August 28, 2008




Transcat Buys Westcon for $7.2 Million

Transcat Inc., a marketer of grade test, measurement and calibration instruments and services, has acquired competitor Westcon Inc. in a cash-stock transaction valued at approximately $7.2 million. Based in Portland, OR, Westcon is a regional distributor of test and measurement instruments …

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In News

December 1, 2007




Reform a reality for next rate hike

It’s official: Future postal rate increases will follow the provisions of the postal reform bill passed a year ago. That means rate hikes will be tied to the Consumer Price Index (CPI), or rate of inflation, for mailing services including …

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In Catalog, Data & Analytics

December 1, 2007




Listing forward

Is the list business dead? Or, to put it more politely, is it still serving the needs of multichannel merchants? Some list firms have added modeling services. Many have embraced the Internet. At least one is working in direct response …

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In Affiliate, Data & Analytics

November 27, 2007




Voice Recognition Technology Hits the Desktop

Voice recognition software has long been used to collect customer information for the customer service agent prior to the live connection of the call. But voice recognition software in use on the agent desktop is now showing promise in its …

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In Contact Center, Operations & Fulfillment

August 6, 2008




Blyth Buys As We Change

Blyth, the parent company of gifts and housewares cataloger Miles Kimball, announced on Aug. 4 it acquired As We Change, a catalog targeting women age 40 and older. Officials for Blyth, a home fragrance and decor products marketer, said the As We …

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In News

November 16, 2007




Using a Zip Model for Retail Store Drivers

In the age of the latest, and future, postal increases, zip modeling can serve two purposes.
It can be used as a prospecting technique – you order lists or models with your highest penetrated zip tiers as a select. Zip …

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In Catalog, Data & Analytics

November 16, 2007




Postal: Rate Hikes Will Follow Reform Bill

Catalogers can breathe a sigh of relief: It’s official that postal rate increases will follow the Postal Reform bill passed 11 months ago. The U.S. Postal Service’s Board of Governors announced Thursday that future price increases will be …

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In Catalog, Data & Analytics

November 14, 2007




Metrics: Do You Measure Up?

Ah, the fourth quarter! Warehouses are burgeoning with merchandise, temporary employees are staffing the store registers at every store imaginable, catalogs are filling up our mailboxes, and an armada of containers are afloat in the China Sea filled with gifts …

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In Operations & Fulfillment

July 29, 2008




Letter to the Editor: MeritDirect Not Part of InfoGroup

In response to your July 28 Lists and Data Strategies article “Industry Leaders Feel for Vin Gupta,” which inaccurately stated that InfoGroup is the parent company to MeritDirect, here is a recap of the facts regarding MeritDirect: • MeritDirect is an independent …

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In B2B, News

July 29, 2008




Industry Leaders Feel for Vin Gupta

Vin Gupta may have some shareholders angry at him. But list industry sources seem to have sympathy for the fallen InfoGroup chairman.
The worst they are willing to say is that he may have lost sight of the greater level …

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