B2B ecommerce, B2B marketing, B2C ecommerce, B2C marketing, ecommerce, ecommerce website, personalization, website personalization, product personalization

February 29, 2016




The Consumer Shopping Experience is Changing B2B Ecommerce Forever

The online shopping experience has never been better, thanks in large part to Amazon. The company’s unparalleled focus on delivering first-class customer experience has given consumers greater expectations in terms of service, delivery, choice and price transparency.

Further, Amazon …

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In B2B, Blog

Best Buy, Target, Walmart, Curbside, curbside pickup, in-store pickup, omnichannel, omnichannel fulfillment, omnichannel strategy, mobile app, mobile commerce, m-commerce

February 29, 2016




What’s Next for Best Buy After Its Marketplace Shutdown?

With Best Buy shutting down its marketplace for third party sellers, two questions are on everyone’s mind: Where will the electronics and appliances retailer focus next, and was this a smart move?

Scot Wingo, executive chairman and founder of …

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In Amazon, Marketing

Target Corp.

February 26, 2016




Omnichannel Helps Target Hits Q4 Digital Sales Out of the Park

Target reported a 34% increase in digital sales in the fourth quarter, well ahead of Walmart (8% growth) and online sales in general as well as Amazon (both 15% growth), as free shipping and well-oiled omnichannel operations proved a winning combination. Walmart opted …

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In Ecommerce, Fulfillment

mobile-commerce-mobile-apps-300

February 23, 2016




4 Trends Shaping the Mobile Shopping Experience

Mobile trends are like fashion trends: changing and evolving quickly. As a business, it’s imperative to ensure your mobile marketing strategy is relevant if you want to maintain a competitive advantage in the marketplace.

That’s because smartphones will …

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In Blog, Ecommerce

27397_MCMOutlook2016_logo_web300

February 17, 2016




MCM Outlook 2016: Ecommerce’s Role Grows with Omnichannel and Mobile

As proven during the most recent holiday season, the convergence of ecommerce and bricks-and-mortar is more important for merchants than ever. Merchants working hard to prepare for the always-connected shopper, whether they buy from their smartphone and pick up in …

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In Ecommerce, executive summary

mobile-commerce-mobile-apps-300

February 16, 2016




Top 8 Mobile Shopping Problems

As shoppers move farther away from their desktops to make more and more purchases online, it is imperative that retailers understand (and address the frustrations many users have with their mobile retail experience. Bizrate Insights conducted a mobile study of …

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In Blog, Ecommerce

usability

February 16, 2016




It’s Not All About Mobile, It’s About Customer Experience

There’s no doubt that mobile lived up to its promise this holiday season. But if mobile is your only focus, you might be missing the point.

The story is plastered everywhere: Mobile is driving more and more revenue for online …

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In Blog, customer experience

November 26, 2008




What’s In Store for Black Friday

Are you ready for Black Friday? How about “Cyber Monday?” A survey conducted last weekend by Deloitte sheds some light on what you can expect this from shoppers this year. For one, Cyber Monday, which falls on Dec. 1 this year, …

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In News

Amazon, Amazon Prime, omnichannel retail, two-day delivery, same-day delivery

February 9, 2016




Amazon Shipping Has Slowed for Non-Prime Members

While Amazon Prime’s guaranteed two-day delivery promise has helped swell its ranks to an estimated 40 million members in the U.S. and growing rapidly, the shipping speed for non-Prime members has actually slowed as traditional retailers have caught up …

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In Fulfillment, fulfillment

Online-Payment

February 8, 2016




6 Ways Online Payment Technologies Will Revolutionize Your Business

What the typical merchant wouldn’t give to be able to read a customer’s mind. The next wave of payment technology will focus on offering merchants more insight into the customer journey – especially during the checkout and payment phases. …

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In Blog, Ecommerce

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