Affirm Introduces In-Store Capabilities

| Press Release

Affirm InStore reinvents credit with alternative to traditional credit cards at brick-and-mortar merchants Affirm, Inc., the company started by entrepreneur Max Levchin to provide fair and honest financial products, today … Continue Reading →

Are Loyalty Programs Still Doing Their Job?

| Greg Zakowicz

It’s a pretty disloyal world out there, but can you really blame the consumer? Online shopping has never been easier, and stores have been stepping over each other to see who can offer the deepest discount. Find out whether loyalty programs are still working for retailers.

How Ecommerce is Keeping it Real with Virtual and Augmented Reality

| Jeff Booth

While the jury is still out as to when virtual reality will become truly mainstream, the “yes” side of that debate has gotten a leg up in recent months. So is it time to embrace virtual reality – and augmented reality – in your own company?

Best Buy Reports Strong Q4 Growth, Adds New Wrinkle to Store Pickup

| Mike O'Brien

Best Buy reported a strong fourth quarter, increasing same-store sales 9% over the previous year and boosting online comp sales by 18%. The company also made improvements to its BOPIS program and is testing an app feature that lets customers notify associates when coming to pick up a large item.

MCM Week in review 3/9/18

| Chris Intili

Multichannel Merchant The News, Commentary & Events that Shaped Commerce This Week week of 3/9/2018 Best Buy Reports Strong Q4 Growth, Adds New Wrinkle to Store Pickup Best Buy reported … Continue Reading →

Neiman Marcus Prepares for the Customer of the Future

| Daniela Forte

Neiman Marcus told attendees at eTail West that the focus in 2018 is on making innovation part of its DNA as it seeks new, creative ways to connect the online and in-store experience for its upscale customers. The common denominator in all of the innovation is bringing digital to the forefront of the business.