MULTICHANNEL MERCHANT » ECOMMERCE
EcommerceSep 17, 2013 3:09 PM By Daniela Forte
A new study has found that nearly one in three victims of identity theft have chosen to avoid specific merchants after they have fallen victim to fraud. Here is a quick snap shot into how merchants are handling fraud.
EcommerceSep 17, 2013 11:26 AM By Erin Lynch
Newegg, an exclusive online-only electronics retailer, is looking to open a new Midwest distribution center in Indianapolis, Indiana. The proposal is expected to cost $15 million to lease and equip the 800,000 square-foot facility.
EcommerceSep 16, 2013 2:33 PM By Daniela Forte
Lululemon reported a 39% increase in direct-to-consumer revenue seeing a total of $49.4 million, or 14.3% of total company revenues in the 13 weeks of its second quarter, ending Aug. 4, 2013, according to a press release.
EcommerceSep 15, 2013 7:56 PM By Daniela Forte
Are you looking to expand your U.S.-based business globally? There may be some things you will need to consider before moving towards the international route.
EcommerceSep 13, 2013 10:52 AM By Erin Lynch
If the forecasting of a recent Monetate report is accurate, marketers might want to revise their ecommerce email plan since its influence rate is starting to dip with consumers. But the forecast isn’t all bad news, according to the report, not only is social traffic on the rise for consumers but tablets should outpace smartphones this year.
EcommerceSep 10, 2013 11:50 AM By Ralph Crabtree
Here’s the challenge: no clicks are generated when a brick-and-mortar shopper steps into a store or stops at a display, and data capture is not simple or straightforward. How do retailers address this?
EcommerceSep 10, 2013 11:37 AM By Erin Lynch
A recent survey of 6,000 online shoppers has found that the number one most important factor when it comes to defining and offering a positive ecommerce shopping experience all comes down to customer service. So what can you do to improve your online shopping experience? It’s all about contact options such as live chat, click-to-call, and video chat in the contact center.
EcommerceSep 10, 2013 10:51 AM By Daniela Forte
After launching an ecommerce site with hopes of expanding its customer base, Stein Mart may face some fulfillment challenges with the launch.
EcommerceSep 09, 2013 9:48 AM By Debra Ellis
The addition of ratings to search results can stop prospective buyers before they visit the website or store. The best marketing message on an optimized website and top notch customer service have no effect if people stay away. Here’s how you can build and manage your company’s reputation.
EcommerceSep 06, 2013 11:08 AM By Erin Lynch
Outdoor apparel and gear retailer, REI, has named Jerry Stritzke as the company’s president and CEO following an extensive national search. Prior to joining REI, Stritzke was the president and COO at Coach but resigned on September 2.