Apple, Apple Pay, ecommerce, mobile payments, omnichannel, mobile wallet, Google Wallet, iOS 8.1, iOS, iPhone, iPhone 6

February 14, 2015




Using Email to Close the Smartphone, Browse-To-Buy Gap

If you’ve ever tried to shop from a mobile phone, you likely understand the perils of browsing and buying from your device.  The customer experience – and thus, conversions – is often negatively impacted by various mobile browsing issues creating the “…

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In Blog, Email

baynote-e-tailing-group-infographic-back-to-school-2014-300

July 23, 2014




Families Following an Omnichannel Back-to-School Shopping Path

Baynote, a provider of personalized customer experience solutions, today revealed the results from its back-to-school shopping survey, conducted in partnership with the e-tailing group.

What they discovered is that consumers are taking advantage of all the options offered to them …

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In Infographics, Must Reads

USPS, U.S. Postal Service, ecommerce, ecommerce returns, returns, shipping strategy, omnichannel, omnichannel best practices, free shipping, Amazon, Amazon Prime, Priority Mail, free two-day shipping, return labels, return shipping labels

February 11, 2015




4 Shipping Predictions Ecommerce Businesses Need to Watch in 2015

Small and mid-sized ecommerce businesses are facing unprecedented competition from retail giants with a strong online presence. In 2015, business owners will need to take a closer look at their technologies and tactics in order to compete.

One thing that will …

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In Blog, Omnichannel

mobile-transaction-300

February 9, 2015




Mobile Still Tops Retailers’ Priority Lists in 2015

As more consumers take to smartphones and tablets to shop with their favorite retail brands, retailers agree that keeping mobile at the top of their marketing priority lists is a smart move. According to the 2015 Shop.org/Forrester Research Inc.  …

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In Ecommerce, Marketing

radioshack-closing-300

February 8, 2015




Will 2015 Be the Year of Retail Chapter 11s?

It was as inevitable as the sun rising, but RadioShack finally filed for Chapter 11 bankruptcy protection on February 5.

The electronics and gadgets retailer has been struggling for more than a few years now, and there’s a stalking horse plan in …

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In Blog, Executive

bluemercury

February 4, 2015




Macy’s, Inc. Agrees to Acquire Bluemercury

Macy’s, Inc. has announced it has signed an agreement to acquire Bluemercury, Inc., a luxury beauty products and spa services retailer, for $210 million in cash.

Bluemercury, based in Washington, D.C., currently operates about 60 specialty stores in 18 states, typically …

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In M&A and Financial, News

JohnstonMurphyPic300

July 11, 2014




Johnston & Murphy Ratchets Up Its Omnichannel Commerce

Johnston & Murphy, a high-end footwear and apparel brand, migrated its digital commerce operations onto the Demandware Commerce platform in June. The company launched a new ecommerce site with plans to leverage and further advance its omnichannel initiatives.

Heather Marsh, vice …

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In Ecommerce, Mobile

Omnichannel, omnichannel fulfillment, WMS, Warehouse Management Systems, supply chain, supply chain management, HighJump Software, Accellos, Merger

July 11, 2014




Omnichannel Demand Drives Accellos/HighJump Merger

Accellos and HighJump Software, two competing supply chain and warehouse management software companies, announced this week that they planned to merge.

The combined company, which will be called Acccellos, will have 11,000 customers in 23 countries and operations in North America, Asia …

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In Inventory, Omnichannel

vitacost-300

July 9, 2014




Why Vitacost.com is Vital to Kroger’s Omnichannel Strategy

The Kroger Co. will purchase all outstanding shares of Vitacost.com for $8 per share in cash, or approximately $280 million, according the a definitive merger agreement announced on July 2.

On the surface, the deal may seem like a head-scratcher. But Vitacost….

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In Executive, M&A and Financial

cloud-tablet-300

July 4, 2014




Omnichannel Happens in the Cloud

Consumers are more demanding, more connected and more informed than ever. They’re researching and completing transactions across multiple channels, starting their journey with one device and finishing it on another. And they expect the experience to be seamless, letting …

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In Must Reads, Omnichannel

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