gap-inc-300

November 20, 2013




Gap Inc. Expands Reserve in Store Availability

Gap Inc. announced Nov. 20 that it has expanded its reserve in store capabilities to all U.S. Banana Republic stores and more than 200 Gap stores in 15 major U.S. markets.

The launch follows what Gap Inc. called a “successful” pilot …

More...

In Inventory, Operations & Fulfillment

same-day-delivery-flowers-300

December 3, 2013




5 Steps to a Successful Convenience Commerce Model

In 1936, the founders of Harry & David began a “Fruit of the Month Club.” The revolutionary service promised fresh, handpicked fruit delivered to customers’ doors monthly. Consumers and companies quickly jumped on the bandwagon, leading to clubs for everything from cheese …

More...

In Ecommerce, Marketing

man in suit with charts and a 2014 calendar

December 4, 2013




2014 Ecommerce Predictions: What’s In and What’s Out

The year is already coming to a close and it seems like just yesterday that everyone was lauding social, mobile and local as the next game changers.

Fast forward a year and we have another set of predictions that are …

More...

In 2014 Predictions, Analytics

technology

December 4, 2013




Why Master Data Management Matters in 2014

Today, consumers expect their digital experience to be 100% consistent with a merchant’s physical environment.  In the coming year, retailers will not view this expectation as a demand on the part of the consumer but rather an acknowledgment that digital …

More...

In Content Mgmt, Cross Channel

HomeDepot3--300

December 12, 2013




Home Depot to Look Into Same-Day Shipping Initiative in 2014

Home Depot announced plans to offer same-day shipping due in large part to the “building out” of three additional distribution centers across the country during a investor conference on Dec. 11.

These new distribution centers, which will be located in California, …

More...

In Ecommerce, Executive

walgreens-clearance-shelf-300

December 23, 2013




Is “Last Chance” a Powerful Sales Phrase?

We don’t often write about what’s going on in retail stores (unless there’s an omnichannel angle involved), but this is something that caught my eye this morning.

Back in mid-October, I was surprised to see Halloween merchandise on sale at …

More...

In Blog, Videos

2013-300

January 1, 2014




Multichannel Merchant’s Best of 2013

2013 has come and gone…

And maybe it even dragged on… and on… and on.

I guess it all depends on your perspective.  Think about it – does twerking seem so last-year? How about that 0-6 start by the New York Giants? …

More...

In Blog, Must Reads

10-300

January 1, 2014




10 Things Your Ecommerce Site Must Do In 2014

Staying one step ahead of your competitors with a fresh, innovative, and engaging Ecommerce presence is not just an annual project—it’s a daily challenge. As the year comes to an end and a new one begins, retailers need take …

More...

In Ecommerce, Marketing

holiday_investment_300

February 27, 2014




Holiday 2014 Expectations are High

The 2013 holiday season showed excellent ecommerce growth. But thanks to some unforeseen consumer trends, the best laid plans of retailers went awry. By analyzing holiday 2013 customer shopping pattern, merchants should be all set for the 2014 holiday season.In this executive …

More...

In executive summary

customer-satisfaction-300

March 3, 2014




A Fantastic Customer Experience Doesn’t End With the Sale

Days after Valentine’s Day, 1-800-Flowers found itself still trying to make amends with customers whose flower and candy never arrived as promised. The company suffered another black mark when already-frustrated customers were unable to get through to the company …

More...

In Ecommerce, Inventory

  1. 1
  2. ...
  3. 6
  4. 7
  5. 8
  6. 9
  7. 10
  8. 11
  9. 12
  10. ...
  11. 19