ecommerce-order-flowchart-300

June 29, 2014




Optimizing Omnichannel Order Picking and Fulfillment Operations

[caption id="attachment_50295" align="alignright" width="450"] A comprehensive cycle of consumer purchasing options need to befilled by a wide range of fulfillment channels to meet customer demand.[/caption]

Omnichannel and ecommerce retailers are being pressured into finding new and different …

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In Fulfillment, Operations & Fulfillment

inventory-baecode-scan-300

June 29, 2014




Understanding Omnichannel Inventory Dynamics

One key to success in omnichannel commerce operations is accurate, real time, complete visibility of inventory at all stages of the supply chain. This translates into knowing what is on hand, what has been sold and what is in transit. …

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In Inventory, Operations & Fulfillment

christmas-holiday-mouse-gifts-santa-hat-300

January 11, 2015




Consumers and Merchants Had a Cautious Holiday Season

When you look at overall Holiday 2014 sales season, you see it came in like a lion and out like a lamb. In this video, ChannelAdvisor founder and CEO Scot Wingo talks about why ecommerce sales grew year-over-year, despite a last-minute …

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In Amazon, eBay

cart

June 10, 2014




The Gap Between Customer Expectations, Retailer Reality in Omnichannel

A new report from Forrester Consulting, commissioned by Accenture and SAP unit hybris, found that retailers’ ability to deliver a multichannel shopping experience is lagging behind customer expectations, according to a report in Business2Community.

Forrester found that 71% of consumers …

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In Ecommerce, Inventory

Amazon, Amazon.com, free shipping, amazon prime, ecommerce

January 1, 2015




Amazon Falling Back to the Pack in Customer Satisfaction

Answers Corporation has announced the release of The Answers Experience Index (AXI): 2014 U.S. Retail Edition, a study of multichannel retail touch points based on 40,000 consumer surveys gathered for the top 100 retail websites, top 30 retail chain stores and top 30 mobile …

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In customer experience, Customer Service

mayhemsale-screenshot-300

January 2, 2015




Who Won the Sugar Bowl? Allstate’s Mayhem Sale

[caption id="attachment_59490" align="alignright" width="300"] Mayhem Sale (click to enlarge)[/caption]

We interrupt the Ohio State-Bama college football playoff game to bring you Mayhem Sale, pop-up ecommerce at its finest. Items sold right out of Matt and Shannon’s home… …

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In Blog, Must Reads

June 9, 2014




ShopVisible Presents B2B Omnichannel Ecommerce Strategies at IRCE

ShopVisible Presents B2B Omnichannel eCommerce Strategies to IRCE Attendees This Thursday (via PRWeb)
SaaS eCommerce platform provider, ShopVisible, and Its Customer, Engage Tradeshow Attendees with Customer-Centric Online Approach for Business-to-Business Companies We’re very excited about helping the B2…

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In IRCE 2014

June 5, 2014




Jagged Peak to Showcase How EDGE is the Central Hub for Omnichannel Retailing at IRCE 2014

Jagged Peak to Showcase How EDGE™ is the Central Hub for Omnichannel Retailing at IRCE 2014 (via PR Newswire)Attendees at Internet Retailer Conference and Expo (IRCE) in Chicago next week will learn how major retailers are using EDGE to connect …

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In IRCE 2014

staples-online-pickup-300

December 30, 2014




How Convenient is Buy Online, Pickup In Store?

Buy online, pickup in store is supposed to be a major differentiator for omnichannel retailers. But is buy online, pickup in store really that convenient?

According to a study by StellaService, buying online is a piece of cake. But it …

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In Blog, Must Reads

Warehouse/Distribution Center, distribution center, distribution centers, Shipping/Delivery, shipping, Operations and Fulfillment, Operations Management, Amazon, Gap, The Gap, Trader Joe's, Lindt, Hobby Lobby, Benjamin Moore

December 29, 2014




Automating the Web of Shipping Options

According to a survey conducted by Shopper Approved among 25,660 customers, there’s essentially a 3-way tie in the key factor shoppers cited to explain why they buy online instead of locally. The winning reasons are larger selection (25.4%), better pricing (25%), and …

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In Blog, Must Reads

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