December 26, 2014
With the big holiday sales behind us many merchants are now facing a steep increase in returns. It’s one of the most inquired about customer service questions prior to purchase, and arguably the most dreaded operational task.
Handling returns …More...
December 16, 2014
FedEx announced it would acquire GENCO, a third party logistics provider. The acquisition will expand existing FedEx service offerings in the evolving retail and ecommerce markets, according to a press release.
“The acquisition of GENCO will transform our global portfolio …More...
October 13, 2014
With a consumer base that loves American brands, is very plugged in digitally and among the largest online spenders in the world, Canadian ecommerce is a prime opportunity for U.S.-based merchants. Yet many have remained reluctant to open …More...
October 6, 2014
Williams-Sonoma continues to move steadfast into the digital age while still having its catalog be its primary driver for sales.
“We’re approaching $5 billion in revenue as a company and we are 50% direct-to-consumer,” said Pat Connolly, chief strategy and business …More...
September 10, 2014
Electronics retailer RadioShack could file for bankruptcy soon after its shares lost nearly a third of their value, brokerage Wedbush Securities reported Tuesday, according to Reuters.
This would make the stock worthless by the end of the year. The stock …More...
September 8, 2014
August 15, 2014
As flash sales have fallen off their peak and the market has gotten crowded, Rue La La has hired investment bank JP Morgan Chase to seek strategic alternatives, including finding a buyer, the Boston Globe reported. The paper also said …More...
July 22, 2014
Despite the arsenal of digital marketing tactics now at every retailer’s fingertips, one customer acquisition tactic still stands above the rest: paid search programs.
According to the 2014 Shop.org/Forrester Research State of Retailing Online study, which surveyed 81 retailers …More...
July 17, 2014
Each year, 24/7 Wall St. identifies 10 American brands that it predicts will disappear before the end of the following year. And three retailers – Aeropostale, Lululemon and Shutterfly – have made the 2015 list, which published last week.
But should Aeropostale, Lululemon …More...
July 16, 2014
[caption id="attachment_39283" align="alignright" width="200"] Herschell Gordon Lewis[/caption]
Here’s the easiest quiz you’ll see all day:
What all-too-common a mistake do these email headings share?
(Every one is either current or recent. We don’t need …More...