Warehouse, distribution center, retail operations management, ecommerce

September 21, 2015

6 Steps for Improving Your Retail Operations Management Analysis

Management analysis, when done right, should be a boon for your business, not a boondoggle.

Recently I spent time with a client evaluating their sales and EBITDA growth. Sales have been increasing 20% annually over the last four years; EBITDA is …


In Blog, Inventory


September 18, 2015

Week in Review: Ho Ho Ho, the Holiday Season is Here!

Put down your pumpkin spice lattes, etailers… the 2015 Holiday Season is here!

Well, at least it’s here for those in the retail industry. How can we tell? Because consumers are all riled up when they see Christmas displays in stores (…


In Ecommerce, Executive

Macy's, Bloomingdale's, Deliv, same-day delivery, Amazon, ecommerce

January 8, 2015

Macy’s Inc. Restructuring with Omnichannel in Mind

Macy’s, Inc. today announced a series of initiatives to evolve its business model and invest in continued growth opportunities as consumers change the way they shop. Actions include a restructuring of merchandising and marketing functions at Macy’s and …


In Customer Service, Fulfillment


September 17, 2015

American Eagle Outfitters Sees U.K. as Springboard to Western Europe

American Eagle Outfitters wants to be an omnichannel player in Western Europe, and hopes its successful launch in the U.K. will be its springboard to success.

Simon Nankervis, chief commercial officer at American Eagle Outfitters, told CNBC American Eagle …


In cross-border, Global


December 30, 2014

Why Omnichannel is a Major Retail Theme for 2015

Incoming Hudson’s Bay Co. CEO Jerry Storch made an appearance Dec. 29 on CNBC’s Halftime Report and said he thinks high-end, value and omnichannel, are the major themes in the retail industry for 2015.

But if the economy stays on its current …


In Omnichannel, Videos


September 11, 2015

Week In Review: eBay’s Wish List Doesn’t Include a New Perception

Happy 20th anniversary, eBay! We noticed you didn’t have “New Perception” on your wish list. But boy, would we like to give you one.

Okay, that’s a little mean-spirited. But it’s kind of true.

The 20th anniversary-related announcements eBay made …


In Ecommerce, Global

Toys R Us, Babies R Us, free shipping, ecommerce, holiday shopping, peak holiday season, 2015 holiday shopping, omnichannel retail, buy online pickup in store

September 9, 2015

Toys R Us Slashes Free Shipping Threshold from $49 to $19

Firing the first salvo in the shipping wars ahead of the holiday shopping season, Toys R Us announced today it is lowering its free shipping threshold by more than half, from $49 to $19 for both its Toys R Us and Babies …


In Blog, Ecommerce


December 24, 2014

Consumers Planned an Omnichannel Holiday Season

The holiday shopping season is peaking: shoppers are spending and leveraging omnichannel to fit their own specialized needs. Retailers know omnichannel is essential to their success during the holidays, but do they really understand consumer shopping behavior in real-time? That’…


In Holiday 2014, Infographics

Omnichannel, omnichannel fulfillment, omnichannel retail, omnichannel operations, ecommerce, retail ecommerce, Amazon, Amazon.com

December 17, 2014

Breathing Life Back into Your Omnichannel Strategy

If you’ve ever tried to park at the mall come holiday time, you know that despite the soaring popularity of ecommerce, many people still opt to visit stores in person. Both brick-and-mortar and online retail experiences have their advantages, …


In Blog, Omnichannel

Omnichannel, omnichannel fulfillment, omnichannel retail, omnichannel operations, ecommerce, retail ecommerce, Amazon, Amazon.com

December 12, 2014

3 Barriers to Omnichannel Success

With the advancement of technology and the change in consumer shopping habits, the current wave in retail is riding swiftly towards omnichannel. This has caused a disruption in the retail industry, much like earlier introductions of the modern department store …


In Blog, Ecommerce

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