September 4, 2015

Week in Review: Peak Holiday Season Expectations Continue to Rise

The peak holiday season this year is beginning to look a lot like … last year, only more so in terms of customer expectations on faster delivery, flexible options and a mobile-friendly experience, retailers and experts told Multichannel Merchant this week.



In Ecommerce, Global


September 4, 2015

How Instagram Images Enrich the Email Experience

Social media is an active channel for marketers, in fact, 76% of emails today contain a social media button, while only 14% of emails contain social images. This infographic by Curalate and Movable Ink, shows how marketers can better leverage Instagram images …


In Branding, Email

July 29, 2013

Readiness Checklist for Social Media Analytics

The connection between social networks and purchasing behavior is becoming increasingly strong. Reports continue to show that social media engagement drives both online and in-store sales, making it more important than ever for retailers to derive actionable insight from social …


In Analytics, Marketing


August 24, 2015

Visa Checkout Expands Global Availability to Merchants

Visa Inc. announced continued global success of Visa Checkout, the online check out service that allows shoppers to pay with their cards online and on any device, with just a few clicks. In recent months, no less than thirty-three new …


In Global, News

Belk, eBay Enterprise, eBay, customer service, customer contact center, customer experience, retail, online retail, ecommerce

August 24, 2015

Sycamore Partners Buys Belk

Belk, Inc., the nation’s largest family owned and operated fashion department store company, today announced that it has entered into a definitive merger agreement whereby investment funds managed by New York-based private equity firm Sycamore Partners will acquire 100% of Belk …


In Executive, PR Newswire


August 20, 2015 Sees Success with Website Redesign, an online artist community showcasing original art of both established and emerging artists from around the world announced the completion of its fully responsive design and optimization of its website.

“We are so very excited with,  …


In Ecommerce, Mobile

Ecommerce, ecommerce fraud, online fraud, online fraud prevention, retail, ecommerce fraud prevention

August 19, 2015

6 Tips for Preventing Credit Card Chargebacks and Friendly Fraud

While Amazon Prime Day in July broke global sales records, with 34.4 million items ordered worldwide, the ecommerce behemoth saw lots of criticism in social media from consumers who complained about featured specials and the limited availability of some popular items.


In Ecommerce, fraud

twitterinfographic- crop

June 28, 2013

Social Media Contributes to Steady Ecommerce Growth

U.S. online retail sales are expected to reach $370 billion by 2017. Social media is a contributing factor to ecommerce growth.  Between 2012 and 2014, ecommerce growth has seen a 13% hike and 20% of online purchases are made after surfing  social media, according to …


In Customer Service, Ecommerce


August 18, 2015

5 Trends that Will Make or Break This Holiday Season

With the sun shining and current heat wave, it’s hard to believe it, but it’s time to start planning for the winter holidays.

Retailers are beginning to lay out their strategies for a successful holiday season, overflowing with …


In Blog, Omnichannel

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