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ECOMMERCE OUTLOOK REPORT

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MCM Outlook: 2013 Report: Ecommerce
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Ecommerce ARCHIVE

Ecommerce Returns From the Grave  Aug 10, 2012 1:21 AM By MCM staff

Ecommerce numbers took a hit during the 2008 recession. But annual ecommerce sales have grown since then, and are expected to reach $224.2 million in 2012. This infographic from Fifth Gear illustrates that growth… and also reminds us who’s in the ecommerce graveyard.

Amazon and eBay Offering Same-Day Delivery  Aug 08, 2012 11:06 PM By Tim Parry

As we reported last month, same-day delivery appears to be the next step for ecommerce giant Amazon.com. According to published reports, Amazon is now offering a same-day delivery service, as is ecommerce rival eBay.

No Cart Left Behind: Why Shoppers Aren’t Following Through on Online Purchases  Aug 08, 2012 4:39 PM By MCM staff

The art of window-shopping isn

Is Your Site Tablet-ready? Your Holiday Success Depends On It  Aug 08, 2012 2:52 AM By Larry Kavanagh

Tablets trump smartphones both in terms of growth rate and absolute magnitude of ecommerce. The growth in tablet commerce has come without merchants optimizing their site for the device. They haven

Godiva’s Online Marketing Manager on Driving Customer Satisfaction  Aug 08, 2012 1:10 AM By MCM staff

Kareen Balsam, Godiva

Twit-bits: Best Buy’s Buyout Bid and NASA Comparison  Aug 07, 2012 6:00 PM By Tim Parry

Best Buy had an interesting day in the Twittersphere on Monday, but it had nothing to do with the tweets it produced on its own behalf. Several tweeters shared links to articles about the confirmed buyout offer by company founder Richard Schulze, and others noticed that Best Buy employees may have been moonlighting in a certain control room.

9 Tips for Effective Live Chat  Aug 02, 2012 1:38 AM By Erin Lynch

So just how do you make live chat work successfully for your company? We have nine tips to show you how to master the contact center art form.

How to Make Live Chat Work for You  Aug 02, 2012 1:16 AM By Erin Lynch

When it

Best Practices for Refining Site Search  Aug 02, 2012 12:55 AM By Ian MacDonald

You know search customers are more valuable with their higher tickets and conversion rates. So provide them with the best search results possible. Merchandise those results with all the best practices in your arsenal. And help more customers search by giving the search box the attention it deserves.

Publisher’s Note: Are You Ready?  Aug 01, 2012 8:23 PM By Ellen Shannon

2011 was a banner year for digital holiday sales. But 2012 is poised to blow the 2011 numbers out of the water. Here’s why.




OUTLOOK 2012-13: ECOMMERCE

2012-13 Ecommerce Outlook Report
Exclusive research downloads from the editors of Multichannel Merchant.
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