PetSmart Acquires Chewy.com

| MCM staff

PetSmart announced it would acquire Chewy.com in an effort to further enhance the online and in-store experience for both companies. See what this means for both companies as each move forward with this acquisition.

3 Ways Retailers Blend Ecommerce with Retail

| James Randolph

Consumers and marketers agree – the world of shopping is increasingly becoming digital. Here are three ways the digital and in-store experiences are coming together.

Walmart Offers Discount for Store Pickup

| Mike O'Brien

In a move designed to save on shipping costs while offering flexibility to customers, Walmart will begin offering discounts when shoppers opt to pick up an online order in store. See what industry observers have to say about the move, including Walmart’s positioning against Amazon.

Natural Language Processing and Ecommerce Conversions

| Gareth Dismore

Natural language processing supports meaning-based search, allowing shoppers to search for items in their own language while still producing relevant results, even if the search terms do not directly match keywords in product records. Here are 3 tips for successfully applying NLP capabilities to ecommerce.

The Finish Line Inc. Launches Its Next Generation Mobile App

| MCM staff

The Finish Line Inc., launched its next generation Winner’s Circle loyalty app in an effort to offer a more personalized shopping experience for customers. See what new features the app is offering and how it will change the way customers shop with the brand.

LIDS Sports Group Launches New Mobile App

| Jasmine Brown

Omnichannel sports licensed retailer LIDS Sports Group announces the official launch of its mobile application that provides a gateway into a loyalty program centered around rewarding shoppers with exclusive deals and experiences.

Charlotte Russe Launches Next Generation Mobile App

| Jasmine Brown

Charlotte Russe launched a next generation mobile app in an effort to meet the expectations of its customers. See what key elements this mobile app is meeting with its launch.

Outsourcing and OMS: When Does It Make Sense?

| Steve Congro

Whether they’re shopping from a smartphone, PC, an in-store kiosk or a catalog, today’s consumers expect a seamless experience across channels and devices. The delivery of that optimal omnichannel customer experience requires a robust order management system (OMS). Here are four questions to think about when deciding whether outsourcing your order management system makes sense for your business.