales.

In this digital age, …

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In Fulfillment, Inventory

omnichannel, Macy's omnichannel, Macy's, Kohl's, Walmart, retail, omnichannel retail, omnichannel strategy, big box, big box retail, major retailers, Radio Shack, Radio Shack bankruptcy, Radio Shack Chapter 11, Amazon, Amazon.com, Amazon, Radio Shack

June 17, 2014




Walmart Launches Ecommerce Marketplace in India

Walmart is launching a business-to-business ecommerce platform in India next month. It is expected to launch in the Indian cities of Lucknow and Hyderbad, according to Reuters.

Krish Iyer, Walmart’s chief executive officer for India, told Reuters that Walmart …

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In Ecommerce, Global

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December 26, 2014




Amazon Signed Up More than 10 Million New Prime Members

Amazon’s 20th holiday season brought record growth to the company’s fast, free shipping program Amazon Prime – more than 10 million new members worldwide tried Prime for the first time. That’s the lede Amazon used for its annual Dec. 26 “Here’s …

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In Blog, News

domestic shipping, ecommerce, ecommerce returns, Endicia, FedEx, Free returns, IRCE, IRCE 2014, postage, returns, returns process, shipping, Shipping/Delivery, UPS, USPS

December 26, 2014




Step Up Your Returns Experience

With the big holiday sales behind us many merchants are now facing a steep increase in returns. It’s one of the most inquired about customer service questions prior to purchase, and arguably the most dreaded operational task.

Handling returns …

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In Blog, Must Reads

eBay, eBay Now, eBay Local, online marketplace, online sellers, eBay merchants, same-day delivery, click and collect, buy online pickup in store, Argos, Shutl, Amazon Fresh, Amazon Prime Now, Google Express

December 22, 2014




An eBay Local Pilot Grows in Brooklyn

eBay said 83 businesses – including online merchants as well as retailers with physical stores – have joined its eBay Local pilot program in Brooklyn, NY., offering a range of delivery options, including $5 same-day and in-store pickup, to consumers through eBay’s website …

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In customer experience, customer experience

Amazon, Amazon.com, free shipping, amazon prime, ecommerce

May 30, 2014




How to Not Get Kicked Off Amazon Marketplace (And Get Reinstated If You Are)

If some or all your livelihood comes from selling products on Amazon.com, it’s important to know what type of actions can lead to a temporary hold or even a suspension of your account. Equally important: what to do …

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In Ecommerce, Must Reads

Alibaba, 11 Main, ebay, eBay Marketplace, Amazon, Amazon.com, Rakuten, Buy.com, ecommerce, ecommerce platforms, Marketplaces, Global Commerce, China

May 29, 2014




Coming to America: Alibaba’s 11 Main Looks to Disrupt U.S. Marketplace

As Chinese ecommerce giant Alibaba’s new 11 Main online marketplace gears up for its U.S. assault by wooing merchants, the company is looking to take away share from market leaders Amazon.com and eBay by adopting a more disruptive …

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In Ecommerce, Global

holiday_shipping_300

December 17, 2014




How Are You Handling Your Address Data Quality During the Holidays?

Reliable shipping is something customers take for granted, and never more so than during the holidays.

Peak season is here, and delivery companies have plans in place to successfully deliver every last package:

The USPS added delivery on Sunday and …

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In Blog, Operations & Fulfillment

daryl-logullo-300

November 19, 2013




Remembering Daryl Logullo

When I think of Daryl Logullo, I think of Duck Dynasty. The name Daryl Logullo also makes me crave juicy, navel oranges, even though I’m not a big fan of citrus fruits (unless they are squeezed and in a glass). …

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