February 13, 2007




Home Depot Mulls Alternatives for HD Supply

Atlanta-based Home Depot is evaluating strategic alternatives for its HD Supply business, including a possible sale, spin-off, or initial public offering. It has retained Lehman Brothers as its financial adviser to assist in this process.
The business-to-business division of Home …

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In Channel Integration, Cross Channel

February 12, 2007




Five Steps to an Optimized Customer Experience—and a Stronger Brand

Customers experience your brand in numerous ways: products, packaging, price, marketing, sales personnel. Each of these contacts or touchpoints molds the customer’s impression of the brand. Some of these touchpoints are obvious, like product performance and one-on-one customer interactions. …

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In Channel Integration, Cross Channel

September 1, 2006




Best Manufacturing files for Chapter 11

Jersey City, NJ-based Best Manufacturing Group, a uniform company founded in 1914, announced on Aug. 9 that it filed a voluntary petition under Chapter 11 of the federal bankruptcy code. Best Manufacturing has operations in Massachusetts, Georgia, Mississippi, Illinois, Texas, and Nevada; the …

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In Catalog

August 23, 2006




Ecometry, GERS Merge

Delray Beach, FL-based software solutions provider Ecometry on Aug. 21 merged with San Diego-based GERS Retail Systems to form Escalate Retail, a $100 million company with about 400 employees and 650 clients.
GERS president Stewart Bloom will become Escalate CEO. Ecometry president John Marrah …

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In Uncategorized

February 1, 2007




Review and Renew

Multichannel merchants today face two fundamental challenges: Customer loyalty is declining, and competition is increasing. While these are forces that all businesses grapple with, they pose a particular hazard to direct merchants.
Successful direct businesses have learned the importance of “…

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In Channel Integration, Cross Channel

February 1, 2007




A new look at the org chart

Remember when the big debate was whether an Internet-based business could be housed inside a traditional catalog business or division, whether it had to be a separate entity, whether the same management could run both businesses? Companies now recognize that …

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In Channel Integration, Cross Channel

February 1, 2007




This year’s best and worst

WELL, HERE WE GO AGAIN. Finding outstanding catalogs gets easier and easier, and finding less-than-effective catalogs gets more and more difficult. Even with all those “Let’s slap together a version of what we have online” catalogs popping up, plastering a “…

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In Catalog, Print Channel

February 1, 2007




Sizing up SaaS

Software as a service, or SaaS, is arguably the most talked-about trend in IT. Bill McNee, CEO of Westport, CT-based research firm Saugatuck Technology, says that 55% of small and midsize companies currently have at least one SaaS application running, and …

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In Channel Integration, Operations & Fulfillment

January 31, 2007




10 Steps in SKU Profiling

For a long time, finding the most efficient method of storing and retrieving inventory in the warehouse was quite a challenge: SKU data was very difficult to gather and even more difficult to process. Now, however, technology has developed to …

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In Operations & Fulfillment, Opsandfulfillment_warehouse-20-03-2013

August 12, 2006




Best Manufacturing Group files for Chapter 11

Jersey City, NJ-based Best Manufacturing Group, a uniform company founded in 1914, announced this week it filed a voluntary petition under Chapter 11 of the Federal Bankruptcy Code in the United States Bankruptcy Court for New Jersey in Newark. Best Manufacturing has …

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