Value of Holiday Returns Estimated to Hit $90 Billion

| Mike O'Brien

What goes out must often come back, and this year is expected to set another record for returned goods after the holiday season, according to Optoro, a firm that specializes in reverse logistics. The company estimates $90 billion worth of holiday gifts will be returned.

MCM Ecommerce and Marketing 1-16-18

| Chris Intili

Multichannel Merchant STRATEGIES & TACTICS FOR THE B2B & B2C MERCHANT week of 01/16/2018 How to Have a Killer Creative Platform Everyone talks and talks about building a consistent brand … Continue Reading →

Top Retail Trends for 2018: Industry Experts Share Their Predictions

| Daniela Forte

In 2017, we saw a tremendous number of changes happen in the retail industry. Artificial intelligence and virtual/augmented reality were just starting to take flight in terms of marketing to customers. Here is what several experts predict for 2018.

MCM Ecommerce and Marketing 1-9-18

| Chris Intili

Multichannel Merchant STRATEGIES & TACTICS FOR THE B2B & B2C MERCHANT week of 1/9/2018 Is Content the Key to Retailers Beating the Retail Apocalypse? While the retail industry remains in … Continue Reading →

The Future of Augmented Reality and Online Shopping

| Dennis Williams

The rapid evolution of ecommerce has allowed retailers to think outside the box when it comes to providing customers a memorable shopping experience. One such way is through augmented reality, which is changing the way shoppers are shopping online. Here is what you need to know about augmented reality and what it could mean for your business.

Holiday Digital Shopping Dominated 2017: Here’s Why

| Rick Kenney

This year, shoppers pulled their holiday digital spending earlier than ever, marking a massive shift. Instead of waiting for Black Friday and Cyber Monday deals to hit, they started the Wednesday before Thanksgiving to get a jump on holiday shopping and that momentum carried on throughout the weekend.

Holiday Retail Sales Grew 4.9% from 2016

| Mike O'Brien

Holiday retail sales increased 4.9% between Nov. 1 and Dec. 24, setting a new record for dollars spent, according to data from MasterCard SpendingPulse, the largest boost since 2011 and an indication of consumer confidence as the economy grows.