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MULTICHANNEL MERCHANT » ECOMMERCE
EcommerceApr 29, 2013 9:26 PM By Erin Lynch
Free shipping and free returns policies play a major role in the shopping habits of Canadians, according to a Forrester report, even if it means making purchases in the United States in search of the best deal.
EcommerceApr 29, 2013 6:55 PM By Erin Lynch
The contact center as we know it will change drastically in the next few years as shoppers become more reliant on email, social media, and mobile but retailers will still need to offer the human touch.
EcommerceApr 29, 2013 4:30 PM By Daniela Forte
In order to drive sales and gain loyalty with their customers, retailers need to deliver on customer expectations and provide a seamless shopping experience.
EcommerceApr 29, 2013 3:59 PM By Erin Lynch
According to a new report by Forrester, 80% of Canadian shoppers have purchased from an American or another international online retailer because they could not find the products they wanted in Canada.
EcommerceApr 29, 2013 2:44 PM By Erin Lynch
Pinterest is no longer a social media site used by the masses for posting images of wedding dresses, food recipes, or interior design ideas. It’s now an interactive way for retailers to spread the word about their products and a way to boost sales
EcommerceApr 29, 2013 9:28 AM By Tim Parry
The Senate has set up a final vote on the Marketplace Fairness Act.
EcommerceApr 29, 2013 1:03 AM By Ken Burke
While shopping on mobile phones is on the rise, mobile purchasing is still elusive for most merchants. Technology researcher Forrester forecasts that total mobile phone sales will reach $31 billion by 2017. The number sounds impressive, but it represents just 9% of predicted ecommerce sales. Given that roughly half of U.S. consumers use the Internet […]
EcommerceApr 24, 2013 12:29 AM By James Koons
With 1.5 trillion spam messages being sent daily, ISPs have shifted away from labeling bad emails as spam and instead have started rewarding good emails.
EcommerceApr 23, 2013 9:00 PM By Erin Lynch
The chief executive of one of the largest data brokers in the country sat down with CNN Money recently to demystify what information is captured from consumers when searching on the web.
EcommerceApr 23, 2013 8:23 PM By Kyle Lacy
There were more than 1 billion smartphones in consumers’ pockets at the beginning of 2013, according to Forrester Research Inc.’s 2013 Mobile Trends for Marketers report in February. With the proliferation of smartphones, email will continue to become more customized to subscribers with mobile responsive email design. Social media continues to show promise with rising […]