July 31, 2015

Week in Review: eBay Now Same-Day Service Grounded

While the same-day delivery segment is getting hotter with more entrants all the time, eBay is going in the other direction by shutting down its eBay Now same-day delivery service in several markets, and also ending another pilot that provided …


In Ecommerce, Executive

Shipping/Delivery, shipping, shipping and delivery, cargo, freight, ocean freight, ocean shipping, port strike, west coast port strike

July 30, 2015

Ecommerce Innovation Happening Around the World

For anyone who might think of the U.S. as the world leader in ecommerce innovation, Forrester analyst Zia Daniell Wigder said inventiveness in that sector is distributed fairly broadly around the globe.

There is lots of innovation happening around …


In Ecommerce, Fulfillment

global ecommerce, Forrester Research, mobile commerce, ecommerce, Growing Global 2015, omnichannel, omnichannel retail, online marketplaces

July 29, 2015

Building the Right Cross-Border Ecommerce Roadmap

While presenting a number of risks and some significant barriers to entry, global ecommerce represents a massive opportunity and more retailers are jumping aboard as solutions for addressing cross-border business become more readily available.
Even if you are not trying …


In executive summary, Global

UPS, shipping/delivery, dimensional weight pricing, ecommerce, ecommerce delivery, operations and fulfillment

July 29, 2015

UPS Beats Q2 Earnings Estimate Even As Revenue Falls

UPS reported second-quarter earnings that were ahead of analyst estimates, even though revenue was slightly below expectations, the latter hurt by the strong dollar and the continuing decline in fuel surcharges due to lower oil prices. Yields were helped on …


In News, Operations & Fulfillment


November 25, 2014

2015 Forecast: Customers Demand an Omnichannel Experience

The message in 2015 for merchants is simple: if you haven’t developed an omnichannel strategy, develop one now. And if you have an omnichannel strategy in place, continue to refine it.
The ecommerce numbers alone show that omnichannel activity will …


In 2015 forecast, executive summary


November 20, 2014

Tackling Omnichannel this Holiday Season

Omnichannel continues to be the buzzword on the lips of marketers this holiday season.  Consumers are expecting a seamless experience across multiple devices, according to this infographic by Quick Pivot.

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In Ecommerce, Holiday 2014

USPS, U.S. Postal Service, ecommerce, ecommerce returns, returns, shipping strategy, omnichannel, omnichannel best practices, free shipping, Amazon, Amazon Prime, Priority Mail, free two-day shipping, return labels, return shipping labels

November 18, 2014

Omnichannel Choreography Delivers the Perfect Customer Experience

In the early days of ecommerce, retailers had to learn a two-step dance that didn’t require a whole lot of coordination. After receiving an order online, the merchant had to pack a box at a distribution center and ship …


In Blog, Fulfillment

consumer data, consumer data privacy, consumer data protection, data privacy, Federal Trade Commission, FTC, General Wireless, RadioShack, RadioShack bankruptcy, personally identifiable information, PII

November 17, 2014

Big Data a Big Omnichannel Driver

Big data provides retailers in today’s omnichannel world an inside look at how they can improve both their websites and in-store experiences for customers. But which data will be able to help the business? Which piece will generate a …


In Data & Analytics, executive summary

Macy's, Bloomingdale's, Deliv, same-day delivery, Amazon, ecommerce

November 13, 2014

Macy’s Sees Omnichannel, Same-Day Delivery as Competitive Advantage

In its third quarter earnings call this week, Macy’s Chief Financial Officer Karen Hoguet told analysts the company’s retail network gives it an advantage in the ever-more-crowded same-day delivery sweepstakes, as well as in omnichannel fulfillment.

“I think …


In Fulfillment, inventory management

Newgistics,, Staples, UPS, retail supply chain, ecommerce, ecommerce fulfillment, 3PL, third-party logistics

July 17, 2015

Newgistics Hires Former Staples, Walmart Exec as CIO

AUSTIN, Texas–(BUSINESS WIRE)–Newgistics, a leading provider of end-to-end commerce solutions for top retailers and brands, today announced that it has hired Gene Wojciechowski as its chief information officer (CIO).

Gene brings nearly 30 years of experience leading IT organizations …


In Ecommerce, Fulfillment

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