irce-logo-300

July 10, 2015




Mobile, Omnichannel, and Personalization Take Center Stage

Another IRCE has come and gone, and attendees left thinking we’re much closer to a true omnichannel shopping experience than at this time last year.
It was impressive to see how quickly merchants at IRCE 2015 are accepting the fact …

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In executive summary, IRCE 2015

November 26, 2008




What’s In Store for Black Friday

Are you ready for Black Friday? How about “Cyber Monday?” A survey conducted last weekend by Deloitte sheds some light on what you can expect this from shoppers this year. For one, Cyber Monday, which falls on Dec. 1 this year, …

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In News

local-mobile-prompt-current-location-300

July 9, 2015




Capturing and Captivating the Impulse Buyer

Summer’s here and the time is right… for buying a new cooler. Your potential customer needs to replace his aging one, but how will you capture this impulse buyer? Back in the 90s, when he bought his aging one, he …

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In Engagement, executive summary

warehouse-fulfillment-automated-robots-300

July 7, 2015




Automation Making Ecommerce Order Fulfillment More Efficient

Merchants in 2015 are faced with major challenges in fulfilling orders from multiple channels, including web, mobile, in store and catalog, and doing so in increasingly rapid fashion. As customer expectations of immediacy continue to rise, driven by Amazon and others, …

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In Ecommerce, Fulfillment

big-data-button-300

June 23, 2015




Using Big Data to a Customer’s Personal Advantage

What do you do with all that data you have? Are you leveraging the data to provide a personalized shopping experience?

Today, retailers are able to look at their customers holistically, which enables them to experiment with innovations to improve …

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In Data & Analytics, Ecommerce

Online-Payment

June 23, 2015




Driving Value Through Technological Integrations

Here’s a familiar scenario often experienced by the average shopper: You’re congratulating yourself on finding the perfect birthday gift for a friend/partner/offspring at your favorite store. You make your way to the checkout counter, hand over …

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In Blog, Ecommerce

green-shopping-cart-button-300

June 22, 2015




Understanding the Multi-Device Cart Abandoner

All roads on the path to purchase intersect in the shopping cart, the chaotic hub of e-commerce activity that often represents the moment when the consumer starts the checkout process and the retailer is about to get the sale. But …

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In Blog

Fishie-300

June 19, 2015




Bass Pro Shops Goes Fishing with Social Media

In an email marketing campaign and on its website, Bass Pro Shops asked its customers to post a selfie of their latest catch using the hashtag #Fishie, donate to the “Teach a Child to Fish” program and challenge five friends …

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In Ecommerce, Email

DSW, omnichannel, omnichannel fulfillment, omnichannel focus, omnichannel retail, omnichannel operations, ship from store, buy online pick up in store, in-store pickup, endless aisle, SKU, SKUs, ecommerce, retail ecommerce, Shoephoria

June 18, 2015




DSW Seeing Success from Combined Store and Ecommerce Operations

A year into a reorganization that merged its .com and store operations under a unified team, specialty shoe company DSW is expanding its omnichannel capabilities and looking to build on its 2014 results, when omnichannel sales brought in $100 million, double the …

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In Engagement, fulfillment

toys-r-us-france-distribution-center-300

June 17, 2015




Toys R Us Opens State-of-the-Art Distribution Center in France

Toys R Us, Inc. has announced the completion of its new distribution center in Saint-Fargeau-Ponthierry, France to support the company’s rapidly expanding ecommerce business throughout the country and in select sections of Europe.

The 51,000-square-meter (550,000-square-foot) facility will service …

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In cross-border, Distribution Center

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