February 1, 2016

How to Target a Zero Fulfillment Error Average

In November of 2015, we had a company first – an entire week with one, single error across thousand of orders between two e-tail outlets. That means hundreds of customers in two different demographics, received exactly the color, shape, material, style and …


In Blog, Fulfillment

ecommerce fulfillment, ecommerce operations, order management system

January 27, 2016

U.S. Retailers Not Fully Meeting Consumers’ Ecommerce Fulfillment Demands

Temando, a leading shipping and fulfillment software platform for commerce, announced U.S. retailer and consumer survey data from its 2016 State of Shipping In Commerce report, covering ecommerce fulfillment trends.

The survey polled 214 micro, small, mid-sized and enterprise retailers and …


In customer experience, Fulfillment

ecommerce returns

January 27, 2016

Reverse Logistics: The Biggest Retail Problem Technology Has Yet To Solve

From November to December, retail stores and websites were flooded with shoppers looking to buy the perfect items for everyone on their holiday shopping list. Long lines at checkout, slow websites and delivery moguls like UPS and FedEx struggling to …


In Blog, Fulfillment

warehouse management system, WMS, order management system, OMS, software as a service, software-as-a-service, SaaS, cloud computing, SaaS warehouse systems

January 26, 2016

On-Premise vs. Software as a Service in the DC: Nine Factors to Consider

Software as a Service (SaaS) and Cloud based computing has taken the application world by storm.  As you consider acquiring new systems – whether they are – new order management, warehouse management, marketing, telephone system or shipping systems – there nine …


In Blog, Fulfillment


January 21, 2016

Week in Review: JCPenney is Bringing Back Appliances

[caption id="attachment_79220" align="alignright" width="150"] [Click to enlarge][/caption]After more than 30 years, JCPenney decided to re-enter the appliance business when customer data showed that the vast majority of its shoppers own a home and are frequently searching for …


In Ecommerce, Global

OMS, order management system, omnichannel retail, ecommerce fulfillment, warehouse management system, WMS, omnichannel fulfillment

January 20, 2016

The Omnichannel OMS Empowers the Retail Operation of the Future

While order management systems are not a new concept, the technology has been advancing to keep up with the evolving world of omnichannel commerce and rising customer expectations of placing orders how, where and when they want to.
Thus next-generation …


In Ecommerce, executive summary

November 27, 2012

2012 Warehouse Management Systems Roundup

Here’s the most comprehensive guide to Warehouse Management Systems that serve direct-to-customer fulfillment locations.

You’ll find not only a comprehensive list, but comprehensive data about theses systems and the companies that manufacture and support them.

You’ll learn about staffing, customer …


In Channel Integration, Operations & Fulfillment

November 16, 2012

Wayfair.com Doubles Warehouse Space for Black Friday and Cyber Monday

Wayfair.com, an online retailer of home goods, has doubled its warehouse space by adding a total of 200,000 sq. ft. to its facilities in Hebron, KY, and Ogden, UT in preparation for Black Friday and Cyber Monday.
Follow US! @MCMerchant …


In Email, Operations & Fulfillment


January 14, 2016

Week in Review: The Omnichannel Conundrum

Pureplay ecommerce retailers are disadvantaged by the high cost of marketing and shipping, making their business model challenging and ultimately unsustainable in the long-term, according to a report released this week by L2.

By contrast, the report finds that online …


In News

Amazon, Amazon Logistics, Amazon Air, ecommerce fulfillment, DHL, UPS, FedEx, ecommerce logistics

January 14, 2016

Amazon to Buy Out French Delivery Company

[caption id="attachment_79014" align="alignright" width="300"] An Amazon sortation center in Kent, WA. Photo credit: Seattle Times[/caption]

In its continuing march toward setting up its own logistics and shipping operations, Amazon plans to complete its acquisition of French package-delivery …


In News, Operations & Fulfillment

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