b2b-stock-photo

August 7, 2014




B2B Sees Faster Online Sales Growth than B2C

B2B ecommerce has grown at a faster sales pace than B2C, according to Epsilon’s 2014 Multichannel Trend Report.

B2B online sales grew nearly 8% during that time, and accounted for nearly two-thirds of all sales, according to the Epsilon …

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In B2B, Ecommerce

Neustar_Optimize_Omnichannel_Infographic-300

January 22, 2014




Optimize Omnichannel Engagement With Actionable Consumer Insights

Download this infographic for a quick look to see how other marketers are using data-driven consumer insights to drive revenue and deliver personalized and satisfying customer experiences. All data is taken from an industry study conducted by Multichannel Merchant. You’ll …

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In executive summary, Executive Summary

handshake

August 1, 2014




Target and Walmart Announce New Leaders

It was a busy week for executive hirings: Target brought in a new chairman and CEO, and Walmart U.S. promoted its new president and CEO from within.

[caption id="attachment_51808" align="alignleft" width="147"] Brian Cornell[/caption]

Target announced that …

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In Executive, Leadership Team

January 13, 2014




Retailers Turn to NetSuite for Seamless Omnichannel Experience

Leading Retailers Turn to NetSuite Cloud for Seamless Omnichannel Commerce (via PR Newswire)
Ibex Outdoor Clothing, Wisteria and George’s Music Among the Many Retailers to Select NetSuite SuiteCommerce to Run End-to-End Omnichannel Business NetSuite. Where Business is Going. (PRNewsFoto/NetSuite …

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In Ecommerce, Press Releases

January 13, 2014




Microsoft Extends Leadership in End-to-End Customer Interactions and Omnichannel Operations

Microsoft All In For Retail; Extends Leadership In End-to-End Customer Interactions And Omni-Channel Operations (via PR Newswire)
Microsoft Dynamics introduces advanced end-to-end capabilities for omni-channel retailing and supply-chain management; announces alliances with industry leaders Vantiv, Sitecore and an expanded relationship …

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In eCommerce, Operations & Fulfillment

MCM-OUTLOOK-2014-logo-print-300-200

July 31, 2014




Canada, Australia Top Choices for Cross-Border Ecommerce

[caption id="attachment_51555" align="alignright" width="151"] Want to know more about growing your global ecommerce business? Click here and download Multichannel Merchant’s MCM Outlook report.[/caption]

Canada (84%) and Australia (54%) are the top choices for cross-border ecommerce, followed by Japan and …

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In Ecommerce, Global

Growing Global, global, global ecommerce, France, Germany, cross border, retail, online retail, returns fraud, returns policy, Europe, EU, EU consumer rights directive

July 31, 2014




In France and Germany, Ecommerce a Matter of Trust

Merchants who want to conduct cross-border ecommerce into France and Germany have to grapple with a common issue – trust in the online channel.

Speakers on a France and Germany panel at Multichannel Merchant’s recent Growing Global conference agreed that …

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In Ecommerce, Ecommerce

UPS, holiday shipping, holiday shipping peak, seasonal hiring, shipping, Shipping/Delivery, FedEx, Amazon, retail, holiday peak, logistics, 2013 holiday season, 2014 holiday season

July 31, 2014




UPS Spending $175M to Add Holiday Shipping Capacity

UPS announced on its Q2 earnings call this week that it was spending $175 million to increase its capacity during the holiday shopping season, including adding 50 new hub sorts at its existing facilities – bumping up capacity by 5% – and going from limited …

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In Fulfillment, Holiday 2014

distribution center, warehouse/distribution center, warehouse, fulfillment center, Amazon, FedEx, Dr. Pepper Snapple, Zulily

July 29, 2014




When a Labor Management System Makes Sense

As distribution center operations continually look to streamline operations and gain efficiencies, especially when they’re in growth mode, a labor management system inevitably becomes part of the conversation. In a nutshell, it helps managers and supervisors track and manage …

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In Fulfillment, Inventory

MCM-OUTLOOK-2014-logo-print-300-200

July 29, 2014




MCM Outlook: Global Ecommerce Opportunity Beckons

If you’re a merchant and you’re not engaged in global ecommerce, you’re missing out on a massive opportunity. Trends like slower growth in domestic ecommerce relative to other countries and increased website traffic from non-U.S. IP …

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In MCM Outlook 2014, mcm-outlook

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