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MULTICHANNEL MERCHANT » ECOMMERCE
EcommerceMar 13, 2013 7:58 AM By Raj Kumar Waghray
For ecommerce merchants to succeed and grow exponentially, one of the catalysts is a deep relationship with their technology providers. Here are five tips that will help ecommerce merchants easily and effectively address this challenge.
EcommerceMar 12, 2013 10:25 AM By Tim Parry
Dan Darnell of Baynote talks with Tim Parry of Multichannel Merchant about retargeting, showrooming, cross-device user experiences and other eye-opening game changers he saw in ecommerce marketing during the 2012 holiday season. The interview took place February at eTail West 2013.
EcommerceMar 11, 2013 2:34 PM By Terry Costa
If upgrades to your site search and navigation systems can help solve your current ecommerce challenges, then you may be able to postpone a costly and disruptive replatforming purchase indefinitely.
EcommerceMar 08, 2013 1:18 PM By MCM staff
Shopping cart abandonment is a major ecommerce concern, especially when nearly 72% of website visitors add items to their carts but never complete their purchase. In this infographic from SeeWhy, you will learn why customers buy online, why some do not, and you will walk away with key takeaways for significantly reducing the shopping cart abandonment rate within your ecommerce site.
EcommerceMar 06, 2013 7:40 PM By MCM staff
In this video taken at eTail West 2013, Scott Cohn of Chinese Laundry, formerly of Bakers Shoes, talks about the issues merchants with bricks-and-mortar locations face when they want to capture their customer’s email address. Not only are there personnel issues to deal with, but legal ramifications as well.
EcommerceMar 04, 2013 4:18 PM By Ken Burke
Meeting consumers’ high expectations can reap substantial rewards: shoppers who use social networks for customer service are three times as likely to recommend a brand after a successful interaction. Here’s how you can deliver fluid, user-driven customer service to boost both sales and loyalty
EcommerceFeb 28, 2013 3:01 PM By MCM staff
Sears Holdings’ integrated online business grew over 25% in the fourth quarter of 2012 and 17% for the full year.
EcommerceFeb 28, 2013 2:33 PM By MCM staff
Comparable sales in Yankee Candle’s Consumer Direct business increased by 47.7% over the prior year fourth quarter. For the year, direct sales were up 38.1%
EcommerceFeb 28, 2013 9:00 AM By Tim Parry
The $1.02 billion in ecommerce sales for the year were the lowest for JCP since 2005, when it became the first retailer to break the $1 billion mark in online sales. Will the March 15 launch of Canadian fashion line Joe Fresh, and a revamped home store in May, help JCP differentiate itself online?
EcommerceFeb 27, 2013 11:36 PM By MCM staff
Wayfair.com CEO and co-founder Niraj Shah talks with Multichannel Merchant senior content manager Tim Parry at eTail West 2013. Shah discussed the success of its Joss & Main flash sales site, how flash sales will resonate with its Wayfair.com customers, and the comparisons of Wayfair to Amazon.com
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