January 15, 2014 Sees $130,000 in Sales with Bitcoin Payment Option CEO Patrick M. Byrne took to Twitter to announce that within 24-hours of implementing Bitcoin as a possible payment option, his company received $130,000 in orders paid in the crypto-currency. announced its partnership with Coinbase on Jan. 9, …


In Blog, Ecommerce

West Coast ports, West Coast port shutdown, Shipping/Delivery, retail, National Retail Federation, NRF, warehouse, Operations and Fulfillment, President Obama, Taft-Hartley Act, International Longshore and Warehouse Union, Pacific Maritime Association, ILWU, PMA

February 13, 2015

West Coast Port Shutdown to Continue Through the Weekend

With no resolution in sight to the tense labor stalemate, 29 West Coast ports will sit idle from Saturday through Monday as numerous trade groups and legislators on both sides of the aisle urge President Obama to intervene via the Taft-Hartley …


In News, Operations & Fulfillment

omnichannel, Macy's omnichannel, Macy's, Kohl's, Walmart, retail, omnichannel retail, omnichannel strategy, big box, big box retail, major retailers, Radio Shack, Radio Shack bankruptcy, Radio Shack Chapter 11, Amazon,, Amazon, Radio Shack

February 12, 2015

Don’t Count Out Big Retail as Focus and Investments in Omnichannel Rise

Amazon opened its first brick-and-mortar campus store at Purdue University last week. It is also reportedly in talks with retailers like Radio Shack to give it a more omnichannel presence. One online publication declared this move would be “another nail …


In Blog, customer experience

November 19, 2011

A Look at Toys ‘R’ Us’s Holiday 2011 Mobile Strategy

Toys ‘R’ Us today announced Friday that it has expanded its mobile offerings for the 2011 holiday season. Here’s a look at what the multichannel toy seller is doing to bring an enhanced mobile experience to its customers.
Expanded Gift Finder …


In Catalog, Channel Integration

NRF, omnichannel, omnichannel fulfillment, ecommerce, ecommerce returns, customer expectations, retail

February 3, 2015

Retailers Support Effort to Repeal the Affordable Care Act

The National Retail Federation expressed its strong support for legislation aimed at repealing the Affordable Care Act in a letter today sent to House Speaker John Boehner, R-Ohio and Democratic Leader Nancy Pelosi, D-Calif. NRF will consider votes on H….


In News


December 3, 2013

FedEx VP Opens Up About All Things Amazon

Patrick Fitzgerald, FedEx Service senior vice president, sat down with Fox Business on Cyber Monday to candidly discuss the possibility of Sunday deliveries, the future for seasonal hires, and the much debated hot topic of Amazon drones.

Gearing up for …


In Must Reads, Operations & Fulfillment

NRF, omnichannel, omnichannel fulfillment, ecommerce, ecommerce returns, customer expectations, retail

January 15, 2015

Mobile Huge in Omnichannel Engagement, Retailers Report at NRF

Executives from Macy’s, Lowe’s and The Limited said the impact of mobile on omnichannel engagement with customers has been huge and has progressed faster than expected, attendees were told at a session at the NRF Big Show this week …


In customer experience, Engagement


January 7, 2015

Parcel Delivery Innovations will Fuel Global Eommerce Growth

Web 3.0 is on its way, and London-based global courier Fastlane International says that the international parcel market are poised for some significant developments in 2015, which will fuel further growth in cross-border ecommerce.

Fastlane International is predicting for 2015 and beyond: Increased …


In Fulfillment, Global


December 30, 2014

How Convenient is Buy Online, Pickup In Store?

Buy online, pickup in store is supposed to be a major differentiator for omnichannel retailers. But is buy online, pickup in store really that convenient?

According to a study by StellaService, buying online is a piece of cake. But it …


In Blog, Must Reads

Google, Google Express, Amazon,, same-day delivery, holiday 2014, holiday peak 2014, ecommerce, holiday season 2014, holiday peak, ecommerce fulfillment

December 23, 2014

Google Express Seeing Holiday Gains in Battle with Amazon

Google is seeing gains in its Google Express same-day delivery service this holiday season, as it looks to claw back ecommerce search traffic lost to because more consumers are going there for product research.

According to Google, as …


In Fulfillment, Holiday 2014

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