Genesco Inc., Genesco, Genesco apparel, retail, traditional retail stores, retailer, athletic retailer, ecommerce, ecommerce platforms, ecommerce technology, omnichannel, omnichannel fulfillment, omnichannel focus, omnichannel strategy, omnichannel engagement

June 2, 2014




Genesco Focusing on Omnichannel Rollouts, Growth

The head of specialty sportswear retailer Genesco said on the company’s Q1 earnings call that it plans to implement several aspects of its omnichannel strategy later this year, seeing it as a significant growth area.

Bob Dennis, president, chairman …

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In Cross Channel, Inventory

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December 18, 2014




3 Personalization Pillars That Will Make (or Break) Retailers

Personalizing the online retail experience is arguably the single most important innovation retailers must embrace to thrive in the new omnichannel world. The convergence of brick and mortar operations with digital retail is happening faster than most ever expected. By …

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In Blog, Engagement

CommerceHub_Logo-300-200

December 18, 2014




CommerceHub to Acquire Mercent

Ecommerce provider CommerceHub today announced that it has signed an agreement to acquire Seattle-based Mercent, a retail technology company. The deal is expected to be finalized in January 2015, subject to customary closing conditions.

CommerceHub’s virtual-inventory platform integrates North America’…

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In News, PR Newswire

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May 22, 2014




Isaac Mizrahi and the Omnichannel Experience

Isaac Mizrahi is winning at total omnichannel by engaging with its customers.

Robert D’Loren, CEO and chairman of the parent company Xcel Brands and Isaac Mizrahi said during his keynote presentation at the IRCE Focus: Brands & B2B show …

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In Branding, Ecommerce

sephora-omnichannel-300

May 14, 2014




5 Excellent Examples of Omnichannel Retailing Done Right

There’s a lot of buzz surrounding omnichannel retailing and WHY retailers should do it, but the HOW of it all isn’t always clear.

Which is why instead of just talking about the benefits of omnichannel, we’ll look …

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In Must Reads, Omnichannel

Amazon Prime, Amazon Prime Now, Prime Now, same-day delivery, one-hour delivery, online marketplaces, ecommerce, ecommerce fulfillment, Operations and Fulfillment, Amazon

December 9, 2014




Amazon Testing Bikes for Ultra-Fast Delivery in New York

Amazon is once again pushing the ecommerce envelope, testing out the use of bicycle couriers in New York as part of a service called Amazon Prime Now, according to a report in the Wall Street Journal.

The service will provide …

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In customer experience, Fulfillment

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December 8, 2014




The Power of Omni-Proofing Your Organization

Aligning an organization for omnichannel success through the implementation of a fool-proof omnichannel operation is no easy task. Omni-proofed means your business is able to provide the personal, seamless and connected experience that your consumers have come to expect.

The …

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In Blog, Omnichannel

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May 9, 2014




Target Calls it Flexible, We Call it Omnichannel

It’s been less than a week since Target decided to part ways with long-time chairman, president and CEO Gregg Steinhafel, and the merchant has wasted no time in introducing interim CEO John Mulligan to the masses.

In a Q&A …

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In Blog, Omnichannel

Order Management System, OMS, warehouse management system, WMS, warehouse, distribution center, fulfillment center, operations and fulfillment

December 4, 2014




Determining Which DTC Operations System Platform is the Best Fit

There are many systems possibilities for direct to customer businesses. The choices include ecommerce platforms with order management (OMS) functionality; standalone OMS; “best of breed” integrations with OMS, customer care or CRM front ends and a warehouse management system (WMS) …

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In Blog, Fulfillment

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December 4, 2014




Retailers Powered by Shopatron Saw 77% Gross Merchandise Value Growth on Cyber Monday

According to new data from Shopatron, the world’s leading cloud-based provider of enterprise distributed order management solutions, omnichannel retailers that provide cross-channel offers to their customers are the big winners emerging from this year’s “Cyber Week.” Contrary to …

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In Cyber Weekend 2014, Fulfillment

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