cross-border ecommerce

December 16, 2015




4 Reasons Why Store Operations Teams Can’t Ignore Customer Experience Data

Today’s retail marketplace is more customer-centric than ever, with fierce competition to stand out among an abundance of options consumers have to do business with.

In what Forrester Research has dubbed the “Age of the Customer,” consumers are widely …

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In Blog, customer experience

Omnichannel, omnichannel fulfillment, omnichannel retail, omnichannel operations, ecommerce, retail ecommerce, Amazon, Amazon.com

December 16, 2015




Product Information Management: Your Key to Success In a Constantly Evolving Omnichannel Environment

As a marketer in today’s omnichannel world, you need to sell product through a slew of channels: ecommerce web stores, online marketplaces, brick and mortar, third-party resellers, company sales force, catalogs and call centers, mobile sales, social media and …

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In executive summary, Omnichannel

ecommerce, global ecommerce, global payments, global fulfillment, global ecommerce website, ecommerce fulfillment, landed costs, fully landed costs, retail, cross-border ecommerce

December 15, 2014




How to Capitalize on the Right SEO and Social Strategies Globally

Deciding which search engines are the most important for brand visibility is an important step in your international online strategy. You then need to understand how each of these search engines differs from what you are accustomed to.

Russia and …

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In Blog, Global

the-north-face-300

December 14, 2015




The North Face, IBM and Fluid Launch New Interactive Shopping Experience using AI

SAN FRANCISCO, Dec. 14, 2015 /PRNewswire/ – The North Face, the world’s premier supplier of authentic, innovative and technically advanced outdoor apparel, equipment and footwear, announced today the launch of a new interactive online shopping experience powered by IBM’s Watson. In keeping …

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In Ecommerce, News

July 29, 2013




Readiness Checklist for Social Media Analytics

The connection between social networks and purchasing behavior is becoming increasingly strong. Reports continue to show that social media engagement drives both online and in-store sales, making it more important than ever for retailers to derive actionable insight from social …

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In Analytics, Marketing

retail logistics, supply chain optimization, retail supply chain

December 10, 2015




Report Identifies Digital Disruption in Global Post and Parcel Industry

Digital disruption is affecting nearly every aspect of the global post and parcel industry, from transforming the customer experience and the upheaval of last-mile delivery services to recruiting and retaining digitally savvy teams and leveraging the intelligence from analytics, according …

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In Delivery, Global

build-ecommerce-site-300

December 9, 2015




Top 3 Ecommerce Predictions for 2016

As 2016 draws closer, we can’t help but think about what 2016 has in store. You may want to finally commit to joining a gym or starting that elusive diet. Maybe you’re resolving to spend more time with family and …

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In Blog, Ecommerce

customer-satisfaction-300

December 8, 2015




The Current State of Consumer-Generated Content

When was the last time you sought out someone’s opinion, either in-person or online, before making a purchase? A week? A day? Maybe even this morning?

Seeking out the opinions of like-minded consumers has become so commonplace that we …

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In Blog, Marketing

blackfriday2013

November 25, 2014




The Social Matchup: Black Friday -vs- Cyber Monday

Social media is a big part of the overall shopping experience during the holiday season, both brands and consumers use social to share information, especially during the busiest shopping weekend of the year. This infographic by Statsocial, looks at how …

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In Cyber Weekend 2014, Holiday 2014

the-week-that-was-300

December 4, 2015




Week in Review: Cyber Weekend Hits On All Cylinders

With Cyber Weekend 2015 officially in the books, ecommerce merchants should be encouraged with the results as a harbinger of the rest of the holiday shopping season, as more consumers grow comfortable with the practice and see it as an assumed …

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In Data & Analytics, Ecommerce

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