Below are Multichannel Merchant's Top Ten most popular articles of the last six months.
2005 MULTICHANNEL MERCHANT 100: Top of the Industry, Ma
It would be great to report that some startling new trend or revelation could be seen among the companies that make up this year's Multichannel Merchant 100...
22nd ANNUAL MULTICHANNEL MERCHANT AWARDS
In celebrating this year's crop of Multichannel Merchant Award winners, one thing is clear: As sophisticated as our industry has become during the past...
Breaking creative rules
Before you break the rules of catalog design, you need to understand what they are - and why they workCatalog design has come a long way from the industry's...
Adieu to Rue de France Catalog
It's the end of the road for Rue de France. Direct Holdings Worldwide, the parent company of multititle mailer Lillian Vernon Corp. and the Time Life...
Fuel Conservation No Idle Matter at UPS
You wouldn't think of something as benign as avoiding a left-hand turn could conserve fuel, but Atlanta-based United Parcel Service (UPS) swears by it. In fact, the parcel carrier has technology in its systems that help map this out routes that minimize the number of left turns the driver has to make. According to spokesperson Steve Holmes, avoiding left turns at intersections reduces idling which in turn lowers fuel consumption. "It seems small, but when you multiply it across 88,0000 vehicles making nearly 15 million deliveries every day during the course of a year, it adds up."...
Lillian Vernon Cuts Staff by 25%
It wasn’t a very merry holiday at gifts and housewares cataloger Lillian Vernon. ...
Systems Solutions: 2007 Order Management Software Roundup
Shopping for order management software (OMS) is never fun, but at least we've done much of the legwork for you with our annual roundup. We have four new...
Will DHL Stay the Course in the U.S.?
With at least two major investment banks pushing for Deutsche Post to pull DHL out of North America, multichannel merchants may be wondering about the fate of DHL Express US....
Catalog Critique: Harvesting Fresh Creative
Operating a farm is hard work and running a catalog of products for farmers no doubt has its challenges too. Hoping for a bumper crop of fresh ideas,...
A New Look at the Top 20 Contact Center Metrics
The evolution of a simple call center into a multichannel contact center doesn't happen overnight. You may need to add or upgrade technologies, and certainly...
