November 17, 2011




Opinion: Amazon Stands To Win Big From Marketplace Fairness Act

Since the Marketplace Fairness Act was unveiled – which would create a constitutional framework for collecting sales tax online – I have received countless emails speaking to the “fairness” of the bill and how it would “level the playing field” for ecommerce …

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In Ecommerce

November 10, 2011




Amazon Supports Marketplace Fairness Act

Ecommerce giant Amazon.com has come out in support of the Marketplace Fairness Act, a federal bill introduced this morning by U.S. Senators Richard J. Durbin (D-IL), Lamar Alexander (R-TN) and Michael B. Enzi (R-WY), that would create a …

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In multichannelmerchant.com/ecommerce/news

Amazon, Amazon.com, free shipping, amazon prime, ecommerce

May 30, 2014




How to Not Get Kicked Off Amazon Marketplace (And Get Reinstated If You Are)

If some or all your livelihood comes from selling products on Amazon.com, it’s important to know what type of actions can lead to a temporary hold or even a suspension of your account. Equally important: what to do …

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In Ecommerce, Must Reads

Alibaba, 11 Main, ebay, eBay Marketplace, Amazon, Amazon.com, Rakuten, Buy.com, ecommerce, ecommerce platforms, Marketplaces, Global Commerce, China

May 29, 2014




Coming to America: Alibaba’s 11 Main Looks to Disrupt U.S. Marketplace

As Chinese ecommerce giant Alibaba’s new 11 Main online marketplace gears up for its U.S. assault by wooing merchants, the company is looking to take away share from market leaders Amazon.com and eBay by adopting a more disruptive …

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In Ecommerce, Global

mac-ipad-iphone-multichannel-300-yslider

February 18, 2015




Driving Brand Loyalty in a Multichannel World

The gaps between media channels are closing. A modern day shopper might check into a physical store on a mobile device, redeem a coupon received via email in-store, and then recommend that product to all friends on Facebook. It may …

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In Blog, Must Reads

omnichannel, Macy's omnichannel, Macy's, Kohl's, Walmart, retail, omnichannel retail, omnichannel strategy, big box, big box retail, major retailers, Radio Shack, Radio Shack bankruptcy, Radio Shack Chapter 11, Amazon, Amazon.com, Amazon, Radio Shack

February 23, 2015




Walmart Plans Heavy Investment in Ecommerce

Walmart plans to invest at least $1.2 billion in its digital and ecommerce business the year ahead, according to an earnings call.

In 2015, Walmart delivered $486 billion in revenue and saw an increase in ecommerce sales of 22% to more than $12 billion.

The …

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In customer experience, Ecommerce

cloud-based-technology-300

February 22, 2015




Cool New Technology Showcased at eTail West

The exhibit hall, or “Solutions Zone” as it was called at eTail West, was buzzing with activity.

Sure, there were things like mimosa breaks and Xbox tournaments to lure eTail West attendees into the Solutions Zone. But attendees also made …

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In Blog, cross-border

Omnichannel, omnichannel fulfillment, omnichannel focus, retail, online retail, brick-and-mortar, brick-and-mortar retail, returns in store, shopping returns, ship-from-store, ship-to-store, in-store pickup, OMS, order management system, USPS, omnichannel best practices, omnichannel retail, SMB, small-to-medium business

September 24, 2014




How to Make Your Small Business Perform Like an Omnichannel Powerhouse

We hear a lot about omnichannel these days. It’s a big word for delivering a seamless shopping experience for customers —whether they are shopping online or in a store — and it can significantly increase sales.

In this digital age, …

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In Fulfillment, Inventory

Apple, Apple Pay, ecommerce, mobile payments, omnichannel, mobile wallet, Google Wallet, iOS 8.1, iOS, iPhone, iPhone 6

February 14, 2015




Using Email to Close the Smartphone, Browse-To-Buy Gap

If you’ve ever tried to shop from a mobile phone, you likely understand the perils of browsing and buying from your device.  The customer experience – and thus, conversions – is often negatively impacted by various mobile browsing issues creating the “…

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In Blog, Email

West Coast ports, West Coast port shutdown, Shipping/Delivery, retail, National Retail Federation, NRF, warehouse, Operations and Fulfillment, President Obama, Taft-Hartley Act, International Longshore and Warehouse Union, Pacific Maritime Association, ILWU, PMA

February 13, 2015




West Coast Port Shutdown to Continue Through the Weekend

With no resolution in sight to the tense labor stalemate, 29 West Coast ports will sit idle from Saturday through Monday as numerous trade groups and legislators on both sides of the aisle urge President Obama to intervene via the Taft-Hartley …

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In News, Operations & Fulfillment

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