ecommerce-transaction-1-300

February 25, 2016




Industry Data Provides Telling Insights for Retailers in 2016

It’s no secret that shoppers are moving online, but the physical store isn’t going anywhere as long as you start to leverage them differently. This year, retailers are putting a stake in the ground by creating continuous shopping experiences, whether …

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In Blog, Ecommerce

iguama-300

February 24, 2016




Former Borderfree Leaders Join Cross-Border Shopping Site iguama

Former Borderfree executives Michael DeSimone and Kris Green have taken on leadership roles at iguama, a Latin American online cross-border mall featuring popular U.S. brands and products.

DeSimone, the former President and CEO of Borderfree, has joined the Board …

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In Global, Marketplaces

mobile-commerce-mobile-apps-300

February 23, 2016




4 Trends Shaping the Mobile Shopping Experience

Mobile trends are like fashion trends: changing and evolving quickly. As a business, it’s imperative to ensure your mobile marketing strategy is relevant if you want to maintain a competitive advantage in the marketplace.

That’s because smartphones will …

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In Blog, Ecommerce

FedEx

February 23, 2016




UPS Challenging FedEx-TNT Deal in Brazil

UPS has filed an appeal in Brazil of FedEx’s planned acquisition of TNT Express NV, according to a report in the Wall Street Journal, after Brazilian antitrust authorities had given it a green light.

“The review process in Brazil contains …

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In News, Operations & Fulfillment

distribution center

February 23, 2016




Room for Improvement: 5 Steps to Better Retail Warehouse Selection

The continued growth of omnichannel has changed the dynamic of how much warehouse space companies need and where.  As a result, public warehousing, or the short-term use of a 3PL facility, is becoming an increasingly popular supply chain practice.

The …

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In Blog, Fulfillment

e-tailing-group-200x300

February 23, 2016




Nordstrom Takes No. 1 Ranking in Customer Experience Index

Nordstrom was ranked No. 1 in the annual Customer Experience Index results from the e-tailing group, in conjunction with its 18th Annual Mystery Shopping Study conducted in the fourth quarter of 2015. Overall results for the ninth year of indexing came in …

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In customer experience, Customer Service

the-week-that-was-300

February 19, 2016




Week in Review: Ecommerce Sales Outpaced Store Growth

Ecommerce sales grew 15.8% in 2015, which far outpaced the growth of sales at bricks-and-mortar stores, according to Multichannel Merchant’s MCM Outlook 2016 survey.

According to the MCM Outlook 2016 results, bricks-and-mortar store sales grew just 4% in 2015.

MCM Outlook 2016 also revealed that the …

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In News, PR Newswire

showrooming-1-300

May 11, 2015




How 5 Companies Fight Showrooming Through Omnichannel

It’s no secret that online retailers have hurt the bottom lines of many brick-and-mortar stores, but the practice of showrooming just might be the final blow.

Showrooming happens when consumers examine merchandise in a retail store but buy online …

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In Blog

the-week-that-was-300

February 11, 2016




Week in Review: Amazon Looks to Go Global with Logistics Operations

Amazon has taken another step in its march toward world dominance, as Bloomberg has reported that the company plans to create a global shipping and logistics operation. Code named “dragon boat,” and unofficially Global Supply Chain by Amazon, the network …

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In Data & Analytics, Ecommerce

Amazon, Amazon Prime, omnichannel retail, two-day delivery, same-day delivery

February 9, 2016




Amazon Shipping Has Slowed for Non-Prime Members

While Amazon Prime’s guaranteed two-day delivery promise has helped swell its ranks to an estimated 40 million members in the U.S. and growing rapidly, the shipping speed for non-Prime members has actually slowed as traditional retailers have caught up …

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In Fulfillment, fulfillment

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